Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Greece’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.9
957 reviews
5 stars
910
4 stars
15
3 stars7
2 stars9
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional customer service, highlighting individuals like Mike, Scott, and O'Neil for their helpfulness and professionalism.
Knowledgeable Staff
Customers frequently noted the staff's knowledge and ability to resolve issues efficiently, with several mentioning specific employees who provided clear explanations and solutions.
Positive Experiences
Numerous reviews reflected positive experiences, with customers expressing gratitude for the assistance they received and recommending the store to others.
Long Wait Times
Some customers mentioned long wait times and understaffing, indicating that service could be slow during busy periods.
Mixed Experiences
While many reviews were positive, a few customers reported negative experiences, including feeling ignored or receiving inadequate help for specific issues.
- TCTimothy S Clark5 days ago5.0Excellent customer service. Friendly and well informed about products.
- PFP FOct 9, 20255.0Kaye that work's on Dewey Greece love her customer service very nice young lady.
- MTMarlene TeresaSep 23, 20255.0Decided to stop into the store because I was having issues with my phone. I had the opportunity to work with Mike Liberti. He met me at the door with a smile and a handshake. He listen to my issues and he automatically started working on my phone. He was able to solve the issue within 5 mins. I truly appreciate the customer service. Thank you again!
- JMJay MillsSep 16, 20255.0Decided to stop into the store because I had questions about my new phone. I had the opportunity to work with Mike Liberti. I explained the issues I was having. He took his time to listen and show me how to correct the issues I was having. Thank you for the customer service.
- MWMegan WrightSep 9, 20255.0Mike Liberti greeted me at the door with professionalism and positivity. He spent about 3 hours with me trying to fix my phone's problem. He explained everything clearly and presented my options clearly. His transparency and knowledge helped me make an informed decision. His positive attitude and determination were instrumental in getting all of my information transferred from my old phone to my new one. Mike made the process very easy on me and I'm so thankful.
Frequently Asked Questions About Verizon
What brands of smartphones can I find at the Verizon store on Dewey Ave?
You can find smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at this Verizon store.
What are the store hours for Verizon at 3687 Dewey Ave?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 10:00 AM to 5:00 PM.
Does the Verizon store at Dewey Ave require appointments?
No, appointments are not required, but you can call to make one if you prefer.
What payment options are accepted at the Verizon store?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Can I pick up my online order in-store or curbside at this Verizon location?
Yes, both in-store and curbside pickup services are available.
What types of services does the Verizon store provide?
They offer wireless plans, prepaid wireless, smart car services like Hum, home phone and internet, mobile hotspots, and Verizon Wireless services.
Where is the Verizon store located and how can I contact them?
The store is located at 3687 Dewey Ave, Greece, NY 14616. You can contact them by phone at +1 585-663-3688 or email CustomerService@cellularsales.com.
What nearby dining options can I visit before or after shopping at Verizon on Dewey Ave?
Nearby options include Dunkin' for coffee and donuts, Dairy Queen for ice cream and fast food, DeLinda's Pizza and Delinda's Pizzeria for pizza, La Esquina Tropical for Caribbean cuisine, Blue Ocean for sushi, Margios Diner, and Little Caesars Pizza.
Are there any convenient services near Verizon on Dewey Ave for quick errands?
Yes, Kwik Fill gas station and convenience store is nearby, as well as Speedy's Cleaners for laundry services and LibertyX Bitcoin ATM for currency exchange.
What other mobile phone stores are located near the Verizon store on Dewey Ave?
Nearby mobile phone stores include other Verizon locations, Cellular Sales, AT&T Store, and Phones, providing various options for mobile devices and services.