Verizon

4.8
411 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Copiague, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 900 Montauk Hwy.

Details

  • Curbside pickupNot available

Location

Verizon
900 Montauk Hwy, Copiague, NY
11726, United States

Hours

Reviews

4.8
391 reviews
5 stars
360
4 stars
11
3 stars
6
2 stars
4
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their exceptional service, highlighting individuals like Mona, JP, and Serge for their patience, knowledge, and helpfulness.

Efficiency

Many reviews noted the quick and smooth process of upgrading or purchasing new phones, with several customers mentioning that they were in and out of the store in under an hour.

Knowledgeable Staff

Reviewers frequently commented on the staff's expertise and ability to explain products and services clearly, making the experience enjoyable and stress-free.

Mixed Experiences

While most feedback was positive, there were a few negative experiences regarding customer service, particularly involving a dismissive manager.

Welcoming Atmosphere

Customers appreciated the friendly and welcoming environment of the store, making them feel comfortable and valued during their visits.
  • BW
    Brian White
    Oct 29, 2025
    5.0
    Dealt with Olia at the Copiague Office. She was wonderful and went above and beyond for us!!
  • YV
    Yasmeen Valerio
    Oct 22, 2025
    5.0
    I had an amazing experience thanks to Diego! He was such a great guy — super friendly, patient, and really made sure I got exactly what I needed. His customer service was outstanding from start to finish. You can tell he truly cares about helping people and takes pride in his work. Highly recommend asking for Diego if you want a smooth and positive experience!
  • DD
    Diane
    Oct 16, 2025
    5.0
    Serge helped me through every step of getting my new phone and smart watch. He was at all times patient, kind, and very helpful. Highly recommend.
  • MF
    Maryanne Fitch
    Oct 15, 2025
    5.0
    A heartfelt thanks to Dean at the Verizon store in copiague for his exceptional service. his patience and knowledgeable assistance made purchasing a new phone and transferring data a breeze! he was not only professional, but also very helpful and I would recommend anyone visiting this location to seek him out!
  • GG
    Greg
    Oct 5, 2025
    5.0
    My phone had a virus that interrupted any action I attempted. Went into my local Verizon shop, was greeted and assisted by Mr. Diego. His experience quickly solved my problem. Very grateful.

Frequently Asked Questions About Verizon

What services does Verizon Wireless Zone in Copiague offer?

Verizon Wireless Zone in Copiague offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, bill payments, new lines, upgrades, device activation, device financing, and more.

What are the store hours for the Verizon Wireless Zone at 900 Montauk Hwy?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 10:00 AM to 5:00 PM.