Verizon

4.6
426 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Fredonia’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
10375 Bennett Rd, Fredonia, NY
14063, United States

Hours

Reviews

4.6
425 reviews
5 stars
347
4 stars
29
3 stars
16
2 stars
5
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Ethan, Chris, and Tim.

Efficiency

Customers frequently noted quick and efficient service, with many reporting fast resolutions to their issues.

Product Knowledge

Staff demonstrated strong knowledge about products and services, helping customers make informed decisions.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding follow-up and communication.

Store Environment

The store was described as clean, well-organized, and welcoming, contributing to a pleasant shopping experience.
  • GP
    George Petrella
    Oct 10, 2025
    5.0
    My wife recently brought her elderly aunt to the store to deal with a locked phone. Megan patiently spent 90 minutes solving the issue. I was fortunate to get Megan when I went in shortly afterward to help my daughter get a new phone. Megan was extremely helpful getting the new phone to my daughter in Denver. Ask for Megan if you visit this store.
  • JB
    Joe B
    Sep 9, 2025
    1.0
    My friend bought his phone and lifetime glass from this store. We went back to get the glass replaced. Caleb was friendly and tried to located a replacement glass. All the while trying to upgrade the phone. It's been a month now, no return phone calls and no glass for the phone. I will never use this location when I look to change carriers. Sorry Caleb you give customer service a negative experience.
  • RB
    Robert Bender
    Dec 13, 2021
    5.0
    very professional and knowledgeable
  • JP
    Jessica Payne
    Jul 28, 2021
    1.0
    Ignored me on the way in, cut someone in front of me in the long wait. Only was apologized to when I put the items I wanted to buy back and left.
  • BP
    Buka Payne
    Mar 29, 2021
    5.0
    Went in to trade up Samsung. Chris Gullett made it extremely easy would recommend them to anyone

Frequently Asked Questions About Verizon

Where is the Verizon store located in Fredonia, NY?

The Verizon store is located at 10375 Bennett Rd, Fredonia, NY 14063.

What are the operating hours of the Verizon store on Bennett Rd?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.