Business Details
About
Cell Phone Store
Welcome to R Wireless, your trusted local Verizon store in Glens Falls. We offer a full range of home and mobile solutions, including Verizon Home Internet, discounted streaming bundles, and reliable device protection. Upgrade your Apple iPhone, Google Pixel, or Samsung Galaxy, and explore our selection of phones, tablets, wearables, and accessories. We also provide Business Internet, advanced phone systems, and fleet management to support local businesses. Our team includes bilingual representatives fluent in Spanish, ready to assist you. Visit or call R Wireless for expert support and the latest Verizon promotions!
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.8
166 reviews
5 stars
157
4 stars2
3 stars0
2 stars1
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Ed and Morgan, for their friendly, knowledgeable, and helpful service.
Efficiency
Many reviews highlighted the quick and efficient service provided, with several customers noting fast resolution of issues and smooth transactions.
Professionalism
The professionalism of the staff was frequently mentioned, with customers appreciating their patience and willingness to explain details thoroughly.
Store Environment
The store was described as clean and welcoming, contributing to a positive shopping experience.
Mixed Experiences
While most feedback was positive, a few customers reported long wait times and less satisfactory service from some staff members.
- CKCynthia KorolJan 3, 20261.0Horrible experience, been a customer 23 years with verizon. Was not told about fees that were charged for in store service when upgrading new phone and adding Apple Watches. Went there 6 times to get phone trade in done correctly…not a happy customer and will be looking for another provider.
- ZHZach HarrisDec 20, 20255.0> ⭐⭐⭐⭐⭐ > I had an excellent experience at the Verizon store in Glens Falls, NY. The staff was friendly, knowledgeable, and genuinely took the time to make sure all my questions were answered. They helped me find the best plan for my needs without any pressure and made the entire process quick and stress-free. Customer service like this is hard to find these days, and this team really delivered. Highly recommend this location if you’re looking for great service and professionalism!
- DSDarren SmithDec 13, 20255.0The service here is better than any other store, Ed made it an easy process and looks out for the customer.
- TWTrevor WilliamsDec 6, 20255.0The staff is amazing, I highly recommend them ovee the Queensbury store
- MWMadison WilsonNov 11, 20255.0I don't usually write reviews but I met the most patient and compassionate young lady, Morgan, at my local Verizon recently, who provided truly exceptional service. I had a pretty complex situation involving swapping devices and upgrading multiple phones on my very old family plan, but Morgan handled everything flawlessly. She was incredibly knowledgeable and immediately understood the details of my plan and the options available to my family. Not only did she demonstrate strong problem solving skills by quickly resolving an account error she encountered, but her efficiency ensured that the entire lengthy process was completed accurately and faster than I anticipated. What really stood out was Morgan's fantastic attitude and friendliness. She was welcoming, positive, and had endless patience, taking the time to explain every single detail of the new plan options until I felt completely confident in my choice. She even saved me tons of money on streaming services I was already paying for and introduced me to my newest favorite credit card I will be using daily! My whole family is up to date with the newest devices and best plans and I'm saving money! Morgan is a true professional and a five-star employee. This location is really lucky to have her. Thank you for making a complicated process simple and pleasant and congratulations again on your little bundle of joy to come soon!
Frequently Asked Questions About Verizon
What are the operating hours of Verizon store in Glens Falls?
The Verizon store in Glens Falls is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon store in Glens Falls offer in-store pickup services?
Yes, the Verizon store offers in-store pickup services for your convenience.
What types of devices and services does the Verizon store in Glens Falls offer?
They offer a range of devices including Apple iPhone, Google Pixel, and Samsung Galaxy phones, tablets, wearables, and accessories. Services include Verizon Home Internet, discounted streaming bundles, device protection, Business Internet, advanced phone systems, and fleet management.
Are there bilingual representatives available at Verizon in Glens Falls?
Yes, the store has bilingual representatives fluent in English and Spanish ready to assist customers.
Where is the Verizon store located in Glens Falls?
The store is located at 14 Larose St, Unit B, Glens Falls, NY 12801, United States.
Does Verizon in Glens Falls provide curbside pickup?
Yes, Verizon offers curbside pickup services alongside in-store pickup.
What nearby automotive services can customers find around Verizon at 14 Larose St?
Nearby, customers can find Toyota Glens Falls, Chase Hutchins - Romeo Toyota, Glens Falls Toyota, and Romeo Toyota of Glens Falls, offering car sales and automotive repair services.
What food options are available near the Verizon store in Glens Falls?
Nearby food options include SNOWFOX restaurant and Bento Sushi for dining or takeout.
Are there any nearby wellness or fitness centers near Verizon in Glens Falls?
Yes, Anytime Fitness gym and Jamie's Zen Den yoga studio offering holistic and massage services are located nearby.
How can customers find more information or promotions about Verizon store in Glens Falls?
Customers can visit the website at https://r-wireless.com/, follow their Instagram @rwireless, or check their Facebook page at https://www.facebook.com/RWGlensFallsNY/ for the latest promotions and information.