Mixed reviews on customer service; some found staff friendly and helpful, while others experienced long wait times and disinterest from employees.
Inventory Issues
Frequent complaints about limited stock and empty shelves, with customers often directed to order online instead.
Store Closing
Concerns about the closing of the Transit Road location, leading to dissatisfaction among loyal customers.
Positive Experiences
Several customers praised specific staff members for their exceptional service and product knowledge.
SO
Susan Olmstead
Jun 20, 2020
4.0
Slow to be helped, but as they just opened the store for customers this week I felt that they were just getting back into the groove of personally waiting on people. Pretty well stocked from all appearances.
DK
David Kandler
Nov 6, 2019
5.0
I purchased a set of ink cartridges 5 months ago (May 2019) and put them on the shelf for when I needed to replace my ink. When I opened them up recently (November 2019), I found out the boxes were resealed and contained fraudulent cartridges (Re-manufactured Inktopia cartridges and not HP genuine cartridges). I called Best Buy who at first told me the best they could do is 50% off because I was outside of the return policy (which I was). I declined as I felt I deserved a full exchange.
After a few days of cooling off because I was now paying 150% for ink cartridges (Who wouldn't be angry), I decided it was better than paying full price again. Upon returning to the store, Best buy did a full exchange and did not charge me extra. Being out of the return policy, Best Buy did not have to accommodate me but this goes to show that their customer service is truly top tier and that Best Buy is always willing to work with the customer when things go sideways.
Best Buy is located at 4401 Transit Rd, Ste 700, Buffalo, NY 14221.
What are the current operating hours of Best Buy at 4401 Transit Rd?
The Best Buy at 4401 Transit Rd is currently closed and does not have operating hours available.
Does Best Buy offer any pickup or delivery services?
Yes, Best Buy offers both in-store pickup and curbside pickup services.
Can I get electronics repaired at this Best Buy location?
Yes, this Best Buy location provides service and repair for electronics.
What payment methods are accepted at Best Buy?
Best Buy accepts debit cards and checks, and does not require cash-only payments.
Where can I find Geek Squad services nearby Best Buy?
Geek Squad, known for electronics and computer repair services, is located near Best Buy, making it convenient to get technical support and repair services.
What dining options are available near the Best Buy at 4401 Transit Rd?
Nearby dining options include Brennan's Bowery Bar & Restaurant, Ovation Brands Restaurants, Old Country Buffet, Jia Jia Luck, and Caffé Espresso for a variety of food choices.
Are there any coffee shops near the Best Buy location?
Yes, Barnes & Noble Cafe, Coffee Crazy, and K Cup Krazy are nearby places where you can enjoy coffee before or after shopping at Best Buy.
Is there a pet store near Best Buy for pet supplies or grooming?
Yes, Petco, a pet store and pet groomer, is located near Best Buy, convenient for combined shopping trips.
What online resources are available to learn about the latest deals at Best Buy?
You can check Best Buy's special sales and promotions on their featured message link or visit their website at https://stores.bestbuy.com/ny/buffalo/4401-transit-rd-1455.html for the latest deals on electronics.