Verizon

4.8
163 reviews

About

Cell Phone Store
Welcome to R Wireless, your trusted local Verizon store in Glens Falls. We offer a full range of home and mobile solutions, including Verizon Home Internet, discounted streaming bundles, and reliable device protection. Upgrade your Apple iPhone, Google Pixel, or Samsung Galaxy, and explore our selection of phones, tablets, wearables, and accessories. We also provide Business Internet, advanced phone systems, and fleet management to support local businesses. Our team includes bilingual representatives fluent in Spanish, ready to assist you. Visit or call R Wireless for expert support and the latest Verizon promotions!

Details

  • Curbside pickupAvailable

Location

Verizon
14 Larose St, Glens Falls, NY
12801, United States

Hours

Reviews

4.8
162 reviews
5 stars
154
4 stars
2
3 stars
0
2 stars
1
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Ed and Morgan, for their friendliness, knowledge, and helpfulness.

Efficiency

Many reviews highlighted quick service and efficient problem resolution, with several customers noting fast turnaround times for phone upgrades and repairs.

Store Environment

The store was described as clean and welcoming, contributing to a positive shopping experience.

Knowledgeable Staff

Employees were frequently recognized for their expertise and ability to assist with various phone-related issues.

Long Wait Times

Some customers reported long wait times during peak hours, suggesting a need for better scheduling.
  • MW
    Madison Wilson
    Nov 11, 2025
    5.0
    I don't usually write reviews but I met the most patient and compassionate young lady, Morgan, at my local Verizon recently, who provided truly exceptional service. I had a pretty complex situation involving swapping devices and upgrading multiple phones on my very old family plan, but Morgan handled everything flawlessly. She was incredibly knowledgeable and immediately understood the details of my plan and the options available to my family. Not only did she demonstrate strong problem solving skills by quickly resolving an account error she encountered, but her efficiency ensured that the entire lengthy process was completed accurately and faster than I anticipated. What really stood out was Morgan's fantastic attitude and friendliness. She was welcoming, positive, and had endless patience, taking the time to explain every single detail of the new plan options until I felt completely confident in my choice. She even saved me tons of money on streaming services I was already paying for and introduced me to my newest favorite credit card I will be using daily! My whole family is up to date with the newest devices and best plans and I'm saving money! Morgan is a true professional and a five-star employee. This location is really lucky to have her. Thank you for making a complicated process simple and pleasant and congratulations again on your little bundle of joy to come soon!
  • LF
    L F
    Nov 10, 2025
    5.0
    I had an amazing experience with Morgan, she went above and beyond to help me with my new phone. She took the time to explain everything cleary and allowed me to ask a million questions. It's so rare to find someone who's not only knowledgeable but also honest and truly wanting you to be satisfied with your purchase. I can't recommend her enough!
  • CB
    Christina Buckley
    Oct 20, 2025
    5.0
    Everyone here is very nice and helpful. This is the verzion to go to.
  • BD
    Bryan Daus
    Oct 20, 2025
    5.0
    My wife had a phone program issue where she lost her microphone. We stopped in and a nice knowledgeable young man resolved the problem within minutes and he was kind and personable while doing so!
  • SE
    Shannon E
    Oct 13, 2025
    4.0
    Best Verizon around

Frequently Asked Questions About Verizon

What are the operating hours of Verizon store in Glens Falls?

The Verizon store in Glens Falls is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Does Verizon store in Glens Falls offer in-store pickup services?

Yes, the Verizon store offers in-store pickup services for your convenience.