Verizon

4.8
592 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Evans Mills, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 26397 Johnson Rd.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Verizon
26397 Johnson Rd, Evans Mills, NY
13637, United States

Hours

Reviews

4.8
589 reviews
5 stars
540
4 stars
15
3 stars
2
2 stars
12
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews praised the staff, especially Nikki, Tyler, and Angelica, for their exceptional customer service, patience, and willingness to help.

Knowledgeable Staff

Customers frequently noted the staff's expertise in resolving technical issues and providing clear explanations about products and services.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences related to unexpected charges and service issues.

Friendly Atmosphere

The store was described as welcoming and friendly, with staff making customers feel comfortable and valued.
  • JR
    Joe Raap
    Dec 6, 2025
    5.0
    Stopped here right before closing on a whim just to see what they had to offer for switching carriers. Angelica was absolutely amazing!! She stayed past closing without hesitation and dealt with all of our questions and concerns professionally. She was super honest and upfront about everything, exactly how we are. We ended up switching carriers because of her. I will definitely come back, as long as she's on shift! Highly recommend!
  • AB
    Ash Bruce
    Nov 17, 2025
    1.0
    Went in because my phone stopped working. I expected to have to get a different phone but they never told me they were changing me to a more expensive plan, they never mentioned the extra 40 dollar charge, and they certainly didnt mention that I wouldn't be able to change my plan without losing the trade in value for my phone. Hopefully they will let me return this phone because it is not worth it. However I live 25 hour drive away and so we shall see...
  • DL
    Denise Lenza
    Oct 15, 2025
    5.0
    Pretty good thanks Nikki
  • KP
    Karen Prue
    Oct 13, 2025
    5.0
    Kellie and Nikki are always great!
  • KM
    Kenrick Martinez
    Sep 27, 2025
    5.0
    Excellent customer service snd interpersonal skills by Ms Angelica who works there. Highly recommend anyone making a transition or trying to update their phone to see her. Guaranteed satisfaction as a customer.

Frequently Asked Questions About Verizon

What products and services does Verizon in Evans Mills offer?

Verizon in Evans Mills offers smartphones, tablets, wireless devices, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.

Where is the Verizon store in Evans Mills located?

It is located at 26397 Johnson Rd, Evans Mills, NY 13637.