Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Medford’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
134 reviews
5 stars
111
4 stars
5
3 stars2
2 stars
3
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, patience, and professionalism, particularly highlighting individuals like Jeff, Eddie, and Rolisa.
Knowledgeable Staff
Numerous reviews noted the staff's expertise and ability to explain products and services clearly, making the purchasing process easier for customers.
Mixed Experiences
While many customers had positive interactions, there were also reports of poor service and unresolved issues, particularly with specific employees.
Store Environment
Some customers appreciated the store's atmosphere and cleanliness, while others reported issues with accessibility and staff responsiveness.
- MMMeghan MoralesJan 2, 20265.0After having issues with Verizon’s online customer service, I went into the store for help and had a great experience. Felipe and Jeff were both incredibly helpful, patient, and kind. They took the time to resolve my issue and made the whole process easy and stress-free. Felipe was then able to help me purchase my new upgrades with ease. Really appreciate their excellent customer service!
- ABAmy BarkleyDec 26, 20255.0Christopher Snyder is amazing! He went above and beyond to go pick up a new phone for my mom! That is exceptional customer service. I will definitely be back
- MMMichael MuellerDec 9, 20255.0I had to take a moment to share how incredible our experience was with Eddie. From the moment we walked in, he was the definition of professionalism. Eddie took his time with us, worked through every question we had, and went above and beyond to make sure we understood our options. Not only did he help us save money — which we’re truly grateful for — but he did it with compassion, patience, and genuine courtesy. It’s rare to meet someone in customer service who treats you like a real person, not just another sale. Eddie made the entire process smooth, stress-free, and honestly enjoyable. If you’re going to Verizon, ask for Eddie. His professionalism and kindness are on another level. We left feeling taken care of and 100% satisfied. He deserves every bit of recognition.
- PAPatricia AyalaDec 9, 20255.0I had a fantastic experience at the Verizon store in Medford, thanks to Eddie, the store manager. Eddie was friendly, knowledgeable, and patient, helping me find the perfect plan and device while staying within my budget. The entire team was professional and quick, making the process seamless. Highly recommended!
- KMKiana MercadoDec 5, 20255.0I had an amazing experience at this Verizon location! Patrick was the one who helped me, and he was incredibly nice, patient, and helpful. I’ve been to another location before where I received attitude and had unauthorized changes made to my account. Patrick took the time to listen, fix the issue, and remove everything that shouldn’t have been done. Because of him, this is now the only Verizon location I’ll be going to for any future assistance. Thank you, Patrick, for the great customer service!
Frequently Asked Questions About Verizon
What services does Verizon at 2815 Horseblock Rd offer?
Verizon offers wireless devices, including phones from Apple, Samsung, Google, Motorola, and more. They provide Verizon plans, accessories, bill payment, and services like Hum, Smart Car, Home Internet, and Fios Home Internet.
What are the store hours for Verizon at 2815 Horseblock Rd?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM and on Sunday from 11:00 AM to 7:00 PM.
Can I pick up my order in-store at Verizon Medford?
Yes, Verizon offers in-store pickup service at their Medford location.
Does Verizon Medford accept credit cards for payment?
Yes, they accept American Express, Discover, MasterCard, and Visa credit cards.
Do I need an appointment to visit Verizon Medford?
No, appointments are not required to visit this Verizon store; you can also call or stop by in person.
How can I contact Verizon Medford for customer service?
You can call them at +1 631-496-9880 or email CustomerService@cellularsales.com for assistance.
What brands of smartphones are available at Verizon Medford?
Verizon Medford offers smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus.
What nearby public transit options can help me reach Verizon Medford?
The LIRR Medford train station is nearby and can help you access the store conveniently by train.
Are there any nearby banks near Verizon Medford where I can handle financial matters?
Yes, Bank of America, Sterling National Bank, People's United Bank, and M&T Bank are all located close to the Verizon Medford store for your banking needs.
What local dining options are near Verizon Medford for a quick meal or dessert?
Nearby dining options include the Dairy Queen Grill and Chill Restaurant for fast food and ice cream.