Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Liberty, NY. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
250 reviews
5 stars
189
4 stars
28
3 stars
10
2 stars
4
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for their excellent customer service, highlighting their politeness, patience, and willingness to help.
Staff Knowledge
Many reviews noted the staff's knowledge and expertise, particularly in assisting with technical issues and product information.
Wait Times
Several customers expressed frustration with long wait times for service, even for scheduled appointments.
Positive Experiences
Numerous customers shared positive experiences, often mentioning specific staff members who went above and beyond to assist them.
Store Environment
The store was described as comfortable and welcoming, contributing to a pleasant shopping experience.
- MRMarianne RossantOct 27, 20255.0Good deals and service.
- KEKelsey ErlweinOct 22, 20255.0If I could give them more than 5 stars I would. These young men are fantastic. They have excellent customer service skills, proper phone etiquette, and impeccable manners. They have helped me and my husband on two occasions now.
- BHBarb HendersonSep 17, 20251.0Waited at least 30 minutes for service to simply return a charger (unopened in original box with receipt). Refused to refund my purchase as it was over 30 days. The supervisor was unavailable, but I was told no refund would be honored. Pretty poor policy for an item still being sold at the store.
- LDLucille DumasAug 28, 20251.0Not answering the phone calling for a while
- ZMZintis MuiznieksAug 20, 20255.0Staff was great and the entire experience was very pleasant.
Frequently Asked Questions About Verizon
What products does Verizon at 15 Sullivan Ave, Liberty, NY offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more, featuring brands like Verizon Wireless, Samsung, Apple, Motorola, and Google.
What are the store hours for Verizon in Liberty, NY?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon Liberty offer in-store pickup for online orders?
Yes, Verizon Liberty offers in-store pickup services for customers.
Which payment methods are accepted at Verizon Liberty?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can I recycle my old electronics at Verizon in Liberty, NY?
Yes, Verizon Liberty provides electronics recycling services to customers.
Does Verizon Liberty offer Wi-Fi for customers?
Yes, the store provides free Wi-Fi for its customers.
What languages are spoken by staff at Verizon Liberty?
The store staff can assist customers in both English and Spanish.
How can visitors use nearby places to complement their trip to Verizon Liberty?
Visitors can visit nearby places such as Pancho's Pizza and Wings or Subway for meals before or after shopping at Verizon.
Are there nearby beauty and spa services close to Verizon Liberty?
Yes, nearby you can find J and H Spa Nails, Dynamic Cuts Barbershop, Yun and Tina's Nails, and Cuts Beyond Beauty Salon for beauty and spa services.
Which nearby businesses could help customers visiting Verizon Liberty with transportation or accommodation?
Customers can use nearby car rental services like Hertz or stay at nearby hotels such as Grossinger's Resort or Knights Inn Liberty when visiting Verizon Liberty.