Business Details
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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
7,604 reviews
5 stars
4,418
4 stars
1,687
3 stars
711
2 stars
245
1 star
543
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being unapproachable, rude, or unhelpful.
Staffing Issues
Many reviews mention understaffing and long wait times, with customers often struggling to find assistance or experiencing delays in service.
Product Availability
Customers frequently report issues with product availability, including out-of-stock items and problems with open box purchases.
Store Environment
The store is described as clean and well-organized, but some customers noted issues with cleanliness in specific areas, such as bathrooms.
Checkout Experience
Several reviews highlight poor experiences at checkout, including pushy sales tactics and long wait times.
- NRNelida Rodriguez2 days ago5.0Customer service was excellent especially. They were very polite and respectful.
- LAlil Azar2 days ago5.0Got my lce maker staff was excellent
- SPSamuel PuertaOct 23, 20255.0My Own experience is great especially for the Best Buy employees answering a lot of my questions and looking out in a good way to save money etc
- SGSharib GhayoorOct 21, 20255.0I was trying to buy a pc, I didn’t know much and Christian helped me. He was very patient explaining all the specs and what they mean.
- BGBryant GalarragaOct 20, 20255.0Wanna give a big shoutout to Michelle at the check out counter! Super helpful & flexible. I wanted to pay with card & cash & she helped me & made the process very easy! Best buy didn’t have a game I wanted in stock & offered to help me order it. A genuine gem! Thank you Michelle!!!
Frequently Asked Questions About Best Buy
What are the regular operating hours of the Best Buy store at 5001 Northern Blvd, Long Island City?
The Best Buy store is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
Does the Best Buy in Long Island City offer in-store pickup and curbside pickup services?
Yes, this Best Buy location offers both in-store pickup and curbside pickup services for customer convenience.
Can I get repair services at the Best Buy store in Long Island City?
Yes, the store provides expert repair services and support, including assistance from Geek Squad.
Does the Best Buy in Long Island City accept debit cards and checks as payment?
Yes, the store accepts debit cards and checks; cash-only payments are not required.
Is it necessary to make an appointment before visiting the Best Buy store at 5001 Northern Blvd?
No appointment is required to shop or use services at this Best Buy location.
Where can I find a UPS Access Point near the Best Buy store in Long Island City?
There is a UPS Access Point located nearby, which can be useful for shipping and receiving parcels before or after your Best Buy visit.
Are there automotive service stations near the Best Buy location at 5001 Northern Blvd?
Yes, nearby options include Northern Boulevard Services Station, Gas Go Petroleum Inc, Sunoco, Mobile Gas Station, Mobil, Conoco, 7-Eleven, and Exxon & Mobil Stations for fuel and automotive services.
What dining options are available near the Best Buy store in Long Island City?
Nearby dining options include New York Diner, 49th Street Asian Restaurant, and Rocco's Italian Restaurant, perfect for meals before or after shopping.
Is there a Geek Squad service available close to the Best Buy in Long Island City?
Yes, Geek Squad services, including mobile phone and electronics support, are available at or near the Best Buy location.
What types of products and services can I expect at Best Buy Long Island City?
You can shop for TVs, computers, appliances, cameras, and more, with expert advice, same day pickup, Geek Squad support, and electronics recycling services available.