Brand Certified
Verizon
4.8(653 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
629 Franklin Ave, Franklin Square, NY
11010, United States
Certified by Verizon • Feb 22, 2026
(516) 561-2221
Certified by Verizon • Feb 22, 2026
https://shop.wirelesszone.com/ny/franklin-square/629-franklin-ave
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Franklin Square, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 629 Franklin Ave.
Details
- Curbside pickupNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.8
653 reviews
5 stars
611
4 stars
13
3 stars2
2 stars1
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of staff members, particularly Jay and Praj, who provided excellent assistance during phone upgrades and troubleshooting.
Mixed Experiences
While some customers had positive experiences, others reported issues with misleading practices, such as unauthorized charges and poor service.
Store Environment
The store was noted for being clean and comfortable, although some customers suggested improvements in product displays and staffing during busy times.
Problem Resolution
Several reviews highlighted quick problem resolution, with staff effectively addressing issues related to phone setups and account management.
- CCCullen CaydenFeb 8, 20265.0Major shoutout to Praj at the Verizon. He helped me transfer over from Atnt and brought my bill down to an extremely cheap price, while giving me and my family all new phones. I'm so amazed with how Praj managed to give me such a great deal and he even gave us bundled accessories while helping us setup our new phones. This is my new phone store and I can't say how thrilled I am with my new Verizon store.
- SEStefan EmmettFeb 5, 20265.0Super happy to recommend Praj and Josh for their wonderful help with my phone issues - they both worked diligently to help fix my issues, and they even ended up getting me a free phone while reducing my bill, and helping giving me amazing advice on how to save and get more from my current phone and cable bill. I loved the experience at the Franklin square Verizon and will definitely only be returning to my new favorite people Josh and Praj.
- AHAngelo HatziangelouFeb 2, 20265.0Very friendly and knowledge staff, clean store, parking up front. Everything was professional, pleasant and friendly.
- MKmalik khawarJan 30, 20265.0Jay is the beat person to work with. Store knows how to take care of their customers.
- TVTiffany Vargas-HuertaJan 26, 20261.0DO NOT GO TO THIS STORE! They may say they’re authorized dealers, but they’re NOT, they’re 3rd party privately owned- non- corporate stores. You will have hidden fees in your bill. They sold me two Apple Watches and neither of them work. These people are scam artist. Go to the Verizon store in Rockville center, DO NOT GO TO these guys in Franklin Square!
Frequently Asked Questions About Verizon
What products and services does Verizon at 629 Franklin Ave offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.
What brands can I find at Verizon in Franklin Square?
You can find brands like Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and many more.
What are the store hours for Verizon at 629 Franklin Ave?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:30 PM.
Does Verizon offer pickup options for orders?
Yes, Verizon offers both in-store pickup and curbside pickup services for customer convenience.
How can I schedule an appointment or service at Verizon Franklin Square?
You can schedule appointments online at https://wirelesszone.com/appointments/.
Is Verizon Franklin Square involved with any social media?
Yes, they have a Facebook page named 'Wireless Zone, Verizon Authorized Retailer' and an Instagram handle @wirelesszone, plus a Twitter handle @WirelessZone.
Which nearby places can I visit after shopping at Verizon Franklin Square?
Nearby places include Starbucks, Dunkin', McDonald's, Brasas Peru restaurant, and CVS Pharmacy for coffee, food, and pharmacy needs.
Are there any nearby ATMs close to Verizon Franklin Square?
Yes, there are Santander Bank ATM, Chase ATM, and a Chase bank branch nearby for convenient banking.
What health services are available near Verizon Franklin Square?
Nearby health services include Professional Physical Therapy, Center for Cosmetic Dentistry, Dr. Robin Hakimi, and Rapid Response Medical Care.
Can I buy accessories and get help with device issues at Verizon Franklin Square?
Yes, Verizon offers accessories like phone cases, chargers, and headphones along with services like device activation, upgrades, financing, and wet phone recovery.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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