Best Buy

4.1
1077 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
4401 Transit Rd, Buffalo, NY
14221, United States

Hours

Reviews

4.1
1,077 reviews
5 stars
536
4 stars
286
3 stars
133
2 stars
47
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some found staff friendly and helpful, while others experienced long wait times and disinterest from employees.

Inventory Issues

Frequent complaints about limited stock and empty shelves, with customers often directed to order online instead.

Store Closing

Concerns about the closing of the Transit Road location, leading to dissatisfaction among loyal customers.

Positive Experiences

Several customers praised specific staff members for their exceptional service and product knowledge.
  • SO
    Susan Olmstead
    Jun 20, 2020
    4.0
    Slow to be helped, but as they just opened the store for customers this week I felt that they were just getting back into the groove of personally waiting on people. Pretty well stocked from all appearances.
  • DK
    David Kandler
    Nov 6, 2019
    5.0
    I purchased a set of ink cartridges 5 months ago (May 2019) and put them on the shelf for when I needed to replace my ink. When I opened them up recently (November 2019), I found out the boxes were resealed and contained fraudulent cartridges (Re-manufactured Inktopia cartridges and not HP genuine cartridges). I called Best Buy who at first told me the best they could do is 50% off because I was outside of the return policy (which I was). I declined as I felt I deserved a full exchange. After a few days of cooling off because I was now paying 150% for ink cartridges (Who wouldn't be angry), I decided it was better than paying full price again. Upon returning to the store, Best buy did a full exchange and did not charge me extra. Being out of the return policy, Best Buy did not have to accommodate me but this goes to show that their customer service is truly top tier and that Best Buy is always willing to work with the customer when things go sideways.
  • KP
    Kimberly M. Patton
    May 10, 2019
    5.0
    Trace is the best!! Sold us our Family phones!!

Frequently Asked Questions About Best Buy

Where is Best Buy located in Buffalo, NY?

Best Buy is located at 4401 Transit Rd, Ste 700, Buffalo, NY 14221.

What are the current operating hours of Best Buy at 4401 Transit Rd?

The Best Buy at 4401 Transit Rd is currently closed and does not have operating hours available.