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Verizon

4.8
(169 reviews)

Business Details

14 Larose St, Glens Falls, NY
12801, United States
(518) 409-8933
https://r-wireless.com/

About

Cell Phone Store
Welcome to R Wireless, your local Verizon store in Glens Falls. We offer comprehensive home and mobile solutions, including Verizon Home Internet, streaming service bundles at discounted rates, and device protection. With Verizon welcoming Frontier into its network, Verizon has expanded its fiber and connectivity footprint to bring stronger, more reliable internet options to more communities. You can upgrade your Apple iPhone, Google devices, or Samsung Galaxy, and explore wireless devices like phones, tablets, mobile broadband, wearables, and accessories. We also provide business solutions like Business Internet, mobile and fixed phone systems, and fleet management to help local businesses thrive. Call or visit R Wireless in Glens Falls today for exclusive Verizon services and the latest promotions!

Details

  • Curbside pickupAvailable

Location

Verizon
14 Larose St, Glens Falls, NY
12801, United States

Hours

Reviews

4.8
169 reviews
5 stars
160
4 stars
2
3 stars
0
2 stars
1
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional customer service provided by staff members, particularly Ed and Morgan, highlighting their friendliness, knowledge, and willingness to help.

Efficiency

Several reviews noted the quick and efficient service, with many customers appreciating the fast handling of their requests and issues.

Mixed Experiences

While most feedback was positive, some customers reported long wait times and dissatisfaction with service quality, indicating inconsistency in the customer experience.

Knowledgeable Staff

Customers frequently mentioned the staff's expertise and ability to resolve complex issues, contributing to a positive overall experience.
  • TW
    todd wood
    1 day ago
    5.0
    Phenomenal customer service from Ed, deserves a raise.
  • AM
    A Moon
    Jan 21, 2026
    5.0
    Staff was extremely helpful and efficient in updating my plan and setting me up with a new device!
  • CK
    Cynthia Korol
    Jan 3, 2026
    1.0
    Horrible experience, been a customer 23 years with verizon. Was not told about fees that were charged for in store service when upgrading new phone and adding Apple Watches. Went there 6 times to get phone trade in done correctly…not a happy customer and will be looking for another provider.
  • ZH
    Zach Harris
    Dec 20, 2025
    5.0
    > ⭐⭐⭐⭐⭐ > I had an excellent experience at the Verizon store in Glens Falls, NY. The staff was friendly, knowledgeable, and genuinely took the time to make sure all my questions were answered. They helped me find the best plan for my needs without any pressure and made the entire process quick and stress-free. Customer service like this is hard to find these days, and this team really delivered. Highly recommend this location if you’re looking for great service and professionalism!
  • DS
    Darren Smith
    Dec 13, 2025
    5.0
    The service here is better than any other store, Ed made it an easy process and looks out for the customer.

Frequently Asked Questions About Verizon

What are the operating hours of Verizon store in Glens Falls?

The Verizon store in Glens Falls is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Does Verizon store in Glens Falls offer in-store pickup services?

Yes, the Verizon store offers in-store pickup services for your convenience.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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