Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 128 W. Main St. in Le Roy, NY 14482
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
169 reviews
5 stars
143
4 stars
8
3 stars
4
2 stars1
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Joe, Joseph, and Quentin.
Mixed Experiences
While many reviews were positive, some customers reported poor service, including rude behavior and lack of assistance from certain staff members.
Efficiency
Several customers noted quick service and efficient problem-solving, particularly in setting up new devices and transferring data.
Store Environment
The store was generally described as clean and well-organized, contributing to a pleasant shopping experience.
Expertise
Customers appreciated the staff's technical knowledge and ability to provide thorough explanations and solutions.
- RBrodney blackshear2 days ago5.0Great process answered all my questions and helped make an informed decision.
- DDDraper family DraperOct 9, 20255.0Gentleman was extremely helpful .. visit was fast . The store is very nice.
- AMAnn MortimerSep 30, 20255.0I highly recommend Russell cellular Verizon in Leroy. They are the kindest to work with. They go out of their way to make their customers happy 😊
- MSMary StevensSep 3, 20255.0I had a very good experience at Russell Verizon. They ordered the iPhone and iPad I needed. When the products came in they were very helpful in setting them up and transferring all of my files. Thank you Russell Verizon.
- DSDavid SchwanAug 16, 20255.0Excellent service and advice.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Le Roy, NY?
The Verizon store at 128 W Main St in Le Roy, NY is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What products can I find at Russell Cellular, the Verizon Authorized Retailer in Le Roy?
Russell Cellular offers Verizon Wireless services, cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid mobile products.
Does the Verizon store in Le Roy provide in-store pickup for online orders?
Yes, the store offers in-store pickup services for your convenience.
What payment methods are accepted at Russell Cellular in Le Roy?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Russell Cellular's Le Roy store by email and phone?
You can email them at leroy.ny@russellcellular.com or call the main phone at +1 585-507-8394.
Does the Verizon store have wheelchair accessible entrances?
Yes, the store has wheelchair accessible entrances to accommodate all customers.
Are appointments required to visit the Verizon store in Le Roy?
No appointments are required; you can visit the store during normal operating hours for assistance and services.
What nearby places can I visit for coffee or a quick snack when I come to Russell Cellular?
Nearby you can visit Tim Hortons for coffee and quick snacks, located close to the store at 128 W Main St, Le Roy.
Which nearby groceries or markets can I shop at after visiting the Verizon store in Le Roy?
After your visit, you can shop at Tops Friendly Markets, a nearby supermarket and gas station.
Are there any nearby financial or money transfer services to Russell Cellular in Le Roy?
Yes, Western Union and Five Star Bank provide money transfer and banking services near the store.