Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Lockport, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 5696 S Transit Rd.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.6
861 reviews
5 stars
732
4 stars
49
3 stars
18
2 stars
17
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are frequently praised for their helpfulness, knowledge, and professionalism, with specific mentions of employees like Dre, Latisha, and Chris.
Store Experience
Customers report a pleasant and efficient shopping experience, often highlighting the quick service and friendly atmosphere.
Knowledgeable Staff
Many reviews commend the staff for their expertise and ability to explain options clearly, making the purchasing process smoother.
Mixed Billing Experiences
Some customers expressed confusion or dissatisfaction with billing practices, mentioning unexpected charges and lack of clarity.
Product Issues
A few reviews noted problems with devices and service quality, particularly regarding phone functionality and service coverage.
- BDBernadette Doll1 day ago5.0Good service
- PVPatrick VanderbeckNov 15, 20255.0My wife and I recently upgraded our phones. The entire process was excellent and Sales Associate, Shaina, provided exceptional customer service. Shaina's ability to complete the data transfer from one phone to the other was flawless. I recommend the Verizon Store in Lockport for anyone in need of their service.
- JCJim CNov 11, 20255.0We had an excellent experience at Verizon thanks to our sales rep, Adam. He was patient, knowledgeable, and went above and beyond to help us with our new phones. He explained everything clearly, made sure we got the best deal, and even took extra time to set everything up properly. It’s rare to find customer service this genuine and professional these days — Adam made the whole process smooth and stress-free. Highly recommend asking for him if you visit the store!
- RER EarlNov 3, 20255.0Leticia is amazing! She helped me more than I knew she could. i’m staying with Verizon! Because she’s so amazing!
- BBBrianOct 28, 20255.0Very professional and a very pleasant experience. My new go to store !!!!!
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Lockport offer?
Wireless Zone in Lockport offers the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.
Where is the Verizon Wireless Zone located in Lockport?
The Verizon Wireless Zone is located at 5696 S Transit Rd, Lockport, NY 14094.
What are the operating hours for Verizon Wireless Zone in Lockport?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 5:00 PM.
Does Verizon Wireless Zone in Lockport offer in-store pickup?
Yes, the store provides in-store pickup services for their products.
How can I contact Verizon Wireless Zone in Lockport?
You can call them at +1 716-439-0300 or email wz192@wireless-zone.com for inquiries.
Can I schedule an appointment or service with Verizon Wireless Zone in Lockport online?
Yes, appointments can be scheduled online at https://wirelesszone.com/appointments/.
What brands are available at Verizon Wireless Zone in Lockport?
They offer a wide range of brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Belkin, and many more.
What nearby places can I visit before or after shopping at Verizon Wireless Zone?
Nearby places include Dunkin' Donuts for coffee, Kalamata Family Restaurant for dining, and Great Clips for haircuts, making it convenient to combine errands with your visit.
Is there a nearby location where I can find additional mobile phone stores besides Verizon Wireless Zone?
Yes, nearby mobile phone stores include T-Mobile and AT&T stores, which are also close to this Verizon location.
How can nearby banks be useful when visiting Verizon Wireless Zone in Lockport?
Nearby banks such as NBT Bank and Evans Bank provide convenient options for customers needing financial services before or after visiting Verizon Wireless Zone.