Verizon

4.7
655 reviews

About

Cell Phone Store
Verizon Authorized Retailer – Shop smartphones, iPhone, iPad, tablets, Apple Watch and Home Internet.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Onsite servicesAvailable

Location

Verizon
25325 Union Tpke, Glen Oaks, NY
11004, United States

Hours

Reviews

4.7
650 reviews
5 stars
603
4 stars
5
3 stars
4
2 stars
0
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting Gursharn, Dinesh, and Denise.

Sales Practices

Several reviews mentioned issues with transparency in sales, particularly regarding hidden fees and misleading information about promotions.

Order Fulfillment

Customers expressed frustration with order fulfillment issues, including delays and incorrect inventory management.

Mixed Experiences

While some customers had excellent experiences, others reported very negative interactions, particularly with specific staff members like Shawn.

Store Environment

The store was described as welcoming and professional by many, although some customers felt the service was lacking at times.
  • MH
    Mattie Hatch
    Nov 15, 2025
    5.0
    vyas is very knowledgeable. he was very helpful to me
  • AB
    Aura Brown
    Nov 12, 2025
    5.0
    Friendly and helpful they explain everything with patience.
  • JL
    jassa lubana
    Nov 4, 2025
    5.0
    Gursharnjeet have Experience, great helpful, talk nicely nd help .
  • SS
    Sabi Singh
    Nov 2, 2025
    5.0
    Gursharn is fantastic!!!! My bill was very high and the previous representative told me everything was free but I was still getting charged. I came to glen oaks store, and Kaur was very patient and knowledgeable. She took her time to fix my bill, reduced by $45 and even got me a loyalty discount. I’ll definitely come to this store for more business.
  • TS
    Toomay Shellbee
    Oct 24, 2025
    1.0
    The sales rep scammed my dad, who doesn't speak the best English, by adding insurance for his phone when he told the rep he does not want it. This added an extra $60 to the bill, which we just realized after a few months. Either go to another location or keep a close eye on your bill.

Frequently Asked Questions About Verizon

What products can I find at Verizon in Glen Oaks?

You can shop for smartphones, iPhones, iPads, tablets, Apple Watch, and accessories at Verizon in Glen Oaks.

What are the store hours for Verizon in Glen Oaks?

Verizon is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.