Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Greece’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.9
959 reviews
5 stars
911
4 stars
15
3 stars7
2 stars9
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendly, knowledgeable, and helpful service, with specific mentions of individuals like Scott, Mike, and O'Neil.
Problem Resolution
Several reviews highlighted the staff's ability to effectively resolve issues, such as phone problems and billing inquiries, often going above and beyond to assist customers.
Mixed Experiences
While most feedback was positive, there were a few reports of poor service or unresolved issues, indicating inconsistency in customer experiences.
Staff Recommendations
Customers frequently recommended specific staff members, indicating a strong connection and trust in their service.
- STShawna Vazquez (Courtly Treasures)2 days ago1.0Horrible store and service. They were open later so we came at 5:40 pm. Store closed at 8pm. There was one family in front of us. Employee could not multitask. We were there until 9pm. 3 hours and 20 min . We Asked for one phone and were forced into 2.( at that point I had to go to the bathroom for hours and none of us had eaten) Asked for my discount for being a 20 year plus customer and was told “ I have to call and get a credit” Both phones were set up to mirror mine. Unusable both phones I spent 2 hours the next night on the phone with Verizon tech support to fix . They Still don’t work. My husband is now going to another Verizon store. I Do not recommend this location! If you go eat 1st, use the restroom and maybe bring a book.
- JDJane DoreyDec 26, 20255.0I came in for an upgrade about a two weeks ago. Savenia was amazing. She helped me lower bill while giving me upgrade! She was hilarious and made the whole transaction go so smoothly. She gave me her number if I had any questions, I reached out to her about something on my phone. She answered almost immediately and answered my questions. Ask for savenia!
- TCTimothy S ClarkNov 19, 20255.0Excellent customer service. Friendly and well informed about products.
- PFP FOct 9, 20255.0Kaye that work's on Dewey Greece love her customer service very nice young lady.
- MTMarlene TeresaSep 23, 20255.0Decided to stop into the store because I was having issues with my phone. I had the opportunity to work with Mike Liberti. He met me at the door with a smile and a handshake. He listen to my issues and he automatically started working on my phone. He was able to solve the issue within 5 mins. I truly appreciate the customer service. Thank you again!
Frequently Asked Questions About Verizon
What brands of smartphones can I find at the Verizon store on Dewey Ave?
You can find smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at this Verizon store.
What are the store hours for Verizon at 3687 Dewey Ave?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 10:00 AM to 5:00 PM.
Does the Verizon store at Dewey Ave require appointments?
No, appointments are not required, but you can call to make one if you prefer.
What payment options are accepted at the Verizon store?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Can I pick up my online order in-store or curbside at this Verizon location?
Yes, both in-store and curbside pickup services are available.
What types of services does the Verizon store provide?
They offer wireless plans, prepaid wireless, smart car services like Hum, home phone and internet, mobile hotspots, and Verizon Wireless services.
Where is the Verizon store located and how can I contact them?
The store is located at 3687 Dewey Ave, Greece, NY 14616. You can contact them by phone at +1 585-663-3688 or email CustomerService@cellularsales.com.
What nearby dining options can I visit before or after shopping at Verizon on Dewey Ave?
Nearby options include Dunkin' for coffee and donuts, Dairy Queen for ice cream and fast food, DeLinda's Pizza and Delinda's Pizzeria for pizza, La Esquina Tropical for Caribbean cuisine, Blue Ocean for sushi, Margios Diner, and Little Caesars Pizza.
Are there any convenient services near Verizon on Dewey Ave for quick errands?
Yes, Kwik Fill gas station and convenience store is nearby, as well as Speedy's Cleaners for laundry services and LibertyX Bitcoin ATM for currency exchange.
What other mobile phone stores are located near the Verizon store on Dewey Ave?
Nearby mobile phone stores include other Verizon locations, Cellular Sales, AT&T Store, and Phones, providing various options for mobile devices and services.