Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our location.
Location
Hours
Reviews
4.9
802 reviews
5 stars
771
4 stars8
3 stars7
2 stars3
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and attentive.
Efficiency
Many reviews highlighted the quick and efficient service provided by the staff.
Knowledgeable Staff
Customers appreciated the staff's expertise and ability to answer questions thoroughly.
Problem Resolution
The team was noted for effectively resolving issues and providing solutions promptly.
Store Cleanliness
The store was frequently described as clean and well-managed.
- AMAlex Mitow6 days ago5.0Easily the best experience I’ve ever had in a cell phone provider’s store. Miguel and the other gentleman (Sunil?) were both kind, accommodating, and prompt. They took an issue we’d been dealing with for weeks via the phone and online, and solved it in minutes. I walked out with a new phone and my monthly plan costs even less than when I walked in. Don’t go online, go here!
- STShirley ToussaintNov 14, 20251.0Update: I’ve escalated to FCC, Verizon Business Care and Verizon Social team that Store failed to place me in line queue, pull up my account details , troubleshoot audio and provide receipt for accessory transactions. I was expecting an emailed or p/o receipt. Miguel and Dave chose not to greet me, I waited 5-8 minutes for eye contact. They dismiss my concerns. Exhibited selective discriminatory customer service, where they use their biases to scope out who and who not to help. Dave ignored troubleshooting step, didn’t bother to pull up my account details and wouldn’t offer expertise on choosing the right audio accessory. Refund is pending and I was not given nor emailed a receipt for initial purchase or refund. A misstep on their part that may now have consumer protection and civil rights agencies involved.
- AHAnya hardemanNov 6, 20255.0Miguel was amazing, I don’t think I’ve ever had an easy phone upgrade in my life. He made the process so seamless. He told me about all the deals, gave me a discount on my phone case and even threw in a box for my charger because I didn’t have one. Extremely kind and professional. Overall 10/0 experience , I now only care to go to this location for any of my iPhone needs!
- TCTessa CrespoNov 3, 20255.0I came into the store with a complicated/convoluted carrier transfer issue and Miguel was the most helpful, patient, and thoughtful person in solving a problem that no one else had been able to. I took up at least three hours of his day and he was stuck with me through multiple calls to the other carrier and within Verizon until the issue was resolved. Even when most of the sales reps on these calls said it wasn’t possible. It is silly to be so attached to a phone number, but he really went above and beyond to ensure I could keep it and wasn’t deterred by the many bureaucratic obstacles in the way. So grateful to him!! Thank you, Miguel!! Seriously the best.
- SSSamerOct 18, 20255.0Passed by for a checkup on a situation i was dealing with customer service online and the gentlemen in the store were extremely patient and very helpful and got it solved within 10min! even tho an old lady was being very rude, they still took care of both costumers! Thanks Jason and David!
Frequently Asked Questions About Verizon
What services does Verizon at 115 Court St offer?
Verizon Authorized Retailer at 115 Court St offers smartphones, iPhones, iPads, tablets, Apple Watch, Fios, unlimited wireless plans, and monthly discounts.
What are the store hours for Verizon at 115 Court St?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does the Verizon store at 115 Court St offer in-store pickup?
Yes, in-store pickup is available at this Verizon location.
Where is Verizon at 115 Court St located?
It is located at 115 Court St, Brooklyn, NY 11201, United States.
How can I contact Verizon at 115 Court St?
You can contact them by phone at +1 718-625-7772.
Is there a website where I can find more information about Verizon at 115 Court St?
Yes, more information is available at https://www.yourwirelessinc.com/locations/.
What are some nearby dining options around Verizon at 115 Court St?
Nearby dining options include Sanpanino (sandwich shop), Samurai Sam (American restaurant), and Taqueria Al Pastor & Bar (Mexican restaurant).
Are there any nearby coffee shops or cafes near Verizon at 115 Court St?
Yes, you can visit Vivi Bubble Tea, About coffee cafe, and FrozenPeaks frozen yoghurt shop nearby.
What entertainment options are close to Verizon at 115 Court St?
The Regal UA Court Street & RPX cinema is nearby for movie enthusiasts.
Can I find other mobile phone stores near Verizon at 115 Court St?
Yes, there is another Verizon authorized retailer called Paging Zone and an AT&T store close by.