Business Details
720 S Meadow St, Ithaca, NY
14850, United States
Certified by Verizon • Feb 22, 2026
(607) 216-0075
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/new-york/ithaca/ithaca-350305
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Ithaca for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.5
358 reviews
5 stars
175
4 stars
44
3 stars
24
2 stars
30
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of individuals like Tim, Garrett, and Isaiah for their exceptional service.
Long Wait Times
Several reviews noted long wait times to receive assistance, with some customers expressing frustration over being left unattended for extended periods.
Mixed Experiences
While many customers had positive experiences, there were also significant complaints about rude staff, poor service, and issues with billing and product returns.
Store Management
Customers expressed dissatisfaction with store management and policies, particularly regarding communication and handling of customer issues.
Product Knowledge
Some reviews indicated that staff were not always knowledgeable about products or services, leading to confusion and dissatisfaction among customers.
- EREileen Sullivan RoostJan 16, 20264.0Ask for Chad - very helpful.
- TWTimothy WhittedJan 9, 20265.0My mom recently passed away and the staff here was very supportive, helpful and understanding. They did an amazing job helping get things figured out so we could cancel her phone. I greatly appreciate everything...thank you
- A1aj 1971Nov 26, 20255.0Garrett was great today. My phone was cracked and unusable. He found a way to get me a new phone and improve my plan. Thank you Garrett.
- JCJonathan ChenNov 16, 20255.0Alex was great in helping me with my trade in process and answering all my questions!
- IBIsabella BlancoOct 26, 20255.0I had the most fantastic experience. I went in with a completely broken phone, very lost, and no idea what to do. They were so patient, helpful, and kind. I don't think it would've been possible to have a better experience.
Frequently Asked Questions About Verizon
What products are available at the Verizon store in Ithaca?
The Verizon store in Ithaca offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23, along with products like FIOS, business cell phones, mobile hotspots, tablets, and laptops.
What are the store hours for the Verizon store in Ithaca?
The Verizon store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What payment methods are accepted at the Verizon Ithaca store?
Verizon accepts payments via check, debit card, mobile NFC payments, and does not require cash only transactions.
Can I schedule an appointment or order online for the Verizon Ithaca store?
Yes, you can schedule an in-store appointment or place an order online for in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
Does Verizon Ithaca offer in-store repair services?
No, Verizon Ithaca does not offer in-store service repair.
Where is the Verizon store located in Ithaca?
The Verizon store is located at 720 S Meadow St, Ithaca, NY 14850, USA.
What are some nearby dining options to the Verizon store in Ithaca?
Nearby dining options include Sammy's Grill & Italian Buffet, Texas Roadhouse for steak, Firehouse Subs for sandwiches, Corelife Eatery, Hot Pot Meets BBQ, Chipotle Mexican Grill, Tai Chi Bubble Tea, and Tokyo Hibachi Sushi & Asian Bistro.
Are there any nearby stores for outdoor gear or footwear near Verizon Ithaca?
Yes, nearby stores include Eastern Mountain Sports, Shoe Dept., and Chacos, which offer outdoor gear and footwear options.
What nearby services can customers access near the Verizon Ithaca store?
Customers can access services like PetSmart Grooming for pet care, FedEx Office Print & Ship Center for shipping and printing, WellNow Urgent Care, and Five Star Urgent Care for medical needs.
How can the nearby AAA - Ithaca travel agency be helpful to Verizon customers?
AAA - Ithaca helps with travel planning and might assist customers who want to arrange travel while shopping for mobile or internet services at Verizon.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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