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Brand Certified

Verizon

4.8
(2818 reviews)

Business Details

(718) 591-3600
https://www.yourwirelessinc.com/locations/

About

Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Fresh Meadows, NY location.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
17701 Union Tpke, Fresh Meadows, NY
11366, United States

Hours

Reviews

4.8
2,818 reviews
5 stars
2,577
4 stars
103
3 stars
26
2 stars
25
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Gabe, Xavier, and Phil.

Efficiency

Many reviews highlighted the quick and efficient service provided during phone upgrades and account setups.

Mixed Experiences

While most feedback was positive, there were notable complaints regarding billing issues and perceived dishonesty about promotions.

Professionalism

The staff was frequently described as professional and attentive, going above and beyond to assist customers.
  • LR
    Leah Rivera
    Feb 18, 2026
    5.0
    I went in to purchase a router the sales team was knowledgeable and courteous. Xzavier had an account set up in 20 minutes. The store is extremely clean which I appreciate a lot!
  • AK
    Albert King
    Feb 14, 2026
    5.0
    Very good professional service helped me understand how to erase my old phone
  • WH
    Wilson Hidalgo
    Feb 11, 2026
    5.0
    Gabe was very professional and very knowledgeable with the phone services and products.
  • DM
    Duane Mclean
    Feb 1, 2026
    5.0
    I’m always welcomed by a friendly face, all of the technicians at this location clearly know what their doing and reassures me that if I ever had any additional issues moving forward to just come back so they can assist. # I love that for me, Lol
  • CH
    Cynthia Hilliard
    Jan 25, 2026
    5.0
    Great customer service. Xavier was very helpful, patience, and knowledgeable. He really made my experience as a customer good. I felt that I made the right choice by switching over to Verizon service. My only problem was with the Verizon app, in my case, I find the login is very sensitive and it didn't recognize my phone number, I couldn't log in because I didn't remember my account number and I would have to wait 5-7 business days to receive it in thre mail. Once I receive my account number, then I will be able to log in to my account with the Verizon app. I think it would be helpful if the process wasn't so long and you could speak to someone over the phone. But, I guess this process is more secure for the customer and the company.

Frequently Asked Questions About Verizon

What services does the Verizon store at 17701 Union Tpke offer?

The store offers smartphones, iPhone, iPad, tablets, Apple Watch, Fios home internet, unlimited wireless plans, monthly discounts, and in-store pickup services.

What are the store hours for Verizon in Fresh Meadows, NY?

The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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