Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Malta’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.8
828 reviews
5 stars
765
4 stars
25
3 stars4
2 stars2
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like John, Jonathan, and Darrius providing exceptional service.
Sales Experience
Several reviews highlighted positive experiences during phone upgrades and purchases, noting that the process was smooth and staff were transparent about options and pricing.
Communication Issues
Multiple customers reported poor communication and follow-up from staff, particularly regarding promotions and customer service after the sale.
Mixed Experiences
While many reviews were positive, there were notable complaints about high-pressure sales tactics and dissatisfaction with service after the initial purchase.
Store Environment
The store was generally described as clean and organized, but some customers mentioned discomfort with seating and long wait times.
- CNChristina NickersonDec 5, 20255.0I would give 10+ stars if I could! I was immediately greeted by Dominique and he helped me with my phone upgrade. At no time did I feel pressured to purchase anything I did not need. He listened to my needs and was very kind and patient. He even helped me connect my phone to my car! This is my go to Verizon location- highly recommend!
- ECErin CorriganOct 27, 20251.0Charged me $50 for a screen protector with “free lifetime replacement” and then when I went to actually get the replacement, said there are actually zero free placement options. Wont be going back
- CMColin MazzolaOct 24, 20255.0Locked myself out of my phone when transferring to a new phone so I drove to the Verizon store last minute and met Zach. Zach was super knowledge and extremely friendly and made my time at the store quick and easy. We had an awesome conversation and he knew exactly what to do. Thanks Zach! 🏂
- CGChelsey GaunayOct 21, 20255.0Highly recommend using this location for any Verizon needs. I needed to upgrade 3 phones and Jonathan Orfan basically did everything! He was super helpful, kept me updated on timelines and made sure to check in after the upgrade too. He provided his personal contact information which made us feel like we were never alone during the process and was quick to help. 10/10 experience.
- DSDale SitlerSep 10, 20255.0They were amazing and fixed my problem when no one else could. Dominique was very professional and fixed the problem. Thank you!
Frequently Asked Questions About Verizon
What products and brands can I find at the Verizon store located at 521 State Route 67 in Malta?
You can find wireless devices and accessories from Verizon, Apple, Samsung, Motorola, Google, LG, HTC, and Asus at this Malta location.
What services does the Verizon Malta store offer?
The store offers Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspots, and Fios home internet services.
What are the store hours for the Verizon store in Malta?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM and on Sunday from 10:00 AM to 5:00 PM.
Is an appointment required to visit the Verizon store at 521 State Route 67?
No, appointments are not required but you can call to make one if you prefer.
Does the Verizon Malta store offer pickup services?
Yes, it offers both in-store pickup and curbside pickup services.
What payment options are accepted at the Verizon store in Malta?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Can I pay my Verizon bill in person at the Malta Cellular Sales location?
Yes, you can pay your bill in-store at the Cellular Sales Verizon store in Malta.
Are there any dining options near the Verizon store on State Route 67?
Yes, nearby dining options include McDonald's, Sergio's Pizza, Jersey Mike's Subs, Dunkin', Five Guys, Panera Bread, Taco Bell, and KFC, perfect for grabbing a meal before or after your visit.
What convenience stores and gas stations are nearby the Verizon store in Malta?
Nearby convenience stores and gas stations include Loaf N Jug and Cumberland Farms, which are convenient stops if you need to fuel up or grab snacks during your visit.
Are there any beauty salons close to the Verizon Malta store?
Yes, nearby beauty salons include Amici Hair Studio, Nuance boutique salon, Kierah's HairDesigns, and alektaylor_hairdesign, where you can get hair and beauty services before or after shopping at Verizon.