Brand Certified
Best Buy
4.1(2312 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
3701 McKinley Pkwy, Buffalo, NY
14219, United States
Certified by Best Buy • Feb 22, 2026
(716) 824-2670
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/ny/buffalo/3701-mckinley-pkwy-1131.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.1
2,312 reviews
5 stars
1,257
4 stars
554
3 stars
240
2 stars
77
1 star
184
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and knowledge, others are criticized for being uninformed and unhelpful.
Staffing Issues
Many reviews mention a lack of staff availability, leading to long wait times and difficulty in receiving assistance.
Product Availability
Customers have noted a decline in product inventory and stock levels, making it challenging to find desired items.
Store Experience
The in-store experience varies, with some customers enjoying a clean and organized environment, while others describe it as poorly lit and cluttered.
Geek Squad
Experiences with Geek Squad are inconsistent; some customers report excellent service, while others express frustration with delays and poor communication.
- GWGreg Weis2 days ago1.0Love standing in line for 20 min because u have no employees anymore it is at a point that is beyond ridiculous
- PPpyro323Feb 19, 20263.0I was abe to find a power bank at a great price at this location. My local Walmart didn't have it anymore. They had some kind of construction goin on in the store (Wednesday) but as of this review (Thursday) it's probably done. Their PS5 demo display was not working, the screen was on, but their controller was not working.
- KBKnight BuleraFeb 16, 20265.0Been to Best Buy McKinley Mall a few times now and it’s honestly pretty decent. Store is usually clean and easy to get around, which I appreciate. Most of the common stuff like cables, headphones, TVs, and accessories are right where you’d expect them to be, so you’re not wandering around forever. Staff can be hit or miss depending on how busy it is, but when I’ve needed help, they were chill and actually knew what they were talking about. Order pickup has been smooth every time — in and out pretty quick. Parking’s easy since it’s at the mall, and it’s convenient to stop in while doing other errands. Only real downside is that it can feel a little understaffed during busy hours, especially near mobile or customer service, so sometimes there’s a wait. But overall, it’s a solid spot if you need tech stuff locally and don’t feel like waiting on shipping. Would go back.
- AKAlex KaczmarekJan 29, 20261.0Came here with my son for him to pick out what he wanted for his birthday. Very dead with very few costumers. Lots of workers every where but had one person working the costumer service/cash out desk. Took 20 mins to get cashed out with 1 costumer in front of me. Absolutely terrible.
- RWRon WilliamsJan 27, 20265.0The geek squad staff at the McKinley Mall store is top notch, they help me navigate a very difficult situation with my phone. I want to give a very special thank you to Spencer who stayed after hours and show empathy to my situation to make sure my I didn't lose communication. The staff at this location is top-notch I strongly suggest if you are going to go to a Best buy store you go to this one. Thank you.
Frequently Asked Questions About Best Buy
What are the operating hours of Best Buy at 3701 McKinley Pkwy, Buffalo?
Best Buy is open Monday to Thursday from 10:00 AM to 9:00 PM, Friday and Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup?
This Best Buy location offers curbside pickup services for customer convenience.
Can I get expert advice and Geek Squad support at this Best Buy?
Yes, this Best Buy provides expert advice and Geek Squad support all in one place.
What types of products can I shop for at Best Buy on McKinley Parkway?
You can shop for TVs, computers, appliances, and more electronics at this Best Buy store.
Does the Best Buy at 3701 McKinley Pkwy provide in-store shopping and repair services?
Yes, the store offers in-store shopping and has service repair available without requiring appointments.
What payment methods are accepted at this Best Buy location?
Best Buy accepts debit cards and checks and does not require cash only payments.
Are there any nearby cafes where I can relax before or after shopping at Best Buy?
Yes, you can visit Comfort Zone Coffee Center or Barnes & Noble's cafe nearby for coffee and relaxation.
Is there a nearby mobile phone store or electronics support like Geek Squad near this Best Buy?
Yes, Geek Squad is nearby, providing additional electronics and mobile phone support services.
Where can I find places to eat near Best Buy on McKinley Parkway?
Nearby dining options include Cedar's Pita Pockets, Planet Smoothie, SUBWAY, and Buffalo Beef And Brew for various food choices.
Are there sporting and recreational venues near Best Buy on McKinley Parkway?
Yes, you can visit Bison City Cornhole for sports and recreation or Orangetheory Fitness Southtowns for fitness activities nearby.
Brand Certified Facts from Best Buy
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Certified February 22, 2026Yext Knowledge Graph
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