Business Details
2815 Horseblock Rd, Medford, NY
11763, United States
Certified by Verizon • Feb 22, 2026
(631) 496-9880
Certified by Verizon • Feb 22, 2026
https://stores.cellularsales.com/us/ny/medford/2815-horseblock-rd
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Medford’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Medford connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.5
141 reviews
5 stars
116
4 stars
6
3 stars2
2 stars
3
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and professionalism, particularly highlighting individuals like Eddie, Jeff, and Rolisa.
Mixed Experiences
While some customers had excellent interactions, others reported negative experiences, particularly with specific employees and issues with service.
Store Environment
The store was noted for its friendly atmosphere, but there were complaints about the parking situation and some staff being unresponsive.
Product Issues
Several customers experienced problems with their devices or billing, leading to dissatisfaction with the service provided.
- JLJane L5 days ago5.0Chris was very helpful helping me choose a new IPhone ! And very experienced!
- DPDeirdre PiantoFeb 19, 20265.0Chris helped me out and was wonderful! He made everything so easy!
- AMAlexander MJan 29, 20265.0Amazing service do not hesitate to come in to this location, I walked in and eddy helped me out literally in and out the door in 10 minutes with amazing advice and a brand new iPhone 17!! Thanks again brother god bless
- SJSusan JJan 20, 20265.0Jeff was excellent in helping me with setting up a new line and service plan. He was patient and very knowledgeable.
- MBMara BigorniaJan 19, 20261.0Went to pick up an order of a new iPhone i placed from my Verizon account as an authorized user/account manager. But was given a hard time upon pickup by an employee named Jeff at this Medford location. Once he saw my name wasn’t showing up on my account he stood up, put my order back, and proceeded to help the next customer. Even when i was trying to verify with Verizon, showing him my name is down as an authorized user he still dismissed me and rudely told me to ask a different representative in the store to help me because he wouldn’t give me the phone. Rather than trying to check my account again, refresh the page and offer to help or show any kind of patience he quickly dismissed me left me to figure it out on my own. Only until another Verizon rep Rolisa came to help me as she over heard the situation and even apologized to me for how Jeff spoke to me and how he treated me. Rolisa quickly and easily refreshed my account, saw my name was in fact present on my account and efficiently assisted me to my pick up order and new phone. I greatly appreciate Rolisa’s help but i am deeply disappointed in how Jeff treated me in front of other customers and his own coworkers. I’ve never had a bad experience with Verizon customer service, my family has used Verizon for 20+ years for phone internet etc. so this encounter was quite uncalled for and shocking to me. I have already submitted a formal complaint to Verizon corporate.
Frequently Asked Questions About Verizon
What services does Verizon at 2815 Horseblock Rd offer?
Verizon offers wireless devices, including phones from Apple, Samsung, Google, Motorola, and more. They provide Verizon plans, accessories, bill payment, and services like Hum, Smart Car, Home Internet, and Fios Home Internet.
What are the store hours for Verizon at 2815 Horseblock Rd?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM and on Sunday from 11:00 AM to 7:00 PM.
Can I pick up my order in-store at Verizon Medford?
Yes, Verizon offers in-store pickup service at their Medford location.
Does Verizon Medford accept credit cards for payment?
Yes, they accept American Express, Discover, MasterCard, and Visa credit cards.
Do I need an appointment to visit Verizon Medford?
No, appointments are not required to visit this Verizon store; you can also call or stop by in person.
How can I contact Verizon Medford for customer service?
You can call them at +1 631-496-9880 or email CustomerService@cellularsales.com for assistance.
What brands of smartphones are available at Verizon Medford?
Verizon Medford offers smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus.
What nearby public transit options can help me reach Verizon Medford?
The LIRR Medford train station is nearby and can help you access the store conveniently by train.
Are there any nearby banks near Verizon Medford where I can handle financial matters?
Yes, Bank of America, Sterling National Bank, People's United Bank, and M&T Bank are all located close to the Verizon Medford store for your banking needs.
What local dining options are near Verizon Medford for a quick meal or dessert?
Nearby dining options include the Dairy Queen Grill and Chill Restaurant for fast food and ice cream.
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Certified February 22, 2026Yext Knowledge Graph
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