Verizon

4.9
961 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Greece’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
3687 Dewey Ave, Greece, NY
14616, United States

Hours

Reviews

4.9
957 reviews
5 stars
910
4 stars
15
3 stars
7
2 stars
9
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting individuals like Mike, Scott, and O'Neil for their helpfulness and professionalism.

Knowledgeable Staff

Customers frequently noted the staff's knowledge and ability to resolve issues efficiently, with several mentioning specific employees who provided clear explanations and solutions.

Positive Experiences

Numerous reviews reflected positive experiences, with customers expressing gratitude for the assistance they received and recommending the store to others.

Long Wait Times

Some customers mentioned long wait times and understaffing, indicating that service could be slow during busy periods.

Mixed Experiences

While many reviews were positive, a few customers reported negative experiences, including feeling ignored or receiving inadequate help for specific issues.
  • TC
    Timothy S Clark
    5 days ago
    5.0
    Excellent customer service. Friendly and well informed about products.
  • PF
    P F
    Oct 9, 2025
    5.0
    Kaye that work's on Dewey Greece love her customer service very nice young lady.
  • MT
    Marlene Teresa
    Sep 23, 2025
    5.0
    Decided to stop into the store because I was having issues with my phone. I had the opportunity to work with Mike Liberti. He met me at the door with a smile and a handshake. He listen to my issues and he automatically started working on my phone. He was able to solve the issue within 5 mins. I truly appreciate the customer service. Thank you again!
  • JM
    Jay Mills
    Sep 16, 2025
    5.0
    Decided to stop into the store because I had questions about my new phone. I had the opportunity to work with Mike Liberti. I explained the issues I was having. He took his time to listen and show me how to correct the issues I was having. Thank you for the customer service.
  • MW
    Megan Wright
    Sep 9, 2025
    5.0
    Mike Liberti greeted me at the door with professionalism and positivity. He spent about 3 hours with me trying to fix my phone's problem. He explained everything clearly and presented my options clearly. His transparency and knowledge helped me make an informed decision. His positive attitude and determination were instrumental in getting all of my information transferred from my old phone to my new one. Mike made the process very easy on me and I'm so thankful.

Frequently Asked Questions About Verizon

What brands of smartphones can I find at the Verizon store on Dewey Ave?

You can find smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at this Verizon store.

What are the store hours for Verizon at 3687 Dewey Ave?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 10:00 AM to 5:00 PM.