Verizon

3.6
369 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Jericho for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
335 N Broadway, Jericho, NY
11753, United States

Hours

Reviews

3.6
281 reviews
5 stars
138
4 stars
42
3 stars
22
2 stars
14
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some employees received high praise for their helpfulness, while others were described as rude and unprofessional.

Billing Issues

Numerous complaints about misleading billing practices and unexpected charges, leading to frustration among customers.

Wait Times

Customers frequently reported long wait times and poor management of customer flow, resulting in dissatisfaction.

Product Knowledge

While some staff were noted for their expertise and helpfulness, others were criticized for lack of knowledge and assistance.
  • EE
    Eleni
    Dec 30, 2025
    5.0
    Jaren was wonderful to work with! He was very nice, honest, friendly, and genuinely helpful. He took the time to explain everything clearly and made the whole experience easy and stress-free. Excellent customer service鈥攈ighly recommend Jaren!! Verizon is lucky to have him!
  • EE
    Emily
    Dec 4, 2025
    5.0
    Wow! Greg helped me so much today I am truly blown away! I have had so many negative experiences with stuff like this in the past but Greg was absolutely incredible in catering to OUR best interests and executed it masterfully! Not only was he fantastic at helping us- but he was very quick and saved us a bunch of money on our bill as well! What a great guy!!! ATTN :VERIZON CEO- I DEMAND A RAISE FOR THIS MAN. MAKE IT SNAPPY 馃槫
  • MN
    marco nava
    Nov 30, 2025
    1.0
    La peor tienda de Verizon que puede existir la atenci贸n del personal es lo peor dejan al cliente esperando y nunca terminan de atender el empleado Danny me dijo espera y ya te atiendo y cuando vi sali贸 en su carro y se fue me dej贸 esperando sin respuestas
  • CM
    Caro McCarthy
    Nov 15, 2025
    5.0
    kevin did an amazing job at Verizon in Hicksville Branch today I highly commend him thank you
  • GK
    Geoff Kole
    Nov 4, 2025
    1.0
    Horrible store. Scammers. They enrolled me in a Business Account which ended up costing more money, not at first. They wasted hours of my time as well. I had to call Verizon customer service. Took about 2 hours on the phone with them to switch my account. This store gets a huge 馃憥

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Jericho?

The Verizon store in Jericho is open Monday to Friday from 10:00 AM to 8:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 10:00 AM to 5:00 PM.

Where is the Verizon store located in Jericho?

The Verizon store is located at 335 N Broadway, Jericho, NY 11753, USA.