Verizon

4.9
1167 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, East Islip, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 126 E Main St.

Details

  • Curbside pickupNot available

Location

Verizon
126 E Main St, East Islip, NY
11730, United States

Hours

Reviews

4.9
1,154 reviews
5 stars
1,121
4 stars
11
3 stars
2
2 stars
3
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Joseph and Frank, for their exceptional service, patience, and knowledge.

Expertise

Many reviews highlighted the staff's ability to explain options clearly and provide tailored solutions, making the purchasing process smooth.

Loyalty and Trust

Long-term customers expressed strong loyalty to the store, often returning for years due to positive past experiences.

Problem Resolution

Staff were noted for going above and beyond to resolve issues, including billing problems and device setups.

Overall Experience

The majority of customers reported a positive and stress-free experience, often recommending the store to others.
  • DS
    denise seibert
    2 days ago
    5.0
    My family and I have been going to this Verizon store in east Islip for years. Joe is always so helpful. The latest visit was no exception. You know how crazy it is looking at your Verizon bill and the hours you spend on the phone with customer service. I had issues my phone bill and had no luck with Verizon. I brought it in for Joe to look at, which he told me to do when I updated my phone. He was able to see behind the scenes and saw that I was not getting the discount that I was supposed to get. He called Verizon for me and he was able to fix the error. You don’t just get a phone there, you get help even after the sale. Joe is great and why we will continue to go to this store.
  • BL
    Barbara Loveland
    Nov 15, 2025
    5.0
    Joseph helped my family get our new phones and set them all up. I am not good with electronics and he took the time to explain everything! He explained my bill and was completely transparent about any fees, and was so kind! Joseph will now be our go to for anything Verizon in the future. I don’t mind traveling further (30 minutes away) to get the amazing service he provided us with. I was having trouble adding my fios account information to get an additional discount. I have called the Verizon main number many times, and tried doing it myself multiple times over the past year and could never get it to work… but, guess who was able to fix it! Yes! Joseph did! Joseph wouldn’t give up, and continued to help us get all the perks that would give us the best experience. Go to this store, you won’t be disappointed! Thank you again Joeseph! You are a good egg!
  • BL
    Brad Loveland
    Nov 15, 2025
    5.0
    Came over 30 minutes away because of the great service from this store. Joseph is amazing and I recommend coming to this store. The customer service is exceptional! We got four new phones for my family which was very needed. Joseph made sure that all the phones were working perfectly!
  • LS
    Liam Smith
    Nov 11, 2025
    5.0
    THEY WERE THROWING DISCOUNTS AT ME!! Came in for a phone and to transfer my line, and they hit me with so many discounts I couldn't believe it! Not clickbait!! I'm serious! I traded in my phone, and my boy Shaun hit me with $3 phone protection for 3 years, 2 months no payment on my bill, and HE GOT ME ANOTHWR DISCOUNT BC I HAD VERIZON FOR INTERNET!! So I'm paying less for both phone and Internet now. Unbelievable!! 100/100, great job!
  • NL
    Nicole Levy
    Nov 6, 2025
    5.0
    I came to Verizon East Islip and purchased a new phone from Joseph exceptional service all the way around he walked me through every single product he offered and showed me the new differences on my new purchase of my new iPhone very satisfied my family has been coming to this location for over 10 years and the service has never changed. It has always been amazing. Thank you Joe for my new phone. I love it.

Frequently Asked Questions About Verizon

What services does Verizon in East Islip offer?

Verizon in East Islip offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, bill payments, new lines, upgrades, device activation, device financing, wet phone recovery, and more.

What are the store hours for Verizon at 126 E Main St?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 10:00 AM to 6:00 PM.