Verizon

4.9
963 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Greece’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
3687 Dewey Ave, Greece, NY
14616, United States

Hours

Reviews

4.9
959 reviews
5 stars
911
4 stars
15
3 stars
7
2 stars
9
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendly, knowledgeable, and helpful service, with specific mentions of individuals like Scott, Mike, and O'Neil.

Problem Resolution

Several reviews highlighted the staff's ability to effectively resolve issues, such as phone problems and billing inquiries, often going above and beyond to assist customers.

Mixed Experiences

While most feedback was positive, there were a few reports of poor service or unresolved issues, indicating inconsistency in customer experiences.

Staff Recommendations

Customers frequently recommended specific staff members, indicating a strong connection and trust in their service.
  • ST
    Shawna Vazquez (Courtly Treasures)
    2 days ago
    1.0
    Horrible store and service. They were open later so we came at 5:40 pm. Store closed at 8pm. There was one family in front of us. Employee could not multitask. We were there until 9pm. 3 hours and 20 min . We Asked for one phone and were forced into 2.( at that point I had to go to the bathroom for hours and none of us had eaten) Asked for my discount for being a 20 year plus customer and was told “ I have to call and get a credit” Both phones were set up to mirror mine. Unusable both phones I spent 2 hours the next night on the phone with Verizon tech support to fix . They Still don’t work. My husband is now going to another Verizon store. I Do not recommend this location! If you go eat 1st, use the restroom and maybe bring a book.
  • JD
    Jane Dorey
    Dec 26, 2025
    5.0
    I came in for an upgrade about a two weeks ago. Savenia was amazing. She helped me lower bill while giving me upgrade! She was hilarious and made the whole transaction go so smoothly. She gave me her number if I had any questions, I reached out to her about something on my phone. She answered almost immediately and answered my questions. Ask for savenia!
  • TC
    Timothy S Clark
    Nov 19, 2025
    5.0
    Excellent customer service. Friendly and well informed about products.
  • PF
    P F
    Oct 9, 2025
    5.0
    Kaye that work's on Dewey Greece love her customer service very nice young lady.
  • MT
    Marlene Teresa
    Sep 23, 2025
    5.0
    Decided to stop into the store because I was having issues with my phone. I had the opportunity to work with Mike Liberti. He met me at the door with a smile and a handshake. He listen to my issues and he automatically started working on my phone. He was able to solve the issue within 5 mins. I truly appreciate the customer service. Thank you again!

Frequently Asked Questions About Verizon

What brands of smartphones can I find at the Verizon store on Dewey Ave?

You can find smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at this Verizon store.

What are the store hours for Verizon at 3687 Dewey Ave?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 10:00 AM to 5:00 PM.