Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
1,080 reviews
5 stars
537
4 stars
287
3 stars
133
2 stars
47
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some found staff friendly and helpful, while others reported long wait times and disinterest from employees.
Inventory Issues
Frequent complaints about limited stock and empty shelves, leading to frustration among customers.
Store Closure
Customers expressed disappointment over the closing of the Transit Road location, impacting their shopping options.
Online Shopping
Many customers appreciated the convenience of online ordering and curbside pickup, though some faced issues with order fulfillment.
Product Knowledge
Staff knowledge varied; some customers praised helpful and knowledgeable employees, while others felt staff lacked expertise.
- LLLightoakMar 17, 20204.0The staff is super friendly. The store is a little stinky.
- TLT LApr 16, 20191.0I purchased a new cellphone and was told by the floor rep that if the recipient wanted to change colors just bring it in to swap colors. When I called this Best Buy in advance to see if I could start that process to swap colors, I was told by the guy on the phone (after on hold twice for over 10 minutes) that he thinks I can and then transferred me to the corporate number (I don't know why I was transferred, they didn't know why either). I went to another best buy and was told the color I wanted wasn't in stock within 250 miles and they couldn't just swap it, that it needs to be returned and then re-ordered and I'd have to wait for shipping. So I went back to this best buy to start that process. I was told they couldn't ship to store, only to my home. They reassured me the $550+ phone wouldn't be dropped off in the rain at the door while no one is home because it required signature for delivery. The $550 phone did not require signature and it was shipped in the most basic, thinnest padded envelope. Probably the last time I step foot at a best buy. You can get better service, more knowledgeable staff, the same or better products and more attention to shipping packaging EVERYWHERE else. Plus everyone price matches now.
- JBJill BradiganDec 22, 20183.0The workers are nice and try to be helpful (when you don't need them) But when you do need them you search and get that one that blankly stares are you and isn't quite as helpful as the others. I went in for a particular video game and it wasn't there ...the vinyl is in an obscure place in the store-not near the other music.
- BKBrian KAug 3, 20184.0Great place to go for TV's!
Frequently Asked Questions About Best Buy
Where is Best Buy located in Buffalo, NY?
Best Buy is located at 4401 Transit Rd, Ste 700, Buffalo, NY 14221.
What are the current operating hours of Best Buy at 4401 Transit Rd?
The Best Buy at 4401 Transit Rd is currently closed and does not have operating hours available.
Does Best Buy offer any pickup or delivery services?
Yes, Best Buy offers both in-store pickup and curbside pickup services.
Can I get electronics repaired at this Best Buy location?
Yes, this Best Buy location provides service and repair for electronics.
What payment methods are accepted at Best Buy?
Best Buy accepts debit cards and checks, and does not require cash-only payments.
Where can I find Geek Squad services nearby Best Buy?
Geek Squad, known for electronics and computer repair services, is located near Best Buy, making it convenient to get technical support and repair services.
What dining options are available near the Best Buy at 4401 Transit Rd?
Nearby dining options include Brennan's Bowery Bar & Restaurant, Ovation Brands Restaurants, Old Country Buffet, Jia Jia Luck, and Caffé Espresso for a variety of food choices.
Are there any coffee shops near the Best Buy location?
Yes, Barnes & Noble Cafe, Coffee Crazy, and K Cup Krazy are nearby places where you can enjoy coffee before or after shopping at Best Buy.
Is there a pet store near Best Buy for pet supplies or grooming?
Yes, Petco, a pet store and pet groomer, is located near Best Buy, convenient for combined shopping trips.
What online resources are available to learn about the latest deals at Best Buy?
You can check Best Buy's special sales and promotions on their featured message link or visit their website at https://stores.bestbuy.com/ny/buffalo/4401-transit-rd-1455.html for the latest deals on electronics.