Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Carle Place, NY location.
Customers consistently praised the staff for being friendly, knowledgeable, and patient, with many specific mentions of employees like Nabil and Dil providing exceptional service.
Product Knowledge
Reviewers highlighted the staff's expertise in explaining products and services, helping customers make informed decisions about their purchases.
Mixed Experiences
While many reviews were positive, there were a few negative experiences related to billing issues and service errors, though these were often resolved satisfactorily.
Efficiency
Customers appreciated the quick service and minimal wait times, with many noting that their transactions were handled smoothly and efficiently.
JM
Jessica McIntosh
3 days ago
5.0
Nabil was great and helped me get a new phone as soon as possible after I broke mine and made the process super easy and quick!
LC
Liz Colantonio
Jan 5, 2026
4.0
Dil and Nabil were very courteous and knowledgeable. They were patient and answered all my questions. The store needs more staff as the guys were running around taking care of multiple customers at once and answering phones , and talking to vetizon reps as well. Even though Dil was able to take care of me as soon as I walked in, I was at the store for over 3 hours purchasing my phone and transferring data. I don't think it took me that long to buy my car! Give those guys more staff!!!
JW
Jessica Whitehill
Jan 1, 2026
5.0
Dil was very patient and helpful in getting me a new phone. Would highly recommend working with him!
GG
Gussie G.
Dec 18, 2025
5.0
Dil was extremely helpful in transferring my phone # from Straight Talk to Verizon.
He was knowledgeable & very patient. He is definitely managerial in appearance & confident.
I couldn’t be more happy with my dealings with him.
He is a true gentleman.
CJ
CHAD JEFFERSON
Dec 18, 2025
5.0
VERIZON STORE ON CARLE PLACE IS AWESOME. THE VERIZON WORKER NABIL TOOK THE TIME TO EXPLAIN ALL THE DETAILS OF THE DEVICES AND AND OPTIONS AND SAVINGS THAT WAS BEST FOR MY NEW ENROLLMENT TO VERIZON AND MADE ME AWARE OF ALL THE PERKS THAT I DIDN’T KNOW WAS AVAILABLE WHILE I WAITED. I LEFT WITH TO NEW DEVICES AND A FREE 3 YR PHONE LINE ON AN OLDER DEVICE O HAD JUST GOT SWITCHED. NOW MY NEW DEVICES AND OLD DEVICE HAVE SERVICE. THANKS! NABIL.