Verizon

3.5
225 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Manhasset for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1530 Northern Blvd, Manhasset, NY
11030, United States

Hours

Reviews

3.6
166 reviews
5 stars
75
4 stars
32
3 stars
13
2 stars
3
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant divide in customer service quality, with many customers reporting rude and unhelpful staff, while others praised specific employees for their exceptional service.

Staff Knowledge

Some reviews highlighted knowledgeable staff members who provided effective assistance, while others criticized the overall competence of the team.

Store Management

Several reviews mentioned poor management practices, including unprofessional behavior and a lack of accountability, leading to negative customer experiences.

Wait Times

Customers frequently complained about long wait times and inadequate staffing, which contributed to frustration during visits.

Sales Practices

There were mixed reviews regarding sales tactics, with some customers feeling pressured or misled during the sales process.
  • JK
    Jean Kuehl
    Nov 9, 2025
    1.0
    Please save yourself a giant anxiety attack don't purchase anything from this store, a cat in the bag. Got cell phone. Worked on it for hours called their tech support at 10 pm, they tried everything in the Bookies, nothing works. Was told you have Buyers remorse, a big fat lemon. Getting something else from a different supplier. Warning gray goods are here, not good.
  • NN
    Nader Nasary
    Oct 22, 2025
    1.0
    I highly advise NOT to go to this store unqualified staff, very unprofessional not very friendly, the price for everything was much higher
  • RS
    Richard Song
    Oct 13, 2025
    1.0
    Horrible service. Snarky and rude. If you're gonna insult me, say it to my face. Don't mumble it under your breath. Was on the phone with verizon and they told me to bring my trade-in here. Got into the store and they refused to take it, didn't look into why, and told me to just get a shipping label on my own. Go to greenvale, so much better.
  • BD
    Brenda Donnelly
    Oct 1, 2025
    5.0
    I had a great experience with Peter in store today. He was able to help with our business account and my personal account. He knew everything I asked. Very efficient and was able to navigate through a complicated issue. He has a great attitude and will make me want to continue as a customer with employees like him. Hire more people just like him so knowledgeable
  • JT
    Jim Therkalsen
    Sep 6, 2025
    1.0
    Can't call the actual store. Number listed sends you to corporate robot phone. Spent 20 minutes talking to AI. Still can't get through. Don't start a business if you can't operate it. Worst.

Frequently Asked Questions About Verizon

What are the hours of operation for the Verizon store in Manhasset?

The Verizon Manhasset store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.

Which brands of smartphones can I find at the Verizon Manhasset store?

You can find the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Verizon Manhasset store.