Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 128 W. Main St. in Le Roy, NY 14482
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
173 reviews
5 stars
147
4 stars
8
3 stars
4
2 stars1
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and patient, particularly highlighting individuals like Joe, Quentin, and Louis.
Mixed Experiences
While many reviews were positive, some customers reported poor service and negative experiences, particularly with certain staff members.
Efficiency
Several customers noted the quick and efficient service they received when upgrading or setting up their phones.
Store Environment
The store was frequently described as clean and well-organized, contributing to a pleasant shopping experience.
- MKMortea KoL4 days ago5.0An amazing experience! Customer service dealt with my issues of getting a new phone and keeping a number when the phone had been destroyed. They did not give up on meeting my family’s needs without trying every possible avenue. The phone I wanted with keeping the same number was achieved! I’d definitely send people to their store!
- SBshawn burchDec 18, 20255.0Great place to shop and upgrade. Thanks for everything.
- OPOnofrio PerziaDec 15, 20255.0Cody was a big help with special offers for my Samsung FE 25. I have been a Motorola user the past 4 phones now I'm returning to Samsung after 12 years when I owned a Continuum. So far it'sthe new phone has been operating well.
- SCSusan CarmichaelNov 26, 20255.0Quentin did an awesome job. He made my transition from an old phone to a new iPhone very easy. He was very patient in answering all my questions and concerns.
- RBrodney blackshearNov 21, 20255.0Great process answered all my questions and helped make an informed decision.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Le Roy, NY?
The Verizon store at 128 W Main St in Le Roy, NY is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What products can I find at Russell Cellular, the Verizon Authorized Retailer in Le Roy?
Russell Cellular offers Verizon Wireless services, cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid mobile products.
Does the Verizon store in Le Roy provide in-store pickup for online orders?
Yes, the store offers in-store pickup services for your convenience.
What payment methods are accepted at Russell Cellular in Le Roy?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Russell Cellular's Le Roy store by email and phone?
You can email them at leroy.ny@russellcellular.com or call the main phone at +1 585-507-8394.
Does the Verizon store have wheelchair accessible entrances?
Yes, the store has wheelchair accessible entrances to accommodate all customers.
Are appointments required to visit the Verizon store in Le Roy?
No appointments are required; you can visit the store during normal operating hours for assistance and services.
What nearby places can I visit for coffee or a quick snack when I come to Russell Cellular?
Nearby you can visit Tim Hortons for coffee and quick snacks, located close to the store at 128 W Main St, Le Roy.
Which nearby groceries or markets can I shop at after visiting the Verizon store in Le Roy?
After your visit, you can shop at Tops Friendly Markets, a nearby supermarket and gas station.
Are there any nearby financial or money transfer services to Russell Cellular in Le Roy?
Yes, Western Union and Five Star Bank provide money transfer and banking services near the store.