Verizon

4.7
717 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Glenville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
122 Freemans Bridge Rd, Glenville, NY
12302, United States

Hours

Reviews

4.7
710 reviews
5 stars
647
4 stars
11
3 stars
10
2 stars
6
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Jason, for being helpful, knowledgeable, and friendly during their visits.

Mixed Experiences

While some customers had excellent service, others reported negative experiences, particularly with issues related to billing and activation.

Store Operations

Several reviews highlighted frustrations with the store being an authorized retailer rather than a corporate store, leading to complications with service and returns.

Technical Assistance

Customers frequently mentioned receiving effective technical support for phone issues, with staff assisting in resolving problems efficiently.
  • AS
    Adam Stoddard
    Nov 28, 2025
    5.0
    Brandon at Verizon Glenville handled my voicemail problem quickly and efficiently! Great staff!
  • JB
    Joseph Baez-Martinez
    Oct 24, 2025
    1.0
    I had a terrible experience with a tall white male representative he got upset I didnt just allow to pay for the service he recommended and told me I should’ve just asked to charge my phone and continued bad mouthing me under his breath on my way out
  • JT
    Janet Townsend
    Sep 29, 2025
    5.0
    Had a problem with my s24 today. I we t to the Verizon store for help and had a wo perfume experience. My rep, Jason Rodriguez was extremely hpful and pleasant. He didn't make me feel like a dumb "old lady". Thank you, Jason!
  • GE
    Gerri Epting
    Aug 31, 2025
    5.0
    Jason was very help and explained everything. Very polite and comfortable to talk too . Visit the Grenville Verizon for fast service
  • SG
    Sara Lee Gannon
    Aug 18, 2025
    5.0
    This review is for Jason at the Glenville store. I recently came in with my girlfriend who he helped just beyond beyond. I was very dedicated and answered all her issues and helped her set up a new phone. And I also had questions on my phone. And he checked our bill status and to see if that could be taken care of and lowered and he did. He said amazing, amazing person. To work with and recommend him highly to anybody coming in. And also um that Verizon should recognize his dedication to their company. And his ability and just a wonderful person to be around. And I'm glad that we got to meet him and work with him .

Frequently Asked Questions About Verizon

What services does the Verizon store at 122 Freemans Bridge Rd offer?

The Verizon store offers wireless plans, device upgrades for brands like Apple and Samsung, accessories, exclusive promotions, and bill payment options.

What brands of smartphones can I find at this Verizon store?

You can find smartphones from Verizon, Apple, Samsung, Motorola, Google, LG, HTC, and Asus at this store.