Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Glen Cove, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 87 Forest Ave.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.8
352 reviews
5 stars
330
4 stars1
3 stars1
2 stars3
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Harry, Diego, and Mo.
Sales Practices
Some customers reported negative experiences with aggressive sales tactics and deceptive practices, particularly regarding additional charges and promotions.
Problem Resolution
Several reviews mentioned that staff were effective in resolving issues and providing assistance with phone setups and account management.
Store Experience
The overall atmosphere of the store was described as welcoming, with many customers expressing satisfaction with their visits.
Staff Professionalism
While many reviews praised staff professionalism, there were also complaints about certain employees being rude or unhelpful.
- JTJose Arbaiza toledNov 14, 20255.0Diego is the best rep that can help you when it comes to get a new phone.
- AWAddo WessinNov 2, 20255.0Zee please come to them zee was awesome. With my phone
- PGPhil GriesNov 1, 20255.0Zee & Mo was really helpful, they helped me set up my new phone and explained all the new features.
- EAElisa ArtusaOct 19, 20255.0Gill and Sam were very helpful. resolved all my problems and walk me out of the door happy. Thanks and hope to see you soon.
- NHNina HaydockOct 19, 20251.0I visited the Verizon store in Glen Cove, NY for a phone case, screen protector, and help with a settings issue. The employee, Hari Ram, repeatedly pushed a “free” SIM card that he later said cost $40 but would be refunded. After I declined, he tried again—offering to give me the screen protector at no charge if I accepted the SIM card. I declined once more, making clear I only wanted the items I came for. After accessing my Verizon account to fix my connectivity issue, Hari completed the service and I left. Minutes later, I received texts showing I’d been enrolled—without consent—in two separate streaming packages, each set to auto-renew at $10/month, resulting in unauthorized account charges and unauthorized charges added to my Verizon bill. This is clear evidence of deceptive sales practices and unethical conduct, and it directly violates Verizon’s Authorized Retailer Code of Conduct. I have reported this incident to Verizon Corporate and the Account Security Department and request a full investigation into this fraudulent activity. Customers should avoid this location entirely. Verizon is fully responsible for the conduct of its Authorized Retailers, and it’s deeply disturbing that such behavior is occurring under their brand with so little oversight.
Frequently Asked Questions About Verizon
What types of products and services does Verizon at 87 Forest Ave, Glen Cove offer?
Verizon offers smartphones, tablets, wireless devices, tech accessories, Verizon home internet, and connected devices, along with award-winning customer service.
What are the store hours for Verizon in Glen Cove?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Can I pick up my online order in-store at Verizon Glen Cove?
Yes, in-store pickup is available for your convenience.
Does Verizon Glen Cove offer device activation and financing options?
Yes, Verizon provides device activation and device financing services.
Are there any special services offered at Verizon Glen Cove?
They specialize in Verizon Wireless, excellent customer service, and wet phone recovery services.
How can I schedule an appointment at Verizon Glen Cove?
You can schedule an appointment online at https://wirelesszone.com/appointments/.
What brands of mobile devices and accessories are available at Verizon Glen Cove?
Brands include Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and many more.
Where can I find food options near Verizon Glen Cove?
Nearby food options include Vito's Ristorante and Pizzeria, Long Island Bagel Cafe, Forest Avenue Pizza, and Taco Bell, perfect for meals before or after your visit.
Are there any health-related services or facilities near Verizon Glen Cove?
Yes, nearby medical facilities include North Shore Lij Health System, 10 Medical Plaza, and Advanced Urology Centers of New York for your healthcare needs.
What nearby stores can I visit along with Verizon Glen Cove?
Nearby stores include Walgreens pharmacy and King Kullen supermarket, convenient for shopping during your visit.