Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like John, Jonathan, and Zach for their exceptional service.
Sales Experience
Customers appreciated the low-pressure sales approach, with staff providing clear explanations and helping them find the best options without feeling rushed.
Mixed Reviews on Follow-Up
While many had positive experiences, some customers reported poor follow-up and communication issues after their initial purchase, leading to frustration.
Product Issues
Several reviews highlighted dissatisfaction with product-related issues, including incorrect charges and problems with accessories, indicating a need for better product support.
Store Environment
The store was generally described as clean and organized, but some customers noted discomfort with seating and long wait times during busy periods.