Feedback on customer service is mixed; while some employees received praise for their helpfulness and knowledge, many customers reported poor service, unhelpful staff, and negative experiences with management.
Product Availability
Customers expressed frustration with product availability, including issues with items not being in stock or discrepancies between online listings and in-store inventory.
Delivery Issues
Numerous reviews highlighted problems with delivery, including delays, lack of communication, and issues with third-party delivery services.
Sales Experience
While some customers had positive experiences with knowledgeable sales staff, others reported aggressive upselling and a lack of product knowledge among employees.
Store Environment
The store environment received mixed reviews; some customers appreciated the organization and cleanliness, while others noted a lack of staff presence and engagement.
CS
Carlos Silva
4 days ago
5.0
Simar is the best salesperson we have ever experienced shopping yet
Thank you
CO
Christine Orth
Jan 2, 2026
4.0
Very helpful even though they didn't have the product I was looking for.
MH
Matthew Handell
Dec 27, 2025
1.0
Went in last week to buy a laptop. Took a while in empty store for help. Once help came I asked about the laptop I wa interested in and asked about. Response was “it’s good”. I asked for more info. Repose was “yeah it’s pretty good”. I then responded that it was an expensive purchase and is there anything g else they can tell me. Response was “yeah it’s expensive”. I asked for more info the “help” responded by telling me g what was in the display card. I said fine I’ll
Grab it. He then said oh we don’t have that one and you can pay here and pick up else where. I walked out went to another Best Buy and purchased there. Not sure what happened as I used to love this store but left with bad blood and will not be returning and telling family and friends to go elsewhere. A horrible experience and I have bought dozens of electronics there over the years. Never again. And btw thus is the first time I have ever left a review anywhere. I was so disappointed.
SS
Surinderpal Singh
Dec 24, 2025
5.0
Hazel is the best sales representative I’ve ever seen she’s the GOAT (greatest of all time). Homegirl needs a raise!!!
AC
Alissa Calandrino
Dec 8, 2025
1.0
We bought an Oura ring on sale for my daughter (which was a surprise). She wanted a bigger size so we went back to the store to exchange it. The employee who helped me told me it would be $100 more and the reason was that because it was a bigger size it’s more silver ( yes and I listened shame on me) I paid and left. After sitting with this for a little bit I looked up on line to see if the bigger sizes cost more and SHOCKER it was false he charged me $100 more cause the ring was not on sale anymore. I went back spoke with the manager and was told he would not honor it cause it wasn’t on sale anymore. It was an exchange not a return and he wouldn’t exchange it. Tips me if something was wrong with the ring he would have(make it make sense) Makes NO SENSE!! Called corporate and was told it was managers discretion went back into store and told the employee he asked manager and he said NOPE NOT DOING IT!! I returned the ring and will take my money elsewhere and spend my money happily!! For a store that claimed bankruptcy and is looking to close stores this is HORRIBLE customer service! Will never shop there again! Shame on them!
What are the operating hours of Best Buy in Levittown, NY?
Best Buy in Levittown is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does the Levittown Best Buy offer in-store and curbside pickup?
Yes, the Levittown Best Buy offers both in-store pickup and curbside pickup services.
Can I get repair services at the Levittown Best Buy?
Yes, Best Buy in Levittown provides expert repair services through the Geek Squad.
Does Best Buy in Levittown recycle electronics?
Yes, the store supports electronics recycling as part of its services.
Where is Best Buy located in Levittown?
Best Buy is located at 3601 Hempstead Tpke, Ste 20, Nassau Mall, Levittown, NY 11756.
Are there any nearby dining options around Best Buy in Levittown?
Yes, nearby dining options include Fortune Wheel (Chinese and seafood restaurant), Dunkin' (coffee and donuts), Chipotle Mexican Grill, and TGI Fridays.
Where can I find shipping and courier services near Best Buy in Levittown?
You can find UPS Access Point location and FedEx Office Print & Ship Center near Best Buy for your shipping and courier needs.
Are there fitness centers close to Best Buy in Levittown?
Yes, nearby fitness centers include LA Fitness, All Stars Gymnastics Inc, and British Swim School.
What types of products does Levittown Best Buy offer?
Best Buy offers a range of products including TVs, computers, appliances, cameras, and home electronics.
How can I contact Best Buy in Levittown?
You can call Best Buy at +1 516-796-8095 or visit their website at https://stores.bestbuy.com/ny/levittown/3601-hempstead-tpke-467.html/?ref=NS&loc=ns100.