Many customers praised the staff for being knowledgeable, patient, and helpful, particularly highlighting Gursharn, Dinesh, and Denise for their exceptional service.
Sales Experience
Several reviews noted positive experiences with sales representatives who provided clear explanations and assistance, although some customers reported issues with misleading information regarding pricing and promotions.
Negative Experiences
A number of customers expressed dissatisfaction with the service, citing issues such as poor communication, billing problems, and feeling misled by staff, particularly mentioning the manager Shawn.
Store Environment
The store was described as friendly and welcoming by many, but some customers reported long wait times and inadequate handling of orders.
RS
Rony Sidhu
Jan 5, 2026
1.0
Worst place in queens county lady who working there her name is Freeda she always gave wrong price and add extra stuff on line
PC
Pierre Constant
Jan 2, 2026
5.0
Gursharnjeet, is the best Verizon associate
VG
Vishu Gulati
Dec 26, 2025
5.0
Gursharn is very knowledgeable and patience throughout the process
MP
Michelot Junior PIERRE
Dec 12, 2025
5.0
5-Star Review for Gursharn
I want to give a huge shout-out to Gursharn for her outstanding customer service. She spent over four hours with me to resolve an issue and made sure everything was working perfectly before I left. Her patience, professionalism, and dedication truly stood out.
I highly recommend this store — thanks to amazing team members like Gursharn who go above and beyond.
Thank you, Gursharn!
LN
Laura Nealon
Dec 4, 2025
5.0
Sales staff was amazing and helpful. I never felt pressured and she even stayed late to help.