Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Mattituck, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 10095 Main Rd.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.9
296 reviews
5 stars
290
4 stars2
3 stars0
2 stars1
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Sim and Jordon, for their exceptional service, patience, and willingness to go above and beyond.
Knowledgeable Staff
Many reviews highlighted the staff's expertise in resolving technical issues and providing clear explanations about products and services.
Efficiency
Customers appreciated the quick resolution of their issues and the efficient handling of transactions, often noting how fast their problems were solved.
Positive Experience
Overall, customers reported a very pleasant experience at the store, often describing it as the best service they have received from a Verizon location.
Loyalty Rewards
Some long-term customers expressed frustration over perceived lack of rewards for their loyalty, despite receiving good service.
- JGJohn Gibbons4 days ago5.0I went to the Mattituck Verizon store with an iPhone that wouldn't charge. The associate who helped me was a very knowledgeable young man - Jordan Williams. He explained the various potential problems and the solutions and I opted for a new, free iPhone. Since we had to order the new iPhone, Jordan hooked me up with a loaner magneto (?) charger so I would have the use of my old phone. Jordan was great and made the entire experience pleasant. He was not only knowledgeable and courteous, but extremely patient with an older techno-illiterate man (me). He explained everything from the contract to setting up the new phone. He's now my go-to guy. Thanks, Jordan!
- CBChristine ButlerNov 8, 20255.0Wow! Jordon W is honestly the best in-store Verizon (or other companies) rep I've ever experienced. He was so smart, kind, respectful, and committed to providing the best experience. Thank you so much Jordon! I switched from AT&T and it is already a great experience thanks to him.
- TCTIM CARYNov 4, 20255.0I was due for a new iPhone upgrade, though not entirely sure of what phone & plan package would work best for me. Jordan, the in-store Verizon representative, did a fantastic job explaining the details for phones & plans, and I left the store a satisfied customer. I recommend this location, just ask for Jordan, you’ll be glad you did.
- KJKatri JoutsimoOct 30, 20255.0Excellent customer service!! Super nice and all my issues were fixed!
- PMPaul MullinsOct 15, 20255.0Jordan IS THE BEST!!! We tried for two days to replace a failed gateway router from Verizon representatives with numerous phone calls outside the USA and no one could successfully complete an order to ship us one, for unknown reasons. Jordan had them in stock and took the time to contact Verizon tech department on our behalf directly and navigated a way to set up a new account so we could go home with the new unit. And he saved us some dollars off our monthly rate! So much appreciate his efforts! Now we're customers for life!
Frequently Asked Questions About Verizon
What products and services does Verizon Mattituck offer?
Verizon Mattituck offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and excellent customer service on Verizon products including 5G service for consumers and businesses.
What are the operating hours of Verizon Mattituck?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and on Sunday from 10:00 AM to 5:00 PM.
Where is Verizon Mattituck located?
Verizon Mattituck is located at 10095 Main Rd, Mattituck, NY 11952, USA.
Does Verizon Mattituck offer in-store or curbside pickup options?
Yes, Verizon Mattituck offers both in-store and curbside pickup services for customer convenience.
Can I schedule an appointment or service with Verizon Mattituck online?
Yes, you can schedule appointments or services online at https://wirelesszone.com/appointments/.
What are some nearby places customers can visit before or after shopping at Verizon Mattituck?
Nearby places include Axe & Smash Axe Throwing Lounge, Mattituck Cinemas, and Vintage Mattituck Wine and Spirits, where customers can enjoy entertainment and shopping.
Are there food options near Verizon Mattituck?
Yes, several nearby restaurants are Jan's Chinese Food, Lucharitos Mexican Restaurant, DoLittle's American Restaurant, and Starbucks coffee shop.
If I need pharmacy or medical services near Verizon Mattituck, where can I go?
Nearby services include Walgreens Pharmacy and Mattituck Family Medicine for health and medical needs.
What brands are available at Verizon Mattituck?
The store offers brands such as Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, Jabra, and many more.
What contact options does Verizon Mattituck provide?
You can contact Verizon Mattituck by phone at +1 631-239-8153 or visit their Facebook page at https://www.facebook.com/100576408325779.