Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Johnson City for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
201 reviews
5 stars
94
4 stars
38
3 stars
15
2 stars
9
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising helpful staff while others report rudeness and dismissive attitudes.
Sales Practices
Several reviews highlight concerns about misleading sales tactics and aggressive upselling, leading to customer dissatisfaction.
Store Management
While some customers commend specific managers for their assistance, others criticize the overall management for lack of support and poor service.
Technical Support
Customers express frustration with the lack of technical knowledge among staff, leading to unresolved issues and dissatisfaction.
Store Environment
The store is noted for being clean and well-kept, but some customers report long wait times and inadequate staffing.
- JLJ LYNN2Dec 4, 20251.0Young sales rep was very dismissive and rude. Relative I was helping was going to buy a new expensive phone and continue on with verizon He was.so rude we went across to At& T who were patient and helpul. They will be getting her business. How do you hire people like that---horrible attitude.
- AKAshish KhandgeOct 23, 20251.0You go there and if you already are a Verizon customer they do not care about you nor are interested in giving you any information. All they say is look up on your Verizon account online 🙄
- ACAmy CrossmanMay 30, 20255.0Great customer service
- MMMary MaryMar 10, 20191.0Verizon ,wouldn't recommend it to anyone. They tried cheating me several times. If you sign up look carefully at your bill and the small print.
Frequently Asked Questions About Verizon
What brands of smartphones does the Verizon store in Johnson City offer?
The Verizon store offers the latest 5G smartphones including the new iPhone 15, Google Pixel 8, and Samsung Galaxy S23, as well as brands like Motorola, Kyocera, and TCL.
What are the operating hours of the Verizon store in Johnson City?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I schedule an appointment to visit the Verizon store?
Yes, you can schedule an in-store appointment online through their website or via the My Verizon app.
What delivery and pickup options does Verizon provide?
Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas for online orders.
Does the Verizon store accept mobile NFC payments and debit cards?
Yes, the store accepts payments via mobile NFC, debit cards, and also cash is not required exclusively.
Is free Wi-Fi available at the Verizon store in Johnson City?
Yes, free Wi-Fi is available for customers in the store.
What services does Verizon offer at the Johnson City location?
They provide mobile plans, wireless internet plans, and voice plans suitable for personal or business needs.
What nearby financial services are accessible to Verizon customers in Johnson City?
Visions Federal Credit Union and NBT Bank are nearby financial institutions where customers can manage banking needs before or after visiting Verizon.
Are there any nearby dining options close to the Verizon store in Johnson City?
Yes, customers can enjoy meals at nearby restaurants like Ruby Tuesday, Panera Bread, and Cinnabon, perfect for grabbing a bite before or after shopping.
What other retail stores are located near the Verizon store in Johnson City that customers might find useful?
Nearby retail stores include Shoe Dept. Encore, Van Cott Jewelers, Bath & Body Works, and GNC, offering a variety of shopping options in one area.