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VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinarian Emergency ServicesVeterinary Information & Referral ServicesPet ServicesPet Boarding & KennelsVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
Hours
Reviews
4.1
207 reviews
5 stars
159
4 stars2
3 stars1
2 stars3
1 star
42
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness, compassion, and support during difficult times, especially when dealing with emergencies or end-of-life decisions for their pets.
Expertise and Communication
Reviewers frequently highlighted the knowledge and thoroughness of the veterinarians, as well as their ability to communicate effectively about treatment options and procedures.
High Costs
Several customers expressed concerns about the high costs of services, with some feeling that the pricing was not transparent or justified.
Mixed Experiences
While many reviews were positive, there were also negative experiences reported regarding communication issues, perceived unprofessionalism, and dissatisfaction with specific treatments.
- CHChristopher Harrington3 days ago5.0After the whirlwind of a day I had with my Hashbrown (cat); these folks deserve an award for the service that they offer to all of the pet owners. Especially Darien. First time cat owner and mine has to be kept over night for a sickness, Darien was awesome with giving me the info I needed when I needed it most. Thankful to the max for these folks. I can’t thank them enough for the care they provided.
- LSLoser StudiosDec 28, 20251.0The staff where absolutely amazing helping me with my cat who had to be put to sleep due to congestive heart failure but it is absolutely insane exceptable how they treated his body after his passing they just tossed him in the box with not a second thought he wasn't even covered and was contorted is an awful position from them put him in the box they are also extremely overpriced
- BGBethanie GrattonDec 28, 20255.0The staff here is so amazing. Specifically Nico Russotto and Guthrie. They made me feel very safe and confident about leaving my cat in their hands to treat and comforted me when I was alone and visibly upset and nervous. I can not recommend this animal hospital enough and am so grateful for their wonderful staff!
- JDJohn DobrinskiDec 16, 20255.0A special heart felt Christmas message to VCA Colonial Animal Hospital and Dr. Butler, DVM who saved our pup on an August 7th , 2025 ER visit. Her prognosis was not a good one for our Jake. Her Emergency treatment was live saving for him. Now four months following this event, we still have our happy boy….. That is my best Christmas gift this season. Jake is one fighter and we want to wish everyone at VCA Colonial ……. Merry Christmas
- DMDana MDec 14, 20255.0I took my beloved best friend Boots to the ER On a random cold Friday. The staff was super compassionate and helpful and kind to me and Boots. I didnt get the best news and had to make a difficult decision for her. The staff were super kind and supportive. Here is a picture of Boots in better days. Also - facility is accessible for anyone in a manual wheelchair. Doors are wide and easy to navigate.
Frequently Asked Questions About VCA Colonial Animal Hospital
What are the regular appointment hours at VCA Colonial Animal Hospital?
Appointments are available daily from 8 am to 10 pm.
Is VCA Colonial Animal Hospital open for emergency care?
Yes, the hospital offers 24-hour care for patients currently under their care, including holidays.
What types of animals does VCA Colonial Animal Hospital primarily serve?
They primarily serve cats and dogs.
What veterinary services are available at VCA Colonial Animal Hospital?
Services include acupuncture, advanced dental care, cardiology, chemotherapy, diagnostics, flea and tick control, general surgery, immunizations, laser surgery, pet boarding, spay and neuter, ultrasounds, vaccinations, and more.
What payment options does VCA Colonial Animal Hospital accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Where is VCA Colonial Animal Hospital located?
It is located at 2369 N Triphammer Road, Ithaca, NY, 14850, United States.
What professional associations is VCA Colonial Animal Hospital affiliated with?
They are affiliated with the American Animal Hospital Association (AAHA), the American Association of Feline Practitioners (AAFP), and are recognized as a Cat Friendly Practice®.
Are there any pet services or veterinary facilities near VCA Colonial Animal Hospital?
Yes, nearby places include VCA Colonial Veterinary Hospital and VCA Colonial Animal Hospital itself, offering additional veterinary and diagnostic services.
What wellness and therapy options are available near VCA Colonial Animal Hospital for pet owners looking for relaxation or health services?
Nearby options include Quintessence Massage & Wellness, Back-2-Balance Massage Therapy, and Healthy Life Chiropractic for massage and wellness therapies.
What dining options are available near VCA Colonial Animal Hospital for visitors or pet owners?
Nearby dining includes Ciao, offering pizza and Italian cuisine, Watercress restaurant, and McDonald's for quick fast food meals.