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Brand Certified

Verizon

4.9
(963 reviews)

Business Details

3687 Dewey Ave, Greece, NY
14616, United States
(585) 663-3688

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Greece’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Greece connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
3687 Dewey Ave, Greece, NY
14616, United States

Hours

Reviews

4.9
963 reviews
5 stars
914
4 stars
15
3 stars
7
2 stars
9
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, knowledge, and professionalism, with specific mentions of individuals like Scott, O'Neil, and Devin.

Long Wait Times

Several reviews highlighted issues with long wait times and understaffing, leading to frustrating experiences for customers.

Mixed Experiences

While many customers had positive interactions, some reported poor service and unresolved issues, indicating inconsistency in customer experiences.

Technical Assistance

Customers appreciated the technical support provided by staff, particularly in resolving phone issues and setting up devices.
  • BS
    Ben Sama
    6 days ago
    5.0
    Pretty good customer service, they helped me transfer the data from my old phone to new phone and fix a number of other issues I was having. Knowledgeable and respectful
  • ST
    Shawna Vazquez (Courtly Treasures)
    Jan 10, 2026
    1.0
    Horrible store and service. They were open later so we came at 5:40 pm. Store closed at 8pm. There was one family in front of us. Employee could not multitask. We were there until 9pm. 3 hours and 20 min . We Asked for one phone and were forced into 2.( at that point I had to go to the bathroom for hours and none of us had eaten) Asked for my discount for being a 20 year plus customer and was told “ I have to call and get a credit” Both phones were set up to mirror mine. Unusable both phones I spent 2 hours the next night on the phone with Verizon tech support to fix . They Still don’t work. My husband is now going to another Verizon store. I Do not recommend this location! If you go eat 1st, use the restroom and maybe bring a book.
  • JD
    Jane Dorey
    Dec 26, 2025
    5.0
    I came in for an upgrade about a two weeks ago. Savenia was amazing. She helped me lower bill while giving me upgrade! She was hilarious and made the whole transaction go so smoothly. She gave me her number if I had any questions, I reached out to her about something on my phone. She answered almost immediately and answered my questions. Ask for savenia!
  • TC
    Timothy S Clark
    Nov 19, 2025
    5.0
    Excellent customer service. Friendly and well informed about products.
  • PF
    P F
    Oct 9, 2025
    5.0
    Kaye that work's on Dewey Greece love her customer service very nice young lady.

Frequently Asked Questions About Verizon

What brands of smartphones can I find at the Verizon store on Dewey Ave?

You can find smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at this Verizon store.

What are the store hours for Verizon at 3687 Dewey Ave?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 10:00 AM to 5:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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