Feedback on customer service is mixed; while some customers praised friendly and helpful staff, many reported long wait times and unhelpful interactions.
Product Availability
Customers appreciated the variety of products available, but some experienced issues with stock and order fulfillment.
Installation Issues
Numerous complaints were made regarding installation services, including cancellations and unqualified installers.
Store Environment
The store was noted for being clean and organized, but some customers reported unpleasant odors and a lack of staff presence.
Pricing
While some customers found good deals, others felt prices were high compared to competitors.
CW
Chris Woodruff
Dec 17, 2025
5.0
Best Buy has surprises from time to time. I was at Walmart looking for a specific air fryer and although the app said they had one, it wasnt in stock. I left there and decided to see if Best Buy had it although I had doubts. I looked around and there it was, same model and for $10 bucks less than the Walmart price that was on roll back to begin with. I was overjoyed and told them that they beat the Walmart Price. Woohoo, happy dances all around. Thanks Best Buy!
JK
julie kuhn
Dec 10, 2025
3.0
Doing a doordasg order i was greeted and told where to look for the item but It took me going back to said person to get help after asking twice for assistance
UC
Under Construction
Dec 4, 2025
5.0
Friendly staff help me find what I was looking for and some info on what to do
DB
Doug Banfield
Nov 28, 2025
1.0
Received an email at 10:30 saying our installation had been cancelled due to a “conflict”. Customer service apologized and rescheduled the install for 11/28. Yesterday while having our family thanksgiving meal, I received a phone call from the installer cancelling today’s installation. I will never buy anything from Best Buy again. Don’t use them!!!’
DB
Doug Banfield
Nov 28, 2025
1.0
Horrible service! I purchased a combo oven/microwave 10/31. Installation was scheduled for 11/18 between 10:00 and 1:00. Got up early to make sure everything was ready, but at 10:30 while we were waiting for the install team, I received an em
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy Elmira, with expert advice and Geek Squad support available.
What are the store hours for Best Buy Elmira?
Best Buy Elmira is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does Best Buy Elmira offer same day pickup?
Yes, Best Buy Elmira offers same day pickup for your convenience.
Can I get repairs and service support at this Best Buy?
Yes, Best Buy Elmira provides service and repair support through Geek Squad.
Does the store accept debit cards and checks as payment?
Yes, Best Buy Elmira accepts debit cards and paychecks as payment methods; they do not require cash only.
Does Best Buy Elmira have curbside pickup services?
No, Best Buy Elmira does not offer curbside pickup services.
Are there any nearby places where I can get food before or after visiting Best Buy?
Yes, nearby dining options include Papa John's Pizza, Starbucks coffee shop, Panera Bread cafe and bakery, Pizza Hut Express, and Five Guys burger restaurant, making it convenient to grab a meal or a snack when visiting.
What health services are available near Best Buy Elmira?
Several dermatology clinics like Schweiger Dermatology Group and Southern Tier Dermatology & Aesthetics are nearby, offering health and skin care services if you need an appointment before or after shopping.
Where can I find other electronics or phone stores near Best Buy Elmira?
Geek Squad, located nearby, offers mobile phone services and computer repair, complementing the electronics and appliance offerings at Best Buy Elmira.
Is there a shopping center close to Best Buy Elmira?
Yes, Big Flats Commons shopping center is nearby, giving you additional shopping options around Best Buy Elmira.