Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Hornell, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 37 Main Street.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
182 reviews
5 stars
142
4 stars
13
3 stars
5
2 stars
5
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of staff members, particularly highlighting individuals like Emily, Jen, and Codie for their exceptional service.
Mixed Experiences
While some customers had positive interactions, others reported issues with misinformation, billing problems, and poor service, indicating inconsistency in customer experiences.
Store Environment
Several reviews mentioned a busy atmosphere and long wait times, with some customers feeling neglected or rushed during their visits.
Technical Support
Customers expressed frustration with technical issues and the handling of equipment returns, suggesting a need for better support in these areas.
- RSRonald Sikes5 days ago1.0Not helpful
- CVChanaya VeenSep 3, 20251.0Not gelpful at all.
- CMCharlie McCarty (Charles McCarty)Jun 3, 20225.0Mikey helped me a lot
- BSbradley schuldNov 17, 20201.0Go to a real VERIZON CORPORATE OWNED STORE THESE SECOND RATE SELLERS ARE A JOKE MY GUY DID NOT KNO ANYTHING ABOUT A DROID Z4 PHONE THEY NEVER DECLARE THAT THEY ARE NOT A VERIZON OWNED STORE DONT WASTE YOUR TIME N MONEY AT THESE STORES VERISZON SHOULD NOT ALLOW THEM TO USE THERE NAME ......
Frequently Asked Questions About Verizon
What types of products and services does Verizon at 37 Main Street in Hornell offer?
Verizon at 37 Main Street offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and wireless services including 5G coverage for consumers and businesses.
What are the store hours for Verizon at 37 Main Street in Hornell?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon at Hornell offer in-store pickup for online orders?
Yes, in-store pickup is available at Verizon in Hornell.
Can I schedule an appointment or service visit with Verizon Hornell online?
Yes, you can schedule appointments through their website at https://wirelesszone.com/appointments/.
What brands of devices and accessories are available at Verizon in Hornell?
Verizon in Hornell carries brands such as Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, and many others.
How can I contact Verizon in Hornell for customer service?
You can contact Verizon Hornell by phone at +1 607-324-5888 or by email at wz152@wireless-zone.com.
What are some nearby dining options close to the Verizon store at 37 Main Street?
Nearby restaurants include Friendly's (next door), Super Wok (Chinese cuisine), and Taco Bell (Mexican fast food), great for grabbing a meal before or after your visit.
Are there other mobile phone stores near Verizon in Hornell?
Yes, EZ Repair and another Wireless Zone, Verizon Authorized Retailer, are nearby for mobile phone services and repairs.
What wellness and beauty services are available near the Verizon store in Hornell?
Nearby are Glamour nail salon, Hornell Spa and Nails, and Hornell Massage Group offering beauty and spa services.
Does the Verizon Hornell location offer any protection services for devices?
Yes, Verizon offers Total Mobile Protection, Verizon Protect, and services like Wet Phone Recovery to keep your devices secure.