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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,294 reviews
5 stars
1,242
4 stars
555
3 stars
237
2 stars
77
1 star
183
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported uninformed or rude employees.
Inventory Issues
Frequent complaints about low stock and limited selection of products, leading customers to shop online instead.
Store Experience
Some customers enjoyed a clean and organized store, while others noted poor maintenance and long wait times.
Geek Squad
Inconsistent experiences with Geek Squad; some found them helpful, while others faced issues with service and communication.
Pricing Concerns
Customers expressed that prices are often higher than competitors, leading to frustration and a preference for online shopping.
- SSShalini2 days ago4.0I’ve been shopping at Best Buy Buffalo for years, and while the store continues to offer a wide range of products and competitive prices, I’ve noticed a concerning change in recent visits. Compared to before, the staffing levels seem much lower, which has made the shopping experience more frustrating. I hope management takes this feedback seriously and considers increasing staff presence again. A store like Best Buy thrives on knowledgeable employees who can help customers make informed decisions, and restoring that level of service would make a big difference.
- DVDavid V4 days ago4.0This store was fine very small and cramped but employees seemed great and friendly it is attached to mall so got other stores to visit near as well, they were preparing for the holidays when I was there overall good experience I would go again for my electronics needs.
- JTJason TrankNov 15, 20255.0Love the option to pick it out online and then walk in the front door and immediately walk back out with the item already paid. Ready to go. You can even park right at the door for quick pickups like that. Works great for small service jobs when I need a PC or a component that might be in stock. Must be amazing to take advantage of that option for Christmas shopping.
- VZVanessa ZellerNov 11, 20251.0Service took days longer than predicted. Misspelled my last name on a contract for services and did not correct. Assistant manager had no compassion. I will not recommend the Geek Squad in the McKinley Mall.
- DPDonna Veit PolanskiOct 25, 20255.0I went in for a new laptop and was greeted immediately at the door. They called a specialist over (Brandon?) and I explained what I was looking for, and my price range. I'm not a computer expert, and I was treated with respect, not spoken down to. While suggestions were made, I didn't feel high pressure. I recommend Best Buy Hamburg.
Frequently Asked Questions About Best Buy
What are the operating hours of Best Buy at 3701 McKinley Pkwy, Buffalo?
Best Buy is open Monday to Thursday from 10:00 AM to 9:00 PM, Friday and Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup?
This Best Buy location offers curbside pickup services for customer convenience.
Can I get expert advice and Geek Squad support at this Best Buy?
Yes, this Best Buy provides expert advice and Geek Squad support all in one place.
What types of products can I shop for at Best Buy on McKinley Parkway?
You can shop for TVs, computers, appliances, and more electronics at this Best Buy store.
Does the Best Buy at 3701 McKinley Pkwy provide in-store shopping and repair services?
Yes, the store offers in-store shopping and has service repair available without requiring appointments.
What payment methods are accepted at this Best Buy location?
Best Buy accepts debit cards and checks and does not require cash only payments.
Are there any nearby cafes where I can relax before or after shopping at Best Buy?
Yes, you can visit Comfort Zone Coffee Center or Barnes & Noble's cafe nearby for coffee and relaxation.
Is there a nearby mobile phone store or electronics support like Geek Squad near this Best Buy?
Yes, Geek Squad is nearby, providing additional electronics and mobile phone support services.
Where can I find places to eat near Best Buy on McKinley Parkway?
Nearby dining options include Cedar's Pita Pockets, Planet Smoothie, SUBWAY, and Buffalo Beef And Brew for various food choices.
Are there sporting and recreational venues near Best Buy on McKinley Parkway?
Yes, you can visit Bison City Cornhole for sports and recreation or Orangetheory Fitness Southtowns for fitness activities nearby.