TCC Catskill, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 40 Grandview Plz.
Customers consistently praised the staff for being knowledgeable, friendly, and helpful, with many specific mentions of employees like Jared, Zac, and Manny.
Efficiency
Many reviews highlighted quick and seamless service, with customers appreciating the fast turnaround for phone upgrades and data transfers.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to customer service, particularly with one employee's demeanor and issues with returning phones.
Product Knowledge
Staff members were frequently noted for their expertise and ability to assist with complex issues, enhancing the overall customer experience.
LG
Leo Gray
1 day ago
5.0
***Great Customer Service ***
Every time i have gone into the Catskill Location I am always overly pleased. Today’s visit was especially wonderful. The two associates Andrew and Lauryn were super helpful and knowledgeable. I would highly recommend this verizon location for anything you need .
SJ
sharon jocelyn
Feb 3, 2026
5.0
Lauryn was fantastic! Traded in old phone for new one. She was knowledgeable, friendly, funny and efficient. She made me feel like a valued customer and it was a very productive and relaxing experience. Many thanks Lauryn! check her out@Verizon Catskill🙂
KJ
Kimberly Jablanski
Jan 23, 2026
5.0
Very pleasant and professional. Andrew helped me soooo much.