Best Buy

4.0
1561 reviews
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About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
950 County Road 64, Elmira, NY
14903, United States

Hours

Reviews

4.0
1,561 reviews
5 stars
772
4 stars
395
3 stars
174
2 stars
70
1 star
150

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, many reported long wait times and unhelpful interactions.

Product Availability

Customers appreciated the variety of products available, but some experienced issues with stock and order fulfillment.

Installation Issues

Numerous complaints were made regarding installation services, including cancellations and unqualified installers.

Store Environment

The store was noted for being clean and organized, but some customers reported unpleasant odors and a lack of staff presence.

Pricing

While some customers found good deals, others felt prices were high compared to competitors.
  • CW
    Chris Woodruff
    Dec 17, 2025
    5.0
    Best Buy has surprises from time to time. I was at Walmart looking for a specific air fryer and although the app said they had one, it wasnt in stock. I left there and decided to see if Best Buy had it although I had doubts. I looked around and there it was, same model and for $10 bucks less than the Walmart price that was on roll back to begin with. I was overjoyed and told them that they beat the Walmart Price. Woohoo, happy dances all around. Thanks Best Buy!
  • JK
    julie kuhn
    Dec 10, 2025
    3.0
    Doing a doordasg order i was greeted and told where to look for the item but It took me going back to said person to get help after asking twice for assistance
  • UC
    Under Construction
    Dec 4, 2025
    5.0
    Friendly staff help me find what I was looking for and some info on what to do
  • DB
    Doug Banfield
    Nov 28, 2025
    1.0
    Received an email at 10:30 saying our installation had been cancelled due to a “conflict”. Customer service apologized and rescheduled the install for 11/28. Yesterday while having our family thanksgiving meal, I received a phone call from the installer cancelling today’s installation. I will never buy anything from Best Buy again. Don’t use them!!!’
  • DB
    Doug Banfield
    Nov 28, 2025
    1.0
    Horrible service! I purchased a combo oven/microwave 10/31. Installation was scheduled for 11/18 between 10:00 and 1:00. Got up early to make sure everything was ready, but at 10:30 while we were waiting for the install team, I received an em

Frequently Asked Questions About Best Buy

What products can I find at Best Buy Elmira?

You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy Elmira, with expert advice and Geek Squad support available.

What are the store hours for Best Buy Elmira?

Best Buy Elmira is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.