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Verizon

4.7
(454 reviews)

Business Details

(315) 538-8861

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Macedon’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Macedon connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
1146 Pittsford Palmyra Rd, Macedon, NY
14502, United States

Hours

Reviews

4.7
454 reviews
5 stars
402
4 stars
22
3 stars
6
2 stars
4
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Myles, Greg, and David.

Sales Experience

Several reviews highlighted positive experiences during the sales process, with staff providing clear explanations and helping customers find the best deals.

Mixed Reviews

While many customers had great experiences, some reported issues with service quality, including misleading information about plans and a lack of follow-up support.

Store Environment

A few customers noted cleanliness issues in the store, mentioning unclean conditions that detracted from their overall experience.
  • HB
    Harold Brown
    Jan 27, 2026
    5.0
    Pleasant staff, informative and helpful.
  • PL
    Peggy Lebert
    Jan 27, 2026
    5.0
    Great customer service provided during sale and afterwards
  • DP
    Diana Post
    Jan 15, 2026
    5.0
    We have 3 phones in our family that were set up through this location with Greg Wilck as our representative. This past year, we have had some challenges specifically with one of the new phones glitching. Strangely, problems occurred twice with 2 different new phones. Both times, I was able to set up a time to see Greg for help with navigating the issues. Greg has always been professional, helpful, and patient when troubleshooting and ultimately resolving any issues that have occurred. He is extremely knowledgeable in his field and has become our go-to guy here. I highly recommend this location.
  • BC
    Bailey Cole
    Jan 14, 2026
    1.0
    I thought it was so cool how the representatives were talking about their days off literally above my head like I wasn't there. This is the second horrible experience I've had at Verizon and I'm switching carriers after this, not to mention contacting corporate. Which is what I would recommend to anybody who has had a bad experience here, go Verizon! Definitely a boys club, I'm not interested in being a part of.
  • KB
    Karen Brasche
    Nov 24, 2025
    2.0
    Not great

Brand Certified Facts from Verizon

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