Several customers expressed frustration with the lack of urgency in handling time-sensitive matters regarding their pets' health.
Compassionate Care
Many reviews highlighted the compassionate and caring nature of the staff and veterinarians, especially during difficult times.
High Costs
Numerous customers noted that the services are expensive, with some feeling that unnecessary tests and treatments were pushed on them.
Mixed Staff Experiences
While many praised the staff's friendliness and professionalism, some reviews mentioned negative experiences with specific staff members.
Overall Satisfaction
Despite some criticisms, many customers expressed overall satisfaction with the quality of care and attention their pets received.
KN
Kevin Norsek
Nov 12, 2025
1.0
Rude receptionists are unacceptable I’ll be changing vets ASAP
RC
ruth candice
Oct 14, 2025
1.0
These people really drag their feet in time sensitive matters. My 13-year-old dog has raised liver enzymes and has for about a month. We’ve tried and medication for treating an infection not liver raise enzymes. Now the doctors finally suggested liver medicine but has yet to prescribe it. I’ve been told that they would call me back yesterday and still have not received A call. I called them again today at 4:30 and was told again that they would remind the doctor. It is going on five and they close at seven. These people do not care and do not move with any sense of urgency.
LH
Luis Hernandez
Jul 25, 2025
1.0
DO NOT TAKE YOUR PET HERE. Took my cat here when she was starting to decline and they not only misdiagnosed her and had me give her antibiotics for UTI, but the second visit I paid $600 for bloodwork that was unnecessary because she was too far gone. Just like another review on here, I took her to the emergency vet in Latham and they gave me the bad news that she had tumor in her bladder and it would be cruel to not euthanize her. It's been 2+ weeks and they have yet to call me back about the bloodwork results. These inadequate "vets" wanted to send me to a radiologist to get better ultrasounds done because they have one and they supposedly couldn't see anything but they recommended that I go and pay another $600 to get the bad news. I actively avoid chain establishments because they're money hungry, and this "vet" is another reason why.
KG
Kathleen Gill
Jun 24, 2025
1.0
Not impressed. This animal hospital is one of the highest priced hospital within 50 miles. Will not be going back!
KV
K Vilardi
Jun 11, 2025
4.0
Friendly staff. Helpful and care to animals. Expensive and ridged about certain things.
Frequently Asked Questions About Animal Health Center
What are the regular business hours of Animal Health Center?
Animal Health Center is open Monday to Thursday from 7:30 AM to 7:00 PM, Friday and Saturday from 7:30 AM to 5:00 PM, and closed on Sundays.
Does Animal Health Center offer any special clinics?
Yes, Animal Health Center offers Preventive Care Clinics every Tuesday and Thursday from 12 PM to 4 PM.
What types of veterinary services are available at Animal Health Center?
They provide services including preventive care, diagnostics, surgery, vaccinations, allergy relief, diabetes treatment, flea and tick control, pet wellness exams, and weight loss programs among others.
Is Animal Health Center accredited by any professional association?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
What safety protocols are in place at Animal Health Center?
The hospital follows health and safety protocols based on healthcare best practices as well as state and local guidance and regulations to ensure the safety of pets and their owners.
Where is Animal Health Center located?
It is located at 1656 Route 9, Clifton Park, NY 12065, United States.
How can I contact Animal Health Center?
You can reach them by phone at +1 518-371-3606 or +1 518-836-5832.
Are there any nearby automotive services close to Animal Health Center?
Yes, Tony Mangino Mitsubishi and Jiffy Lube are nearby automotive services. Customers visiting Animal Health Center can conveniently access car maintenance and repair services at these locations.
What entertainment options are near Animal Health Center?
Nearby entertainment includes Clifton Park Bowl, offering bowling and laser tag, and City Sports Grille, a sports bar with a bowling alley. Visitors can enjoy recreational activities before or after their visit.
Are there any nearby beauty and spa services close to Animal Health Center?
Yes, Panache Hair Salon and Clifton Park Skin Care are nearby beauty and spa services where customers can relax and rejuvenate.