Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Clifton Park for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.3
334 reviews
5 stars
132
4 stars
51
3 stars
28
2 stars
29
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude service, particularly from management, leading to frustration and dissatisfaction.
Staff Knowledge
There were mixed reviews on staff knowledge, with some customers praising helpful employees while others noted a lack of product knowledge and assistance.
Long Wait Times
Customers frequently experienced long wait times, both for service and for resolution of issues, contributing to a negative experience.
Sales Practices
Several reviews highlighted deceptive sales tactics and hidden fees, leading to feelings of being misled or scammed.
Positive Experiences
Despite the negative feedback, some customers had positive experiences with specific employees who provided excellent service and support.
- JJJGSep 24, 20251.0Verizon is the DMV of communications be prepared for long waits for poor customer service .
- DDD DeemSep 20, 20251.0Matthew's customer service at this location cause me and my wife to leave Verizon after being customers for over a decade. Verizon do better. 5 people standing around not helping customers, Matthew was annoyed to help us.
- RRRyanSep 6, 20251.0Look carefully at their quotes when upgrading! Extremely rude and sneaky service. Went in to upgrade my phone. The place was not busy, so there shouldn’t have been any rush. First, they tried adding $20/month insurance to my upgrade quote. They made no mention of adding that ( I don’t have it on my current line) and were inpatient as I was looking over the quote trying to figure out why the math wasn’t adding up. Got the insurance removed, and proceeded with the transaction. A $40 activation fee and a $30 setup fee (noted as phone setup, and data transfer) were charged in store. Once I paid, the woman said just hold them up next to each other when you get home and bring the old phone back within X days and that we were done. I asked if they were going to be setting it up, and they reiterated the process. I asked what the setup fee was for then if I was going to set it up at home. She confirmed it was a service fee for setting up the phone - and only then offered to do the setup if I wanted. I said I was fine doing it by myself, but in that case I shouldn’t have been charged the fee and asked if that was going to be returned. The girl got defensive and reiterated that I could do it myself, or they could do it since I asked. She said I had to call Verizon if I wanted to pushback on the charge for the service they didn’t render and walked away into the employee room. I couldn’t call Verizon from the store since they deactivated my old phone and didn’t activate the new one. Now waiting on Verizon’s investigation to get my money back.
- PLPatricia LavinAug 22, 20255.0Friendly, knowledgeable staff.
- MKmk khanJul 10, 20251.0This store has bad customer support. They behave like independent store. Nor recommend
Frequently Asked Questions About Verizon
What products does the Verizon store in Clifton Park offer?
The store offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, plus business cell phones, mobile hotspots, tablets, and laptops.
What are the Verizon Clifton Park store hours?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Can I schedule an appointment to visit the Verizon store in Clifton Park?
Yes, you can schedule an in-store appointment online via their website for a convenient visit.
What pickup and delivery options does Verizon Clifton Park provide?
They offer in-store pickup, curbside pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Does the Verizon store accept mobile NFC payments or debit cards?
Yes, Verizon Clifton Park accepts mobile NFC payments, debit cards, and checks. Cash-only payment is not required.
Is there free Wi-Fi available at the Verizon Clifton Park store?
Yes, the store offers free Wi-Fi for its customers.
How can visiting The Shops At Village Plaza benefit customers of Verizon Clifton Park?
After your visit to Verizon, you can enjoy shopping or dining at The Shops At Village Plaza nearby, making it a convenient spot for additional errands or leisure.
Are there dining options near Verizon Clifton Park?
Yes, nearby restaurants include TGI Fridays, Moe's Southwest Grill, Jersey Mike's Subs, and West End Bagels, perfect for a meal before or after your Verizon visit.
Can I combine visiting Verizon Clifton Park with a visit to local health and wellness centers?
Absolutely, the European Wax Center, The Joint Chiropractic, and Elements Massage spa are nearby, ideal for self-care alongside your Verizon trip.
What is the address and contact number for Verizon in Clifton Park?
The Verizon store is located at 3 Southside Dr, Clifton Park, NY 12065. You can reach them at +1 800-880-1077.