Business Details
369 Rockaway Turnpike, Lawrence, NY
11559, United States
Certified by Verizon • Feb 22, 2026
(516) 239-2016
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/new-york/lawrence/lawrence-329846
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Lawrence for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.4
367 reviews
5 stars
179
4 stars
31
3 stars
24
2 stars
13
1 star
120
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with staff being described as rude, dismissive, and unhelpful.
Staff Behavior
Several customers reported aggressive and disrespectful behavior from employees, particularly from a few specific individuals, leading to a negative overall experience.
Mixed Experiences
While many reviews were negative, some customers praised specific employees for their helpfulness and professionalism, indicating inconsistency in service quality.
Management Issues
Multiple reviews suggested a need for better management and staff training to improve customer interactions and service efficiency.
- JLJoe LabayFeb 1, 20261.0Hangs up and refuses to answer phone.
- DLDannn LawJan 24, 20261.0Do not go to this location if you can help it. Any time I try to do business at this location I am met with either disrespect, aggression, lackadaisical behavior or all of the above. This location should either be shut down or completely re staffed! Completely unsatisfied and disgusted with this “service”. Do not waste time and money here take the 1 star reviews serious they are telling the truth!
- ALana lawJan 24, 20261.0This store location is really awful. They do not know how to operate business and have good customer service. I go here many times because it’s in my area to pay my bill in the kiosk. But now I avoid it like the plague, both the manager and employees are nasty. Today I went there a half an hour before closing just to play my bill on the machine. They rushed me and my sister and said they will close down the machine 1 minute after seven instead of allowing us to finish the transaction. I find that no matter the time of day you come into the store they will give you bad customer service and hardly ever help you solve the issue you came in for. All they want are sales, the manager told me this himself. He informed me that helping me with anything else is a waste of time for him and his employees. Really dislike how things are run there.
- AAAria AzureJan 24, 20261.0Worst location in Lawrence All staff is lazy,no one seeks to provide service unless you flag them down. Managers are incompetent and unprofessional, they take personal calls,yell at customers,and treat them with disrespect. Do NOT Give them your business
- VWVincent WilliamsJan 14, 20265.0The folks were excellent and supportive of advising me on how to pay a phone bill... Thanks again Verizon!!!
Frequently Asked Questions About Verizon
What are the Verizon store hours in Lawrence, NY?
The Verizon store at 369 Rockaway Turnpike in Lawrence is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Which 5G smartphones are available at the Verizon store in Lawrence?
The Lawrence Verizon store offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
What types of services does the Verizon store provide?
Verizon provides mobile plans, wireless internet plans, voice plans, and Fios Internet plans at the Lawrence location.
Can I schedule an appointment or order online for the Verizon store in Lawrence?
Yes, you can schedule an in-store appointment or place an online order through the Verizon website for the Lawrence store.
What are the delivery and pickup options available at the Verizon store in Lawrence?
You can pick up your online orders in-store, opt for free 2-day shipping, use express lockers, or receive same-day delivery where available.
Does the Verizon store accept mobile payment methods?
Yes, the Verizon store accepts mobile NFC payments, debit cards, checks, and does not require cash only.
What phone brands are available at the Verizon store in Lawrence?
The store offers products from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Is there free Wi-Fi available at the Verizon store?
Yes, the Verizon store offers free Wi-Fi to its customers.
What nearby public transit options can help me reach the Verizon store?
The MTABus Q114 bus station at Rockaway Turnpike/Westminster Road is nearby and can help you get to the Verizon store.
What nearby food options are available around the Verizon store in Lawrence?
Nearby dining options include Ahuvas Grill Express (kosher and Middle Eastern), Giant Bagel, McDonald's, SUBWAY, Chimi BRGR, Chimichurri Charcoal Chicken, and Chipotle Mexican Grill.
Are there shopping and convenience stores near the Verizon Lawrence location?
Yes, Bay Harbour Mall is nearby for shopping, and convenience stores like 7-Eleven and Liquor and Wine Warehouse are close to the Verizon store.
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Certified February 22, 2026Yext Knowledge Graph
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