Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Chappaqua, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 480 Bedford Rd.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.8
365 reviews
5 stars
350
4 stars0
3 stars1
2 stars2
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being knowledgeable, patient, and helpful, particularly highlighting Nick, Lee, and Greg.
Product Knowledge
Staff demonstrated a strong understanding of products and services, providing detailed explanations and recommendations.
Efficiency
Many reviews noted quick and seamless service during phone upgrades and problem resolutions.
Positive Experiences
The majority of customers reported great experiences, often recommending the store and specific employees to others.
Store Environment
The store was described as clean and well-stocked, contributing to a pleasant shopping experience.
- WMWestchester “WestchesterMom” MomNov 13, 20252.0The store is not well stocked, has been waiting more than a week for iPhone 17. The staff is ok, some better than others. I would definitely recommend trying another store.
- MOMike ObzudOct 29, 20255.0As always the staff is excellent. Worked with Nick today and he cleaned up a mess with my iPhone. This is I always come to this location for help and devices
- AMAnna MOct 21, 20255.0Came in today to get a new phone and figure out the Verizon service issues. Nick was awesome, helpful and patient. He was knowledgeable about the various options and I ended up with a great deal. Thank you Nick!
- GJGerrick JohnsonOct 21, 20255.0Very easy and helpful experience getting an additional phone for work. Nick alerted me to some great deals to take advantage of. Highly satisfied.
- BGBruce GoldbergOct 16, 20255.0Matt was a great help in choosing the Samsung Z flip phone. Very knowledgeable. Of course, Nick, the store manager has infinite knowledge and assisted with the setup. HIGHLY recommended store!
Frequently Asked Questions About Verizon
What products and services does Wireless Zone, Verizon Authorized Retailer in Chappaqua offer?
They offer the latest Verizon devices, including smartphones, tablets, Verizon home internet, tech accessories, and connected devices, along with award-winning customer service.
What are the store hours for Verizon at 480 Bedford Rd, Chappaqua?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Can I pick up my order in-store at Wireless Zone in Chappaqua?
Yes, the store offers in-store pickup along with curbside pickup and in-store shopping services.
How can I schedule an appointment or manage my Verizon account for services at this location?
You can schedule appointments and manage your account using the My Verizon app or through the online appointment page at https://wirelesszone.com/appointments/.
Which major brands does Wireless Zone in Chappaqua carry?
They carry a wide range of brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and more.
Does Wireless Zone provide services for both consumers and businesses?
Yes, they offer wireless devices, Verizon network coverage including 5G service, and business accounts services for both consumers and businesses.
What nearby places can I visit before or after shopping at Wireless Zone in Chappaqua?
Nearby you can visit Starbucks for coffee, sweetgreen for healthy meals, and Bia American Kitchen for American cuisine, all great options to complement your visit.
Are there any nearby banks where I can manage financial transactions conveniently while visiting Wireless Zone?
Yes, Chase Bank is located nearby, providing a convenient option for financial services during your visit.
Is there convenient transit or parking near Wireless Zone at 480 Bedford Rd in Chappaqua to help customers reach the store?
While specific transit stations aren't listed, the location is in a commercial area near several retail and service businesses like Verizon and Wireless Zone retailers, which suggests accessible parking and local transit options.
How does Wireless Zone support customers with device protection and recovery?
They specialize in services like Wet Phone Recovery, Total Mobile Protection, and Verizon Protect to safeguard and recover your devices.