Southgate Animal Hospital

4.6
312 reviews

Business Details

1015 Montauk Highway, Copiague, NY
11726, United States
(631) 464-0552
https://vcahospitals.com/southgate

About

VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & KennelsVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

Southgate Animal Hospital
1015 Montauk Highway, Copiague, NY
11726, United States

Hours

Reviews

4.6
312 reviews
5 stars
199
4 stars
20
3 stars
6
2 stars
3
1 star
18

What are people saying?

AI-generated from recent customer reviews

Veterinary Care

Dr. Mauro and her staff are praised for their compassionate and knowledgeable care, with many customers expressing satisfaction with the treatment their pets received.

Customer Service

While many reviews highlight friendly and accommodating staff, there are notable complaints about rudeness and poor communication from some staff members.

Pricing Concerns

Several customers expressed dissatisfaction with the pricing of services, feeling that they were charged excessively for treatments and procedures.

Mixed Experiences

Feedback indicates a divide in customer experiences, with some praising the clinic highly while others report negative encounters, particularly regarding misdiagnoses and perceived lack of care.
  • KC
    Kristin Carney
    Jan 3, 2026
    5.0
    Doctor Mauro is so sweet with my pets!! Our cat is high maintenance and she is always right there to help us figure things out. Super down to earth and explains everything everytime. Highly recommend her
  • HR
    Hailee R
    Nov 17, 2025
    1.0
    THE ABSOLUTE WORST!!! Brought a pet there… Had the worst OUTCOME! Thanks to DR MAURO…. Made me feel like I ruined her day by walking in.. Made me feel like treating my pet was a chore… Incredibly RUDE!
  • KT
    Kilgore Trout
    Nov 11, 2025
    5.0
    I have a very reactive Rat/Chi that the staff at Southgate handle wonderfully. The techs and Dr Muro treat him incredibly well despite him being a very difficult at times. I usually only have to wait a few minutes for my appointment but I don't mind because the care is fantastic. A big thank you to the staff and Dr Mauro!
  • YG
    Yanet Gomez
    Oct 21, 2025
    5.0
    Drive. Mauro and her staff are just amazing! clean, detailed, professional, knowledgeable.
  • HH
    HitchHikingGhosts
    Oct 13, 2025
    5.0
    Incredible staff! Knowledgeable doctors! Kind, caring and compassionate!

Frequently Asked Questions About Southgate Animal Hospital

What are the regular operating hours of Southgate Animal Hospital?

Southgate Animal Hospital is open Monday to Saturday, with varying hours: Monday and Tuesday 8am to 8pm, Wednesday and Friday 8am to 6pm, Thursday and Saturday 8am to 3pm. The hospital is closed on Sundays.

Does Southgate Animal Hospital offer any special clinic hours?

Yes, there is a Preventive Care Clinic open on Tuesdays and Saturdays from 9am to 1:30pm.

Brand Certified Facts from Southgate Animal Hospital

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