Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Brooklyn, NY location.
Customers consistently praised the staff, particularly German and Odanis, for their knowledge, patience, and helpfulness in resolving issues and setting up devices.
Customer Service
Many reviews highlighted excellent customer service experiences, with staff going above and beyond to assist customers, especially in complex situations.
Store Reliability
The store received positive feedback for being a reliable choice compared to other Verizon locations, with customers expressing loyalty and satisfaction with their experiences.
Long-term Relationships
Several customers mentioned long-term relationships with the staff, indicating a strong sense of trust and satisfaction built over many years.
GO
Grace Ortiz
Dec 15, 2025
5.0
Amazing staff
KK
Karin Kunstler
Nov 29, 2025
5.0
Great staff very knowledgeable been going to them for over 10 years, and they have dog treats which Toubab loved ❤️
NG
Neal M Goldman
Nov 29, 2025
5.0
Great people German was an amazing person, he helped me with everything went over my account and got me new phones
EL
Ernst Luly
Nov 28, 2025
5.0
Idk what verizon was on their customer service was non stop headache German ended up taking over making sure my account was all set up and good to go and ordered me a new phone not dealing with customer service by myself ever again this review is only for the store Verizon gets 0
AB
Alejandrina Baez
Nov 28, 2025
5.0
Lo tienda son muy bueno. Germán hace mucho tiempo con migo. El explica todo con mi plan y aparato