Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Cicero for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
219 reviews
5 stars
121
4 stars
32
3 stars
17
2 stars
12
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; some customers praised staff for being helpful and knowledgeable, while others reported unprofessional behavior and lack of assistance.
Sales Experience
Several reviews highlighted issues with upselling and staff being more focused on commissions than customer needs.
Staff Knowledge
While some employees were noted for their expertise, others were criticized for lack of knowledge and poor problem-solving skills.
Store Environment
The store is generally described as clean and spacious, but wait times can be long, especially during busy periods.
Overall Satisfaction
Customer experiences vary widely, with some expressing loyalty and satisfaction, while others are frustrated and considering switching providers.
- NSNick SchwalmOct 21, 20254.0Fast and friendly
- JWJordan W.Oct 18, 20255.0Paul is great! Helps you understand your costs, options, and is quite comedic while it takes time to play musical devices. Aaron is nice to work with, too!
- KMKelsey ManciniSep 19, 20251.0Going to preface this by saying my husband worked in a Verizon corporate store for 8 years and managed it for most of that so I know that the way they do things here is not kosher. We were "greeted" by someone who didn't even introduce himself and wrote our name down on a sheet of scrap paper rather than enter it into the queue which is what they're supposed to do but he didn't he didn't want to have his queue wait times to show that they were long. Half an hour later we finally get a message that we're next in the queue which means he finally put us in only as it was actually our turn. The rep came out and did not introduce himself and name tag was backwards so I still couldn't tell you his name. Didn't send us anything to authorize access to our account which is concerning. We asked for a plan comparison if we were to change it and he said he would go print it out. Ten minutes later he comes back with a sticky note that just has a bunch of random numbers scrawled on it and says "it's not worth it." Well that's not really his call but I wouldn't know if it's worth it because he gave us no numbers. We ended up leaving because he was not trustworthy and we did not want him doing anything to our account so we'll take our two phone and two watch upgrades elsewhere.
- TCTobias Gusefski (Neon Purple Chimera)Aug 30, 20255.0My Samsung Phone wouldn't turn on, wouldn't charge, nothing. I went to another Verizon Store, Best Buy, they didn't help. I came here, and Omar helped me. It turns out, it was a software issue. I thought my phone was bricked! But he fixed it! Highly recommend.
- ECErin CarrJul 9, 20255.0Kevin worked absolute magic to get my brothers number transferred from a phone he had lost. He was so patient with questions and gave us great options for a cost effective way to get a phone set up for my brother again. Thank you so much!!!
Frequently Asked Questions About Verizon
What products and brands does the Verizon store in Cicero offer?
The Verizon store in Cicero offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23, along with products from Apple, Samsung, Motorola, Google, Kyocera, and TCL. They also provide FIOS, business cell phones, tablets, and laptops.
What are the store hours for Verizon in Cicero?
Verizon Cicero is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Can I schedule an appointment or order online for the Verizon store in Cicero?
Yes, you can schedule an in-store appointment or place online orders through their website. Online orders can be picked up in store, shipped with free 2-day delivery, or delivered same day where available.
What payment methods are accepted at Verizon Cicero?
Verizon Cicero accepts payment by check, debit card, and mobile NFC payments. They do not require cash-only transactions.
Does the Verizon Cicero store provide repair services?
No, Verizon Cicero does not offer service repair at this location.
Are there express pickup options available for online orders at Verizon Cicero?
Yes, Verizon Cicero offers express lockers as one of the options for online order pickup, along with in-store pickup, free 2-day shipping, and same-day delivery where available.
What nearby places of interest can I visit before or after shopping at Verizon Cicero?
Nearby, you can visit Buffalo Wild Wings for a meal or sweetFrog for frozen yogurt. These are great options to enjoy before or after your visit to Verizon.
Are there any real estate services close to Verizon Cicero?
Yes, multiple real estate agents and agencies such as MariRae Dopke at HUNT Real Estate ERA, Caylea Andrade Real Estate Professional, and Eric Cartier at Hunt Real Estate ERA are close by if you are interested in property services after visiting Verizon.
Where can I get a haircut nearby when I visit Verizon Cicero?
Sport Clips Haircuts of Cicero - Brewerton Road is located nearby, offering haircuts and beauty services, which you might find convenient before or after your Verizon visit.
How can the nearby Game Stop store be useful to customers visiting Verizon Cicero?
Game Stop near Verizon Cicero offers a variety of video games and electronics, so customers can enjoy shopping for entertainment products along with their mobile needs.