Business Details
About
Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our College Point, NY location.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
671 reviews
5 stars
633
4 stars
19
3 stars1
2 stars3
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, patient, and knowledgeable, with many highlighting specific representatives like Binny, Nayeli, and Muhammad for their exceptional service.
Efficiency
Many reviews noted the quick and efficient service provided, with customers appreciating the smooth processes for setting up new accounts and transferring information.
Knowledgeable Staff
The staff was frequently described as well-informed about Verizon's services and promotions, helping customers make informed decisions.
Problem Resolution
Several customers mentioned the staff's ability to effectively resolve issues and provide solutions, enhancing their overall experience.
Store Environment
The store was noted for being clean and well-organized, contributing to a pleasant shopping experience.
- KDKrystal DewerNov 3, 20255.0Great device, very knowledgeable
- JDJalen DiazOct 31, 20255.0Great service
- GTGrace TabakmanOct 29, 20255.0Excellent service. MOHAMMAD was great. I would recommend. There was pressure on the sale. Thanks
- PCPatrick CrowleyOct 23, 20255.0Nayeli Alvarez was very patient with a senior citizen. She answered all my questions and guided me to the best choices. She spent time with me to assure a positive shopping experience.
- RPRobin PaganOct 21, 20255.0I have been to this store many times before. But this last time was absolutely exceptional. Binny, I hope I am spelling his name correctly, was awesome. Explained each step to me as we transferred my information to the new phone. Any question I asked, as silly as it may be, he responded and made me feel confident that he knew exactly what he was doing and explained it all, step by step. If he is not a supervisor yet, you should definitely make him one! I want to thank him again for everything he did to reassure me that everything was going to be all right.
Frequently Asked Questions About Verizon
What services does the Verizon store in College Point, NY offer?
This Verizon store offers smartphones, iPhone, iPad, tablets, Apple Watch, Fios internet services, unlimited wireless plans, monthly discounts, and more.
Does the Verizon store in College Point provide in-store pickup?
Yes, the store offers in-store pickup service for purchases.
What are the business hours of the Verizon store in College Point?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What forms of payment are accepted at the Verizon store in College Point?
The store accepts American Express, Cash, Discover, MasterCard, and Visa.
Does the Verizon store have wheelchair accessible entrances?
Yes, the store has wheelchair accessible entrances.
Does the Verizon store in College Point offer repair services?
Yes, the store provides service and repair for devices.
Is the Verizon store in College Point open for in-store shopping without appointments?
Yes, the store welcomes in-store customers without requiring appointments.
Are there any nearby dining options to visit before or after shopping at Verizon?
Yes, nearby dining options include La Roja de Todos Restaurant & Bakery, El Gallo Negro (Mexican food truck), Five Guys burger restaurant, Angelo’s Pizzeria & Restaurant, and Baskin-Robbins ice cream shop.
What nearby services can help with urgent care or health needs when visiting the Verizon store?
Nearby urgent care options include Optum Urgent Care and ProHEALTH Urgent Care of College Point.
Are there any nearby financial services or ATMs for customer convenience?
Yes, Chase Mortgage, Chase ATM, The First National Bank of Long Island ATM, and H&R Block are nearby for financial services and ATM access.