Best Buy

Reviews

• KR

  Katrina Rezunova

  2 days ago
  1.0
  I went to look for a washing machine. It took an hour to do paperwork. Then it was schedule 10 days later for delivery. 7 am -7 pm. I told that will be home after 11am. Call center is horrible, off shore and no one knows anything. Finally agreed to deliver after 11 am. Day of delivery some one called from VA number, will be at 9 am or I have to reschedule. After hours on phone calls I cancelled. Refund was not issued despite I went to the store. Have to call again and again. What a horrible business. Local people have to call offshore and get delivery out off state. Do not recommend. I went to another local store and washing machine with better prices was delivered in 48 hours.
• TT

  Thomas

  6 days ago
  1.0
  I bought ink for my printer at 10 AM this morning after 15 pages it’s out of ink I will never go there again. I called the phone number which is online phone number not the store’s phone number and they said they can’t talk to anybody in the store. Or give me a phone number. I don’t have time to go back-and-forth all day and the lady on line goes once you open that you can’t return it, which is wrong because I only got 15 pages out of.the ink cartridges so you can’t even talk to anybody in the store
• GG

  Genevieve Gallagher

  Nov 16, 2025
  5.0
  My service with Josh Lighthouse at the Huntington Station store was excellent from beginning to end. I purchased a new computer and Josh was so helpful, patient, and knowledgeable.  He explained everything and went above and beyond with the service. A truly excellent employee.
• LH

  Laurie Henn

  Oct 30, 2025
  1.0
  Don't be fooled by the extended warranty. I purchased a 2 year extended warranty for $300.00 earbuds. No where on the sign for extended warranty does it state that it corresponds with the 1 year factory warranty. Less than a month into my purchased second year coverage I was told I was not eligible for service. I requested the general manager call me and supply where this is written. Apparantly, he did not care enough to do so. Thank you for letting me know of your unscruplious business dealings. I used to purchase all of my electronics with warranties from you. But now I know I will get better extended service at Walmart. SAD.
• JR

  J.C. Rios

  Oct 17, 2025
  3.0
  In Bayshore Long Island A dying giant. What in other times was a crowded store with lot of employees and costumers looking around.Now is no more. Mostly empty. I wanted to buy an unlock cell phone for a nefew who lives overseas. Nothing funcy. I choose a perfect phone motorola 5g 2025. When I got an employee to help me he said. That I have to wait for the next employee ( they might work on commission now?) I'm with my brother and sister in law who came from overseas. How long is a reasonable time to wait in an empty store? 10 minutes and I decided to go to the Best Buy in Huntington Long Island.we got there same story empty store. Do they own the place or they rent? Same phone on display an employee was available. But he say " i have the same phone almost 200 $ but is 2024. I bought it 174$. The mi ute my wife found out she said let me check in Amazon sa.e phone came next day for 130$ next step return the unopened phone( otherwise they charge you 40% penalty if the box is open bye.bye Best Buy!

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