Brand Certified
Verizon
4.8(388 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
480 Bedford Rd, Chappaqua, NY
10514, United States
Certified by Verizon • Feb 22, 2026
(914) 861-3710
Certified by Verizon • Feb 22, 2026
https://shop.wirelesszone.com/ny/chappaqua/480-bedford-rd
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Chappaqua, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 480 Bedford Rd.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.8
388 reviews
5 stars
372
4 stars0
3 stars1
2 stars2
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and patient, particularly highlighting Nick and Lee for their exceptional service.
Efficiency
Many reviews noted the seamless and quick service provided during phone upgrades and issue resolutions, with several customers expressing satisfaction with the speed of assistance.
Professionalism
The staff was frequently described as professional and courteous, creating a positive atmosphere for customers during their visits.
Product Knowledge
Reviewers appreciated the staff's expertise in explaining products and services, helping customers make informed decisions.
Store Experience
Overall, customers enjoyed their experiences at the store, often mentioning the welcoming environment and the thorough assistance they received.
- HTHolly Tsuei2 days ago5.0Helped with getting my mobile and home discount. Very efficient and knowledgeable thank you Nick!
- OFOliver FloresFeb 12, 20265.0Nick was very helpful in switching over my mobile provider and helping me get my internet set up in my new apartment. He walked me through each of the steps and it made for a seamless transition. Would recommend him for any Verizon needs!
- MMMari MidelashviliFeb 4, 20265.0I had a great experience buying my phone. He was very helpful, patient, and explained everything clearly. He helped me choose the right phone and made the whole process easy and smooth. Very professional and friendly — I highly recommend him!
- JGJudy GilletJan 30, 20265.0Nick was great! He was very knowledgeable and patient. He spent a lot of time with us and was kind and patient. Thank you
- ACAlicia ChauJan 16, 20265.0Gregory was great! He went above and beyond with each person, and had a great attitude with some not so great folks. Also stayed after closing to help me finish fixing my phone. Really made it worthwhile to do things in person!
Frequently Asked Questions About Verizon
What products and services does Wireless Zone, Verizon Authorized Retailer in Chappaqua offer?
They offer the latest Verizon devices, including smartphones, tablets, Verizon home internet, tech accessories, and connected devices, along with award-winning customer service.
What are the store hours for Verizon at 480 Bedford Rd, Chappaqua?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Can I pick up my order in-store at Wireless Zone in Chappaqua?
Yes, the store offers in-store pickup along with curbside pickup and in-store shopping services.
How can I schedule an appointment or manage my Verizon account for services at this location?
You can schedule appointments and manage your account using the My Verizon app or through the online appointment page at https://wirelesszone.com/appointments/.
Which major brands does Wireless Zone in Chappaqua carry?
They carry a wide range of brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and more.
Does Wireless Zone provide services for both consumers and businesses?
Yes, they offer wireless devices, Verizon network coverage including 5G service, and business accounts services for both consumers and businesses.
What nearby places can I visit before or after shopping at Wireless Zone in Chappaqua?
Nearby you can visit Starbucks for coffee, sweetgreen for healthy meals, and Bia American Kitchen for American cuisine, all great options to complement your visit.
Are there any nearby banks where I can manage financial transactions conveniently while visiting Wireless Zone?
Yes, Chase Bank is located nearby, providing a convenient option for financial services during your visit.
Is there convenient transit or parking near Wireless Zone at 480 Bedford Rd in Chappaqua to help customers reach the store?
While specific transit stations aren't listed, the location is in a commercial area near several retail and service businesses like Verizon and Wireless Zone retailers, which suggests accessible parking and local transit options.
How does Wireless Zone support customers with device protection and recovery?
They specialize in services like Wet Phone Recovery, Total Mobile Protection, and Verizon Protect to safeguard and recover your devices.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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