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Verizon

4.7
(228 reviews)

Business Details

325 9th St, Brooklyn, NY
11215, United States
(718) 576-3602
https://www.yourwirelessinc.com/

About

Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, Samsung iPhone, iPad, Apple Watch, home internet, unlimited wireless plans, monthly discounts and more.

Location

Verizon
325 9th St, Brooklyn, NY
11215, United States

Hours

Reviews

4.7
228 reviews
5 stars
205
4 stars
9
3 stars
1
2 stars
2
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their helpfulness, knowledge, and friendliness, with many specifically mentioning employees like German and Odanis.

Technical Assistance

The staff demonstrated strong technical skills, effectively resolving issues related to phone setups, activations, and troubleshooting.

Store Experience

Many reviews highlighted a positive store atmosphere, with quick service and a welcoming environment, making it a preferred location for customers.

Mixed Experiences

While most feedback was positive, there were a few complaints regarding customer service issues and miscommunication about policies.
  • IM
    Izabel Mar
    5 days ago
    5.0
    needed a charger, i gotta charger. fab and nice workers too
  • ZK
    Zainab Khan
    Feb 15, 2026
    5.0
    10/10 highly recommend! Great customer service when I upgraded my iPhone
  • MF
    Mia Fredricks
    Feb 12, 2026
    5.0
    German was so lovely when we stopped in for new cases and screen protectors today. It was a quick stop & he helped us apply our phone screens without any bubbles. Thanks so much for all of your help!
  • AD
    Annie Devine
    Feb 9, 2026
    5.0
    Came in to upgrade my phone. Staff was extremely knowledgeable and helped me get the best deals. Even assisted me with the tempered glass, which is always so tricky to put on. Highly recommend!
  • MA
    M. Arias
    Feb 9, 2026
    5.0
    Im very happy to be a customer of this Verizon location! Apollo the store employee was excellent in removing the App glitches that were on my S25 Ultra! He resolved the issue in several minutes! If you want great service Verizon is your wireless carrier!

Frequently Asked Questions About Verizon

What are the operating hours of Verizon at 325 9th St, Brooklyn?

Verizon at 325 9th St, Brooklyn is open Monday through Saturday from 10:30 AM to 7:30 PM, and Sunday from 11:00 AM to 6:00 PM.

Does Verizon at this location offer in-store pickup for online orders?

Yes, Verizon offers in-store pickup services at this location.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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