Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Lockport, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 5696 S Transit Rd.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.6
865 reviews
5 stars
736
4 stars
49
3 stars
18
2 stars
17
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews praised the staff for being knowledgeable, friendly, and helpful, with specific mentions of employees like Dre, Shaina, and Latisha.
Sales Experience
Customers reported positive experiences during phone upgrades and purchases, highlighting the staff's patience and thoroughness in explaining options.
Mixed Feedback on Pricing
While many appreciated the service, some customers expressed dissatisfaction with pricing transparency and unexpected charges.
Technical Support
Several reviews noted the staff's ability to assist with technical issues and phone setups, although there were isolated complaints about unresolved problems.
- HHHolyYolkDec 26, 20255.0Demetri helped me upgrade to a new phone so I can use live translate with my new AirPod pro 3’s. He was very professional and walked through step by step the cost of everything. As well as setting up my phone and putting a new case in screen protector on. Would recommend him to anyone looking for help.
- DSDebbie StruebelDec 17, 20255.0Chris and Shaina was amazing, he was very knowledgeable and helpful, patient, too!
- DSDaniel StruebelDec 17, 20255.0Chris and shaina great job
- JVJanet Mille villeDec 16, 20255.0Chris was awesome getting multiple new phones ordered & Shaina was awesome getting them all up and working!
- BHBarbara HeldweinDec 14, 20255.0Dre was awesome. So much better experience than Best Buy! Nowledgeable, patient & friendly!
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Lockport offer?
Wireless Zone in Lockport offers the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.
Where is the Verizon Wireless Zone located in Lockport?
The Verizon Wireless Zone is located at 5696 S Transit Rd, Lockport, NY 14094.
What are the operating hours for Verizon Wireless Zone in Lockport?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 5:00 PM.
Does Verizon Wireless Zone in Lockport offer in-store pickup?
Yes, the store provides in-store pickup services for their products.
How can I contact Verizon Wireless Zone in Lockport?
You can call them at +1 716-439-0300 or email wz192@wireless-zone.com for inquiries.
Can I schedule an appointment or service with Verizon Wireless Zone in Lockport online?
Yes, appointments can be scheduled online at https://wirelesszone.com/appointments/.
What brands are available at Verizon Wireless Zone in Lockport?
They offer a wide range of brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Belkin, and many more.
What nearby places can I visit before or after shopping at Verizon Wireless Zone?
Nearby places include Dunkin' Donuts for coffee, Kalamata Family Restaurant for dining, and Great Clips for haircuts, making it convenient to combine errands with your visit.
Is there a nearby location where I can find additional mobile phone stores besides Verizon Wireless Zone?
Yes, nearby mobile phone stores include T-Mobile and AT&T stores, which are also close to this Verizon location.
How can nearby banks be useful when visiting Verizon Wireless Zone in Lockport?
Nearby banks such as NBT Bank and Evans Bank provide convenient options for customers needing financial services before or after visiting Verizon Wireless Zone.