Best Buy

Reviews

• AA

  Attila709

  4 days ago
  1.0
  Went in there recently television shopping. Walked around looking at them for about half an hour. Not one person working there walked over and asked "Can I help you". I was completely ignored. I finally said screw this and walked out. You guys lost out on a good sale. If you don't want to do your job, part of which is acknowledging and assisting customers....then you should be fired. If the Manager is okay with running the store without customer service... then he should be fired too
• NN

  NoNukes Nomads

  6 days ago
  1.0
  The store employees and managers lied to my friends and I about products available for purchase today. And within minutes of us leaving they went and sold the item we wanted to someone else. But they were complete fools because that person took a picture of the item and the receipt so I have physical proof they lied to me face. I've filed a complaint with the BBB and I have a complaint filed internally. It is a complete violation of the store's own code of ethics policy.
• AC

  Arthur Christian

  Mar 28, 2026
  5.0
  Best experience I have ever had! Hunter is an amazing gentleman with Extrodiary patience and professional knowledge! He deserves a raise!
• TT

  Telephone

  Feb 21, 2026
  5.0
  I had a great shopping experience at Best Buy in Ithaca recently and wanted to share how impressed I was. This store offers a wide selection of electronics, home appliances, and tech products, all in a convenient, well-organized location. The layout of the store is easy to navigate, making it simple to find exactly what you're looking for. Whether it's the latest laptops, smartphones, gaming consoles, or home theater systems, Best Buy has it all. I was particularly impressed with their selection of high-end electronics—everything is neatly displayed, and you can actually get a hands-on feel for the products before buying. The staff were incredibly helpful and knowledgeable, which made my shopping experience even better. I had some questions about a laptop I was considering, and an associate took the time to walk me through the options and features, helping me make an informed decision without any pressure. Their customer service is top-notch as well. When I had an issue with a previous purchase, the team was quick to assist me and made the return process smooth and hassle-free. I was pleasantly surprised at how accommodating they were. They also have great deals and offers throughout the year, and if you’re into tech or gadgets, you’ll definitely want to keep an eye out for their promotions. Plus, their price match guarantee ensures you’re getting the best deal, so it’s hard to go wrong shopping here. Overall, Best Buy Ithaca is a fantastic place for anyone looking for tech products, appliances, or even just some good advice from the friendly staff. It’s my go-to destination for electronics, and I highly recommend it!
• JG

  Justyn Gandy

  Feb 12, 2026
  1.0
  If your are in ithaca, take your money to computer room for your tech problems. These guys cant do anything.