Business Details
About
VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & Kennels
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
Hours
Reviews
4.5
240 reviews
5 stars
193
4 stars
20
3 stars
6
2 stars3
1 star
18
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Many customers praised the staff for being friendly, professional, and compassionate towards pets.
Veterinary Care
Dr. Mauro and Dr. Muscarello received positive feedback for their knowledge and care, although there were some complaints about misdiagnoses.
Communication Issues
Several reviews highlighted problems with communication, including difficulty in getting timely responses and clarity on pricing.
Pricing Concerns
Customers expressed dissatisfaction with high prices for services and perceived upselling of products and procedures.
Mixed Experiences
While many customers had positive experiences, there were notable negative reviews regarding care for pets, particularly in emergency situations.
- HRHailee RNov 17, 20251.0THE ABSOLUTE WORST!!! Brought a pet there… Had the worst OUTCOME! Thanks to DR MAURO…. Made me feel like I ruined her day by walking in.. Made me feel like treating my pet was a chore… Incredibly RUDE!
- KTKilgore TroutNov 11, 20255.0I have a very reactive Rat/Chi that the staff at Southgate handle wonderfully. The techs and Dr Muro treat him incredibly well despite him being a very difficult at times. I usually only have to wait a few minutes for my appointment but I don't mind because the care is fantastic. A big thank you to the staff and Dr Mauro!
- YGYanet GomezOct 21, 20255.0Drive. Mauro and her staff are just amazing! clean, detailed, professional, knowledgeable.
- HHHitchHikingGhostsOct 13, 20255.0Incredible staff! Knowledgeable doctors! Kind, caring and compassionate!
- LFLowell FormanSep 16, 20251.0I have been going to Southgate for years. My 14 year old staffy who has cancer needs his nails cut . He was there a few months ago to have them cut and Dr Mauro could not get them all done so we left and waited to make another appointment. When i called to make the appointment i was told they wouldn’t cut his nails until he got a rabies shot which expired a few months ago. Now reading a senior dog with cancer SHOULD NOT get a shot because it is not good for his immune system. My dog only goes out in our fenced yard with no chance of getting Rabies. A good caring Veterinarian would have cut my poor dogs nails! Take it for what it is but really check this vet out and $37 which i was told the new price was to cut nails is outrageous!! My wife and i left shocked that this Doctor would let me seriously ill dog leave suffering with his nails still long. I never leave a bad feedback for someone who should care. Sorry for this long post but it’s time for this business owner to think more about these great pets than the money she can charge!!!! Shame on you!!
Frequently Asked Questions About Southgate Animal Hospital
What are the regular operating hours of Southgate Animal Hospital?
Southgate Animal Hospital is open Monday to Saturday, with varying hours: Monday and Tuesday 8am to 8pm, Wednesday and Friday 8am to 6pm, Thursday and Saturday 8am to 3pm. The hospital is closed on Sundays.
Does Southgate Animal Hospital offer any special clinic hours?
Yes, there is a Preventive Care Clinic open on Tuesdays and Saturdays from 9am to 1:30pm.
What types of veterinary services does Southgate Animal Hospital provide?
The hospital offers a wide range of services including advanced care, allergy relief, diabetes treatment, diagnostics, diet and nutrition counseling, disease treatment, flea and tick control, physical examinations, spay and neuter, vaccinations, senior pet wellness, and weight loss programs among others.
Is Southgate Animal Hospital accredited by any professional organizations?
Yes, Southgate Animal Hospital is accredited by the American Animal Hospital Association (AAHA).
How can I contact Southgate Animal Hospital?
You can reach Southgate Animal Hospital by phone at +1 631-789-1234 or +1 631-464-0552.
Where is Southgate Animal Hospital located?
The hospital is located at 1015 Montauk Highway, Copiague, NY 11726, USA.
Does Southgate Animal Hospital have any online presence or website?
Yes, their official website is https://vcahospitals.com/southgate and they also have a Facebook page at https://www.facebook.com/492091384194754.
Are there any nearby places of interest close to Southgate Animal Hospital that customers might find useful?
Nearby places include Salon Di Domani and Venom Lash for beauty services, Caffe Catania and Polish Crumbs Bakery for dining options, and Plus Driving School Inc for education.
Can I visit a nail or beauty salon near Southgate Animal Hospital after my pet's appointment?
Yes, there are several nail and beauty salons nearby including Exquisite Nails, Keyma Nailed It, Bernard Beauty Salon, Elegant Hair Salon II, Nails by Eddi Kay, and Orchid Nails & Spa.
Are there any food and drink options close to Southgate Animal Hospital for a quick bite?
Yes, customers can visit nearby spots such as Subway, Grilled Cheese Society, Hispano American Restaurant, 3 Brothers Vegan Cafe, Dunkin' / Baskin-Robbins, El Paso Taco, and Carvel Ice Cream for a variety of meal choices.