Feedback on customer service is mixed; while some customers praised helpful and knowledgeable staff, others reported unhelpful or uninformed employees.
Product Availability
Many customers noted a lack of inventory and selection, with some items frequently out of stock.
Store Environment
The store's physical condition received criticism for being poorly lit and cluttered, leading to a less inviting shopping experience.
Online Experience
Customers appreciated the convenience of online ordering and quick pickup options, although there were complaints about order fulfillment delays.
Pricing
Several reviews mentioned that prices are higher compared to competitors, leading some customers to prefer shopping online.
DD
dmarrietta72
5 days ago
5.0
Bought a Samsung 75 inch on sale for $429 2026 model employee was very helpful
JJ
J. J
Jan 1, 2026
5.0
Helpful staff, easy price match, well stocked location
WP
William Patz
Dec 31, 2025
5.0
Good deals on their products Returns are very easy if needed.
JW
Janelle Wilgus
Dec 18, 2025
5.0
I went in for a christmas gift and a young gentleman named brandon helped me with multiple items was very knowledgeable and was very kind.
LS
Lee Sluga
Dec 12, 2025
3.0
Meh. aisles of half missing stuff and poorly lit, looks like a dungeon electronics warehouse not a store. lots of employees but very little personality or charisma from any of them. Sunday afternoon so maybe they're down about the bills game 🙄