Geek Squad

Reviews

• DS

  D Stone

  Mar 2, 2021
  5.0
  Justin was exceptionally nice and helpful, thank you!
• CL

  Carol Leborgne

  Sep 8, 2018
  2.0
  Cracked screen on a cell phone. Spent two hours and I was told that they no longer make that particular model, nor could they replace the screen. When in fact another Best Buy had my exact model in stock at a significant savings as opposed to upgrading to a new model. He also told me if I would go to a screen repair store that the cost would be $150. I later find out that two screen repair shops would be able to replace the screen one was quoted at $89 and the other for $75, however they both did not have the screen in stock but it would either be 2-5 days if I could wait that long. The Geek Squad did spend approx. two hours trying to move data from the old phone to the new phone. Restocking fee is $35. Guess they need a forklift to lift a HEAVY CELL PHONE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I will be returning the new phone. What a joke.
• LU

  Lancene Union

  May 14, 2018
  5.0
  I needed training in Outlook. The technician gave me 1 hour of his time and it was great

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