Verizon

4.7
378 reviews

About

Cell Phone Store
Welcome to R Wireless, your trusted local Verizon store in Garden City. We offer a full range of home and mobile solutions, including Verizon Home Internet, discounted streaming bundles, and reliable device protection. Upgrade your Apple iPhone, Google Pixel, or Samsung Galaxy, and explore our selection of phones, tablets, wearables, and accessories. We also provide Business Internet, advanced phone systems, and fleet management to support local businesses. Our team includes bilingual representatives fluent in Spanish, ready to assist you. Visit or call R Wireless for expert support and the latest Verizon promotions!

Location

Verizon
630 Old Country Rd, Garden City, NY
11530, United States

Hours

Reviews

4.8
353 reviews
5 stars
326
4 stars
6
3 stars
1
2 stars
3
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being attentive, knowledgeable, and genuinely helpful, with specific mentions of employees like Trevor, Brian, and Diana.

Professionalism

Several reviews highlighted the professionalism and patience of staff members, particularly in handling complex issues and providing thorough explanations.

Mixed Experiences

While many customers had positive experiences, some reported negative interactions with certain employees, describing them as rude or unhelpful.

Store Environment

The store atmosphere was generally described as friendly and welcoming, contributing to a positive customer experience.

Sales Transparency

There were complaints about a lack of transparency regarding promotions and pricing, with some customers feeling misled about contract terms.
  • AH
    Ann Heyman
    Nov 14, 2025
    5.0
    This is the first time I walked into a Verizon after coming from Apple for the 5th time and met this lovely woman Diana I shared my frustration with her and within minutes she Identified the problem which Apple was unable to do. She is truly an asset to your company. SHE IS THE BEST
  • CP
    Cina Palumbo
    Oct 1, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ We had an excellent experience thanks to Trevor Peermal at the Verizon Store in Roosevelt Field Mall in Garden City, New York. From the moment we walked in, he was attentive, knowledgeable, and genuinely helpful. He took the time to explain all of our options, answered every question thoroughly, and made sure we felt confident with our decision. His professionalism, patience, and expertise made the whole process smooth and stress-free. It’s rare to come across someone who truly cares about the customer experience, but Trevor Peermal went above and beyond. We highly recommend asking for him if you want outstanding service!
  • JV
    jennifer varrone
    Sep 17, 2025
    5.0
    Trevor was amazing. I had an issue with my iPhone and was given a new one by apple and simultaneously told they can’t activate my eSIM. They sent me to the Verizon store in the mall. Trevor was kind and patient. It took over an hour to get the phone up and running; and I was very grateful he was determined to get the job done despite the numerous technological issues at Verizon headquarters. It was refreshing to see someone who was clearly dedicated to his job and the customer. This store should consider itself very lucky to have an asset like Trevor. His work ethic should be applauded.
  • CU
    Carmine Uvino
    Aug 27, 2025
    5.0
    TREVOR PEERMAL WAS OUTSTANDING. BEST VERIZON ASSOCIATE OF ANY LOCATION EVER. A GENTLEMAN, SO SMART WITH ALL THE INTRICACIES OF THE ANDROID. HE TOOK EVERY ASPECT OF HELPING US TO THE NEXT STEP. TREVOR MADE BUYING ANOTHER ANDROID SUCH A PLEASANT EXPERIENCE. YOU'RE SO FORTUNATE TO HAVE TREVOR AS AN EMPLOYEE! JANET UVINO
  • GA
    Gloria Allen
    Aug 18, 2025
    5.0
    Brian was an amazing help, very helpful and very kind. Met all my needs and above all was so transparent. This is the best experience I have ever had. RECOMMEND EVERYONE COME HERE

Frequently Asked Questions About Verizon

What services does Verizon in Garden City offer?

Verizon in Garden City offers Verizon Home Internet, discounted streaming bundles, device protection, phone upgrades for Apple iPhone, Google Pixel, Samsung Galaxy, as well as phones, tablets, wearables, accessories, business internet, advanced phone systems, and fleet management.

What are the operating hours of the Verizon store at 630 Old Country Rd?

The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.