Verizon

4.6
249 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Commack’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
2002 Jericho Tpke, Commack, NY
11725, United States

Hours

Reviews

4.5
247 reviews
5 stars
215
4 stars
4
3 stars
0
2 stars
4
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist with their needs.

Sales Experience

Several reviews highlighted positive experiences during the purchasing process, with staff providing valuable information and ensuring customers received the best deals.

Mixed Reviews

While many customers had excellent experiences, some reported issues with service quality and billing errors, indicating inconsistency in customer satisfaction.

Staff Recognition

Specific employees, such as Justin, Dominick, and John, received multiple commendations for their exceptional service and professionalism.
  • SH
    Sidney Hochman
    Dec 7, 2025
    5.0
    More often than not people email to complain, this is not that kind of email. It is to compliment two of your staff from the Commack store in Mayfair Plaza in particular John and Jose. We had some serious family issues and they were both sensitive, caring, wonderful, and extremely efficient in resolving my problem. I can’t thank them enough.
  • VG
    val giron
    Nov 26, 2025
    5.0
    The customer service at this establishment was truly top-tier, with the management team and staff going above and beyond to make my experience exceptional. I came from T-Mobile, and I have to say what an upgrade! Jose . helped me throughout the process and was outstanding, making sure I received the best deals and the highest quality service while being extremely patient and helpful during my phone data transfer. I will 100% be returning and recommending this location to others and hope to work with Jose again.
  • PA
    Philip Abatantuno
    Nov 17, 2025
    5.0
    Dominick was extremely helpful and knowledgeable. He answered all the questions I had and was able to save me 50$ a month when I switched over from another carrier. He displayed what I’d call textbook professionalism and will happily send anybody In search of phone services in the future. Thanks!
  • EC
    Eddie Cane
    Nov 3, 2025
    5.0
    Braxton was was very helpful. Excellent service
  • JM
    Jon Mass
    Sep 27, 2025
    5.0
    Stopped in on a Saturday afternoon for some help and James was incredible! Friendly, helpful, and an absolute pleasure to be helped by him. He definitely knows how to treat customers with respect and make a pleasant experience happen

Frequently Asked Questions About Verizon

Where is the Verizon store located?

The Verizon store is located at 2002 Jericho Tpke, Ste 39, Commack, NY 11725.

What are the store hours for the Verizon location at 2002 Jericho Tpke?

The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.