Many customers reported poor customer service experiences, including unhelpful staff, rude management, and lack of accountability.
Product Availability
Customers noted limited product selection and frequent inventory issues, leading to frustration when items were not available as advertised.
Delivery Issues
Numerous complaints about delayed or failed deliveries, with customers expressing dissatisfaction over the handling of their orders.
Mixed Staff Experiences
While some customers praised individual staff members for their helpfulness, others reported negative interactions with employees, particularly in management roles.
Warranty and Returns
Customers expressed frustration over warranty issues and strict return policies, with some feeling misled about the terms of service.
LC
Lorenzo Cusumano
1 day ago
1.0
Terrible service there . We did on the line for 10 minutes for me to finally come up to the line in the cashier act like I’m not there and then he disappears terrible staff do not recommend avoid the guy with the arm sleeve tattoo.
RK
Ramiro Kaprio
2 days ago
1.0
If I could I would rate 0.
Today, I visited the store to purchase a Dyson vacuum and a Ninja SLUSHi machine. I inquired with the cashier about a price match, and she informed me that the manager had declined the request. I then asked to speak with the manager directly. The cashier returned and stated that the manager, who was standing approximately 10 feet away, had again refused. Consequently, I approached the manager, named Ben, and asked him myself, he started making up stories about employees and black Friday.
I was very polite and I believe this guy was a racist because I am hispanic.
The price match wasn't a huge deal, like a hundred bucks difference, but what really got me was that I was standing right there, ten feet away, and he didn't even bother to come over.
NO WONDER WHY ALL THESE STORES ARE GOING OUT OF BUSINESS.
SHAKE ON YOU BEN!!!
JJ
John
2 days ago
1.0
Went in to buy an uber gift card. Man at the counter kept asking me for my phone number and I don’t know why and I was like why do. I have to give you my number and then he said “you’re not listening” and I said “I’m not listening what do you mean?” And he said “don’t you wanna sign up for rewards” when I never even said I wanted to. It was an older white man with big lips, and short in height.
Probably the most odd person I encountered in a very long time. Hope people like him heal in life because what 😂😂
RK
Robert Keller
Nov 16, 2025
2.0
Wasted a trip here to see a tablet which was supposed to be on display according to their website. But it wasn't on display.
Then customer service wouldn't call their Levittown store to confirm it was in display there. Unhelpful.
GG
Gabrielle
Oct 23, 2025
1.0
I ordered a TV from here paid extra for a specific shipping date . Now they wont ship my item AT ALL . They're claiming it already shipped. Now the status has showed delayed 4 days after the delivery date with no hope for a new one. I called the shipping company and they said BESTBUY never let them pick it up . I do not have a new shipping date and I cant cancel the order . This best buy seems to be scamming people to steal their orders .
What are the operating hours of Best Buy in Levittown, NY?
Best Buy in Levittown is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does the Levittown Best Buy offer in-store and curbside pickup?
Yes, the Levittown Best Buy offers both in-store pickup and curbside pickup services.
Can I get repair services at the Levittown Best Buy?
Yes, Best Buy in Levittown provides expert repair services through the Geek Squad.
Does Best Buy in Levittown recycle electronics?
Yes, the store supports electronics recycling as part of its services.
Where is Best Buy located in Levittown?
Best Buy is located at 3601 Hempstead Tpke, Ste 20, Nassau Mall, Levittown, NY 11756.
Are there any nearby dining options around Best Buy in Levittown?
Yes, nearby dining options include Fortune Wheel (Chinese and seafood restaurant), Dunkin' (coffee and donuts), Chipotle Mexican Grill, and TGI Fridays.
Where can I find shipping and courier services near Best Buy in Levittown?
You can find UPS Access Point location and FedEx Office Print & Ship Center near Best Buy for your shipping and courier needs.
Are there fitness centers close to Best Buy in Levittown?
Yes, nearby fitness centers include LA Fitness, All Stars Gymnastics Inc, and British Swim School.
What types of products does Levittown Best Buy offer?
Best Buy offers a range of products including TVs, computers, appliances, cameras, and home electronics.
How can I contact Best Buy in Levittown?
You can call Best Buy at +1 516-796-8095 or visit their website at https://stores.bestbuy.com/ny/levittown/3601-hempstead-tpke-467.html/?ref=NS&loc=ns100.