Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Ithaca for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
240 reviews
5 stars
116
4 stars
36
3 stars
17
2 stars
22
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Tim, Nick, and Isaiah.
Long Wait Times
Several reviews mentioned long wait times to be assisted, with some customers expressing frustration over the lack of staff during busy periods.
Mixed Experiences
While many customers had positive experiences, there were also numerous complaints about rude staff, poor service, and issues with billing and returns.
Sales Pressure
Some customers felt pressured to purchase additional products or services, leading to dissatisfaction with their overall experience.
Store Management
There were complaints about management practices, including unhelpful responses to customer issues and a lack of accountability for promises made.
- JCJonathan ChenNov 16, 20255.0Alex was great in helping me with my trade in process and answering all my questions!
- IBIsabella BlancoOct 26, 20255.0I had the most fantastic experience. I went in with a completely broken phone, very lost, and no idea what to do. They were so patient, helpful, and kind. I don't think it would've been possible to have a better experience.
- JSJennifer StreeterOct 21, 20255.0Super friendly customer service. Went in needing a new phone as a new customer, told them I was in a time crunch and they had me out in half the time I was expecting. Nick was great and I will definitely be back in the future for more products.
- JRJR RAug 7, 20255.0Went in there with three devices that need to be messed around with Nick was fantastic. He was on top of. It helped me out very professional and very informative.
Frequently Asked Questions About Verizon
What products are available at the Verizon store in Ithaca?
The Verizon store in Ithaca offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23, along with products like FIOS, business cell phones, mobile hotspots, tablets, and laptops.
What are the store hours for the Verizon store in Ithaca?
The Verizon store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What payment methods are accepted at the Verizon Ithaca store?
Verizon accepts payments via check, debit card, mobile NFC payments, and does not require cash only transactions.
Can I schedule an appointment or order online for the Verizon Ithaca store?
Yes, you can schedule an in-store appointment or place an order online for in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
Does Verizon Ithaca offer in-store repair services?
No, Verizon Ithaca does not offer in-store service repair.
Where is the Verizon store located in Ithaca?
The Verizon store is located at 720 S Meadow St, Ithaca, NY 14850, USA.
What are some nearby dining options to the Verizon store in Ithaca?
Nearby dining options include Sammy's Grill & Italian Buffet, Texas Roadhouse for steak, Firehouse Subs for sandwiches, Corelife Eatery, Hot Pot Meets BBQ, Chipotle Mexican Grill, Tai Chi Bubble Tea, and Tokyo Hibachi Sushi & Asian Bistro.
Are there any nearby stores for outdoor gear or footwear near Verizon Ithaca?
Yes, nearby stores include Eastern Mountain Sports, Shoe Dept., and Chacos, which offer outdoor gear and footwear options.
What nearby services can customers access near the Verizon Ithaca store?
Customers can access services like PetSmart Grooming for pet care, FedEx Office Print & Ship Center for shipping and printing, WellNow Urgent Care, and Five Star Urgent Care for medical needs.
How can the nearby AAA - Ithaca travel agency be helpful to Verizon customers?
AAA - Ithaca helps with travel planning and might assist customers who want to arrange travel while shopping for mobile or internet services at Verizon.