Animal Health Center

4.5
251 reviews

About

VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & Kennels
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

Animal Health Center
1656 Route 9, Clifton Park, NY
12065, United States

Hours

Reviews

4.5
251 reviews
5 stars
193
4 stars
26
3 stars
10
2 stars
3
1 star
19

What are people saying?

AI-generated from recent customer reviews

Urgency Issues

Several customers expressed frustration with the lack of urgency in handling time-sensitive matters regarding their pets' health.

Compassionate Care

Many reviews highlighted the compassionate and caring nature of the staff and veterinarians, especially during difficult times.

High Costs

Numerous customers noted that the services are expensive, with some feeling that unnecessary tests and treatments were pushed on them.

Mixed Staff Experiences

While many praised the staff's friendliness and professionalism, some reviews mentioned negative experiences with specific staff members.

Overall Satisfaction

Despite some criticisms, many customers expressed overall satisfaction with the quality of care and attention their pets received.
  • KN
    Kevin Norsek
    Nov 12, 2025
    1.0
    Rude receptionists are unacceptable I’ll be changing vets ASAP
  • RC
    ruth candice
    Oct 14, 2025
    1.0
    These people really drag their feet in time sensitive matters. My 13-year-old dog has raised liver enzymes and has for about a month. We’ve tried and medication for treating an infection not liver raise enzymes. Now the doctors finally suggested liver medicine but has yet to prescribe it. I’ve been told that they would call me back yesterday and still have not received A call. I called them again today at 4:30 and was told again that they would remind the doctor. It is going on five and they close at seven. These people do not care and do not move with any sense of urgency.
  • LH
    Luis Hernandez
    Jul 25, 2025
    1.0
    DO NOT TAKE YOUR PET HERE. Took my cat here when she was starting to decline and they not only misdiagnosed her and had me give her antibiotics for UTI, but the second visit I paid $600 for bloodwork that was unnecessary because she was too far gone. Just like another review on here, I took her to the emergency vet in Latham and they gave me the bad news that she had tumor in her bladder and it would be cruel to not euthanize her. It's been 2+ weeks and they have yet to call me back about the bloodwork results. These inadequate "vets" wanted to send me to a radiologist to get better ultrasounds done because they have one and they supposedly couldn't see anything but they recommended that I go and pay another $600 to get the bad news. I actively avoid chain establishments because they're money hungry, and this "vet" is another reason why.
  • KG
    Kathleen Gill
    Jun 24, 2025
    1.0
    Not impressed. This animal hospital is one of the highest priced hospital within 50 miles. Will not be going back!
  • KV
    K Vilardi
    Jun 11, 2025
    4.0
    Friendly staff. Helpful and care to animals. Expensive and ridged about certain things.

Frequently Asked Questions About Animal Health Center

What are the regular business hours of Animal Health Center?

Animal Health Center is open Monday to Thursday from 7:30 AM to 7:00 PM, Friday and Saturday from 7:30 AM to 5:00 PM, and closed on Sundays.

Does Animal Health Center offer any special clinics?

Yes, Animal Health Center offers Preventive Care Clinics every Tuesday and Thursday from 12 PM to 4 PM.