What are the store hours for TCC Buffalo on weekdays?

TCC Buffalo is open from 9:00 AM to 8:00 PM Monday through Saturday, and from 10:00 AM to 5:00 PM on Sundays.

Does TCC Buffalo offer in-store and curbside pickup services?

Yes, TCC Buffalo offers both in-store pickup and curbside pickup services.

What types of services does TCC Buffalo provide?

TCC Buffalo provides services including prepaid plans, bill payments, business accounts, new lines, upgrades, device activation, device financing, wet phone recovery, and more.

How can I schedule an appointment with TCC Buffalo?

You can schedule an appointment via their reservation website at https://www.tccrocks.com/appointments/.

Is TCC Buffalo wheelchair accessible?

Yes, TCC Buffalo has a wheelchair accessible entrance.

What nearby restaurants can I visit before or after shopping at TCC Buffalo?

Nearby restaurants include Taj Grill, Little Caesars Pizza, Grilled Chicken Hauz, KO Bar & Grill, and Tim Hortons — great options for a meal or snack around your visit.

Are there any mobile phone repair stores near TCC Buffalo?

Yes, the nearby uBreakiFix by Asurion offers mobile phone repair services conveniently close to TCC Buffalo.

Can I find other shopping or service locations near TCC Buffalo?

Yes, nearby places include Delaware-Hertel Plaza shopping center, The UPS Store 0682 for shipping services, and Fleet Feet Buffalo for sporting goods and shoes.

Brand Certified

Verizon

4.6

(1254 reviews)

Get Directions Reserve Call Website

Business Details

2290 Delaware Ave, Buffalo, NY

14216, United States

(716) 875-1510

https://locations.tccrocks.com/ny/buffalo/2290-delaware-ave.html

About

Cell Phone StoreTCC

TCC Buffalo, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 2290 Delaware Ave.

Details

DebitAvailable
Accepts checksAvailable
Wheelchair accessible entranceAvailable

Location

Verizon

2290 Delaware Ave, Buffalo, NY

14216, United States

Get Directions

Hours

Monday9:00 AM - 8:00 PM

Tuesday9:00 AM - 8:00 PM

Wednesday9:00 AM - 8:00 PM

Thursday9:00 AM - 8:00 PM

Friday9:00 AM - 8:00 PM

Saturday9:00 AM - 8:00 PM

Sunday10:00 AM - 5:00 PM

Reviews

4.6

1,254 reviews

5 stars

1,085

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, knowledge, and professionalism, with specific mentions of employees like Wansi, Dave, and Alexis.

Negative Experiences

Several reviews highlighted significant frustrations with customer service, including issues with billing, misinformation, and lack of accountability from management.

Efficiency

Customers frequently noted quick and efficient service during their visits, with many reporting seamless processes for phone upgrades and account changes.

Mixed Reviews

While many customers had positive experiences, there were also numerous complaints about poor service and unresolved issues, indicating inconsistency in customer satisfaction.

TT
Tammy Thomas
2 days ago
5.0
Ali was very great with diagnosing the issue with my tablet 10/10. Totally recommend coming to this store
RC
Rebekah Calhoun
Feb 19, 2026
5.0
Thank you TJ, for patiently helping with my annoying iPhone problem
AH
Ashley Howins
Feb 18, 2026
1.0
If I could give this location zero stars, I would. This has been the worst experience I’ve ever had. It feels like nothing but scam artists here. I’ve come in multiple times asking to speak to a manager, and there is never one available. I noticed Disney+ was added to my account without my permission, along with device protection that I clearly stated I did not want. I fully paid for my device and specifically said I did not need insurance. The employee tried to convince me by saying, “What if your phone breaks?” That’s my responsibility I will replace it myself. I made it very clear not to add anything to my account. Then I was gaslighted into believing these charges “just automatically get added” when you get a new phone, which is completely unacceptable. Nothing should ever be added to someone’s account without their clear consent. Very disappointed and extremely frustrated with this location.
PF
Patrick Feeley
Dec 31, 2025
1.0
Worst customer service ever! You call them on the phone and they say just come in and you can pick up your equipment and I say let’s check the number first and they said you don’t need a number just your name I’m can you check the number anyway sure, yes just come in and we will take care of you. Drive in and no it’s an exchange for a router and a booster, I’m like why would I exchange a booster when I need two of them and they just sent me one. O well you will have to call them and get it straightened out. This has been going on for 6 months now !!!! I’ve spent days on the phone not hrs !!! Worst customer service ever even worse than Verizon !!!! Now I have to get on the phone with them again and after 45 min they pass you along to someone new and they start the process all over again. That’s how disconnected they are from each other. I would never ever get Verizon Fios because once you have a problem your stuck with that problem and all the aggravation that goes with it !!!!!!!! It’s not worth it trust me !!!!!
N4
Nursey 45
Dec 22, 2025
5.0
After having no service for four days. I finally dealt with the manager at the location who was able to find problem in less than 5 seconds. He went above and beyond to make sure I had service and that I was satisfied. Amazing!