Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 534 NY-111 in Hauppauge, NY 11788
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
179 reviews
5 stars
133
4 stars
19
3 stars
6
2 stars
4
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and patient, with specific mentions of individuals like Andrew and Will.
Positive Experiences
Numerous reviews highlighted favorable experiences, with customers expressing satisfaction with the service and recommending the store to others.
Technical Assistance
Customers appreciated the staff's ability to resolve technical issues efficiently, such as SIM card problems and phone setups.
Mixed Reviews
While many reviews were positive, some customers reported negative experiences related to billing issues and unprofessional service.
Store Environment
The store was noted for being clean and organized, contributing to a pleasant shopping experience.
- JLJudith Lovell6 days ago5.0I would like to commend Mr. Kwame Prescod at Russell Cellular for his exceptional service. I recently visited his store for an iPhone upgrade, and Mr. Prescod’s professionalism, expertise, and patience were truly outstanding. He is highly knowledgeable and technically skilled, yet he explained everything in a way that was clear and easy for me, as a senior, to understand. His courtesy, attention to detail, and genuine willingness to help made the entire experience seamless. Mr. Prescod is an absolute gem, and Russell Cellular is fortunate to have him.
- MPMarisa PotuzakSep 5, 20255.0Great service. Very helpful. Explained everything
- RHRaquel HervasSep 5, 20255.0My experience was favorable. Zwave answered my questions and helped me out tremendously. Recommend this store to anyone who needs help for Verizon.
- GUGabriella UlloaAug 2, 20251.0Switching companies after being lied to! So much happening behind customers back and nobody tells you what’s actually going on! Worst place !
- JFJennifer FeleppaJul 21, 20255.0This store went above and beyond and righted a lot of wrongs for me. They were patient and caring and really restored my confidence. Robert was super helpful and I would absolutely recommend this location to everyone.
Frequently Asked Questions About Verizon
Where is Verizon by Russell Cellular located in Hauppauge, NY?
Verizon by Russell Cellular is located at 534 Route 111, Hauppauge, NY 11788.
What brands of mobile phones does Russell Cellular sell?
Russell Cellular sells Verizon, Samsung, Google, Apple, Motorola, and LG mobile phones.
What are the store hours for Verizon at 534 Route 111?
The store is open Monday through Saturday from 9 AM to 7 PM, and Sunday from 11 AM to 5 PM.
What payment methods are accepted at Russell Cellular in Hauppauge?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Russell Cellular offer in-store pickup and curbside pickup services?
Yes, they offer both in-store pickup and curbside pickup services.
What types of products can I buy at this Verizon Authorized Retailer?
You can purchase Verizon Wireless service, cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid plans.
Is the Verizon store at Hauppauge wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
What nearby food options are available when visiting the Verizon store on Route 111?
Near the Verizon store, you can find SUBWAY sandwich shop, Wingstop chicken wings restaurant, Hau Po Chinese Kitchen, Panera Bread cafe and bakery, Chipotle Mexican Grill, Wendy's fast food burger restaurant, and Starbucks coffee shop.
Are there any beauty or wellness salons close to Russell Cellular in Hauppauge?
Yes, nearby wellness options include Angelic Aesthetics waxing, Rejuv Aesthetics & Wellness Spa, Waves Salon Hauppauge, European Wax Center, Sport Clips Haircuts, Tailor Made Cuts barber, and Long Island Beauty School.
What other mobile phone stores are near the Verizon at 534 Route 111?
Nearby mobile phone stores include Sprint Sprint, T-Mobile, Victra, TCC, Cellular Sales, and Wireless Zone.
How can customers use nearby transit or business locations to find the Verizon store?
Customers can use nearby well-known spots like SUBWAY or Panera Bread as landmarks to locate the Verizon store on Route 111, making it easier to find the store in the shopping area.