Verizon

4.7
198 reviews

About

Cell Phone Store

Location

Verizon
325 9th St, Brooklyn, NY
11215, United States

Hours

Reviews

4.7
198 reviews
5 stars
175
4 stars
9
3 stars
1
2 stars
2
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and patient, particularly highlighting employees like German and Odanis.

Technical Support

Customers reported positive experiences with technical assistance, including phone setups, repairs, and troubleshooting issues.

Store Environment

The store was described as clean, welcoming, and well-organized, contributing to a pleasant shopping experience.

Product Knowledge

Staff demonstrated strong knowledge of products and services, helping customers make informed decisions.

Mixed Experiences

Some customers reported issues with order management and customer service follow-ups, indicating inconsistency in service.
  • FS
    francesca sands
    1 day ago
    5.0
    German is the BEST! He was very kind, patient and funny. Made the whole process of transferring phones super easy. Highly recommend this location!
  • JS
    Jean Salina
    3 days ago
    5.0
    So happy German and Andy are back in have been going to them for over 10 years
  • CS
    Cheryl Salina
    3 days ago
    5.0
    Only place I will go, I have been Going to German for over 10 years so happy they are back 😊
  • EC
    Elena Cambiotti
    Nov 9, 2025
    5.0
    Awesome people German went through everything for me and set me up with a brand new phone
  • ST
    Sweet Taste
    Oct 26, 2025
    4.0
    I don’t know how to describe an experience with this Verizon store in particular because i never been there. But i would love to describe my experience with Verizon internet service. I had internet subscription with another company that starts with “S”. Internet was terrible, keeps being interrupted takes forever to load, and no one who works there was able to find the issue of disconnection. Until i found verizon. Not gonna lie at first i had similar issue with Verizon, but they were able to fix it. And i also took different steps such as keep the internet device cable away from any movement and that’s when i could finally enjoy a speedy and continued service. Havent been happier. Thank you Verizon.

Frequently Asked Questions About Verizon

What are the operating hours of Verizon at 325 9th St, Brooklyn?

Verizon at 325 9th St, Brooklyn is open Monday through Saturday from 10:30 AM to 7:30 PM, and Sunday from 11:00 AM to 6:00 PM.

Does Verizon at this location offer in-store pickup for online orders?

Yes, Verizon offers in-store pickup services at this location.