Business Details
About
Cell Phone Store
TCC Buffalo, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 2290 Delaware Ave.
Details
- DebitAvailable
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
1,237 reviews
5 stars
1,070
4 stars
33
3 stars
29
2 stars
23
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, friendly, and attentive, providing excellent service during phone upgrades and troubleshooting.
Sales Experience
Several reviews highlighted the positive experiences with sales associates who were patient and helpful in navigating promotions and plans.
Technical Support
Customers appreciated the technical support provided by staff, especially in setting up new devices and resolving issues quickly.
Mixed Experiences
While many reviews were positive, there were a few negative experiences related to misinformation about promotions and customer service issues.
Store Environment
The store was described as busy but well-managed, with staff effectively juggling multiple customers while maintaining a positive atmosphere.
- PLPeter Law5 days ago5.0Dave was very accommodating and informative. It was a pleasure meeting with him. Judi Law
- JHJoe HassettNov 15, 20255.0Excellent visit. Willy was super helpful and efficient with our needs!
- BHBFLO HydrationNov 10, 20255.0Brittany is awesome. She’s responsive, knowledgeable and patient. Highly recommend this store for personal and business needs!
- KEKathleen EgriOct 21, 20255.0Great experience. I was upgrading my phone and David G. took the time to go over all options, made sure all data was transferred and new phone set up correctly before I left. The store was busy and David handled multiple customers with care.
- KSKristin StrongOct 19, 20255.0Ali, was sensational! Very professional, patient and kind! Very knowledgable, and amazing juggling all the customers! Great with technical support and my hundreds of questions!
Frequently Asked Questions About Verizon
Where is the Verizon authorized retailer TCC Buffalo located?
TCC Buffalo is located at 2290 Delaware Ave, Ste 800, Buffalo, NY 14216.
What brands of smartphones and devices does TCC Buffalo offer?
TCC Buffalo offers smartphones and devices from Apple, Samsung, Motorola, LG, HTC, and Google.
What are the store hours for TCC Buffalo on weekdays?
TCC Buffalo is open from 9:00 AM to 8:00 PM Monday through Saturday, and from 10:00 AM to 5:00 PM on Sundays.
Does TCC Buffalo offer in-store and curbside pickup services?
Yes, TCC Buffalo offers both in-store pickup and curbside pickup services.
What types of services does TCC Buffalo provide?
TCC Buffalo provides services including prepaid plans, bill payments, business accounts, new lines, upgrades, device activation, device financing, wet phone recovery, and more.
How can I schedule an appointment with TCC Buffalo?
You can schedule an appointment via their reservation website at https://www.tccrocks.com/appointments/.
Is TCC Buffalo wheelchair accessible?
Yes, TCC Buffalo has a wheelchair accessible entrance.
What nearby restaurants can I visit before or after shopping at TCC Buffalo?
Nearby restaurants include Taj Grill, Little Caesars Pizza, Grilled Chicken Hauz, KO Bar & Grill, and Tim Hortons — great options for a meal or snack around your visit.
Are there any mobile phone repair stores near TCC Buffalo?
Yes, the nearby uBreakiFix by Asurion offers mobile phone repair services conveniently close to TCC Buffalo.
Can I find other shopping or service locations near TCC Buffalo?
Yes, nearby places include Delaware-Hertel Plaza shopping center, The UPS Store 0682 for shipping services, and Fleet Feet Buffalo for sporting goods and shoes.