Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Buffalo for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
214 reviews
5 stars
109
4 stars
30
3 stars
23
2 stars
10
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Jordan, Greg, and Spencer, while others reported rude or dismissive behavior from some associates.
Wait Times
Several reviews mentioned long wait times for service, with some customers expressing frustration over delays despite having appointments.
Sales Practices
There were mixed reviews regarding sales tactics, with some customers feeling misled about charges and services, while others appreciated the transparency and helpfulness of staff.
Store Environment
Customers noted the store's cramped quarters and lack of seating, which contributed to a less comfortable experience.
Technical Support
While some customers received effective technical assistance, others reported inadequate help with device issues, leading to dissatisfaction.
- SHStephen HutchinsonDec 3, 20255.0Very helpful, managed my issues very professionally
- HDHannah DwyerNov 24, 20255.0Went in to get a new phone and was taken care of by Jordan! I would say the best experience I’ve had getting a new phone and going to Verizon! He was great informative and cost effective when getting a new phone!
- PHPeter HenleyNov 23, 20255.0Thomas and Jordan are amazing at this location. Had a complicated matter with an older land line being number being moved to one of my cell phones. The number had been in the family for some sixty years and I didn’t want to lose it. Moved it from Spectrum land line to a Verizon cell phone. Took them a bit, but they made it happen. Thank you guys!!!
- CYCharlotte YoungNov 9, 20251.0Rude associates. We were the only customers in the store and they acted like we were bothering them by coming in. Not even a “hello” when we walked in.
- TKTheOneYou KallKingNov 4, 20251.0Hands down thee worst service possible every other day the phone drops service or goes into lte far too often for them to charge what they charge terrible service wouldn’t recommend
Frequently Asked Questions About Verizon
What are the Verizon store hours at 6733 Transit Rd, Buffalo?
The Verizon store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Which mobile phone brands does Verizon Buffalo offer?
Verizon Buffalo offers phones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an in-store appointment at Verizon Buffalo?
Yes, you can schedule an in-store appointment online to visit the Verizon store in Buffalo.
What delivery and pickup options are available for Verizon Buffalo?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
What types of services does Verizon at Transit Rd provide?
They offer mobile plans, wireless internet plans, voice plans, and Fios internet plans.
Does Verizon Buffalo accept debit cards and mobile NFC payments?
Yes, Verizon Buffalo accepts debit cards and mobile NFC payments. They do not require cash only.
How can GameStop near Verizon be useful when visiting the area?
After your visit to Verizon, you can enjoy browsing games and entertainment at nearby GameStop locations for video games and hobby supplies.
Are there food options around Verizon Buffalo where customers can eat?
Yes, nearby options include Pita Gourmet for Mediterranean cuisine, Chili's Grill & Bar for Mexican and sandwiches, and Peace, Love and Little Donuts for bakery treats and smoothies.
Is there a coffee shop near Verizon Buffalo where customers can relax?
Yes, Starbucks is located nearby, providing a convenient spot for coffee and light refreshments before or after your Verizon visit.
What languages are supported at the Verizon store in Buffalo?
The Verizon store in Buffalo supports English and Spanish to assist customers.