Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Chappaqua, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 480 Bedford Rd.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.9
378 reviews
5 stars
363
4 stars0
3 stars1
2 stars2
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being knowledgeable, helpful, and patient, with particular mentions of Nick, Lee, and Gregory.
Store Experience
Many reviews highlighted a positive in-store experience, noting the professionalism and friendliness of the staff.
Product Knowledge
Staff members demonstrated a strong understanding of products and services, effectively assisting customers with upgrades and troubleshooting.
Mixed Stock Availability
Some customers reported issues with stock availability, specifically mentioning delays in receiving certain phone models.
- PWpeter woodJan 3, 20265.0Nick holds my hand as I walk thru the jungle of the internet. He is always polite, professional, and patient. I give him not five stars, but 10!
- AAAlinaDec 24, 20255.0Superb experience switching out my phone. Fast & Easy. Nick - much appreciated, thank you!
- NMNancy MayersDec 22, 20255.0Hunter was fantastic, he even lowered my bill by upgrading my phone! 100% recommend you see Hunter!
- AHAngela HemmingsDec 16, 20255.0Visited the store recently to upgrade my service. Gregory Hordon assisted me. He was phenomenal. Great customer service, answered all my questions and made me feel very informed. Thanks again Greg!
- MGMitchell GoldfarbDec 5, 20255.0After a poor experience at another Verizon store where I was told I had to pay a fee for them to fix something they screwed up (they activated my new phone with the wrong line somehow, and when I got home a realized, I was told that it would be $40 for them to fix their mistake), I stopped by the location in Chappaqua where they could not have been more helpful. Nick, who assisted me, was great, super helpful, and very quickly resolved the issue for me. Very glad I stopped by.
Frequently Asked Questions About Verizon
What products and services does Wireless Zone, Verizon Authorized Retailer in Chappaqua offer?
They offer the latest Verizon devices, including smartphones, tablets, Verizon home internet, tech accessories, and connected devices, along with award-winning customer service.
What are the store hours for Verizon at 480 Bedford Rd, Chappaqua?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Can I pick up my order in-store at Wireless Zone in Chappaqua?
Yes, the store offers in-store pickup along with curbside pickup and in-store shopping services.
How can I schedule an appointment or manage my Verizon account for services at this location?
You can schedule appointments and manage your account using the My Verizon app or through the online appointment page at https://wirelesszone.com/appointments/.
Which major brands does Wireless Zone in Chappaqua carry?
They carry a wide range of brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and more.
Does Wireless Zone provide services for both consumers and businesses?
Yes, they offer wireless devices, Verizon network coverage including 5G service, and business accounts services for both consumers and businesses.
What nearby places can I visit before or after shopping at Wireless Zone in Chappaqua?
Nearby you can visit Starbucks for coffee, sweetgreen for healthy meals, and Bia American Kitchen for American cuisine, all great options to complement your visit.
Are there any nearby banks where I can manage financial transactions conveniently while visiting Wireless Zone?
Yes, Chase Bank is located nearby, providing a convenient option for financial services during your visit.
Is there convenient transit or parking near Wireless Zone at 480 Bedford Rd in Chappaqua to help customers reach the store?
While specific transit stations aren't listed, the location is in a commercial area near several retail and service businesses like Verizon and Wireless Zone retailers, which suggests accessible parking and local transit options.
How does Wireless Zone support customers with device protection and recovery?
They specialize in services like Wet Phone Recovery, Total Mobile Protection, and Verizon Protect to safeguard and recover your devices.