Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 5100 Kings Plaza in Brooklyn, NY 11234
Came to the store for an upgrade and was assisted by Keshawn, great customer service
LW
Leo Wecker
Oct 14, 2025
1.0
Disrespectful tone and rude.
JB
Johnathan Boson
Oct 12, 2025
1.0
This verizon or Russell cellular store takes advantage of you. When you decide to trade in you phone they charge you for multiple lines and basically force you to buy internet portals for free perks. And when your return them, corporate verizon states that they had never received it. They tell you that they’ll fix it but they constantly. Thank you corporate verizon for solving the issue. This store just lies, do not go here, go to a corporate…
DH
Drisana Hughes
Aug 30, 2025
1.0
Myself and my partner came here a few months ago to get new Verizon phones and move my partner over from T-mobile to Verizon. We asked just for help with those two lines and that’s it. When we got home and checked our bill, staff at this location signed us up for 6 (?!?!?!) cell phone lines, even though we never asked for that.
I’ve now read the reviews for this location and am a bit embarrassed, as it seems this exact thing has happened to elderly clients of the store and others…. I wish I had checked the google reviews first because I never would have come here. Corporate Verizon helped us fix our plan and remove the extra lines, we also flagged this location as fraudulent so they can conduct a full investigation. I recommend not coming here, because something very fishy is going on.
Where is the Verizon store operated by Russell Cellular located?
The Verizon store by Russell Cellular is located at 5100 Kings Plaza, Unit 2240, Brooklyn, NY 11234.
What are the store hours for the Verizon retailer at Kings Plaza?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 11:00 AM to 7:00 PM.
Which mobile phone brands are available at this Verizon Authorized Retailer?
Brands available include Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
What payment options does the Verizon store at Kings Plaza accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does the Verizon store offer in-store pickup for orders?
Yes, the store offers in-store pickup services.
Is the Verizon Authorized Retailer wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Can customers schedule appointments or use a mobile app to manage their Verizon services?
Customers can use the My Verizon app to schedule and manage services; no appointment is required to visit the store.
What are some nearby places to visit when shopping at the Verizon store in Kings Plaza?
Nearby places include eateries like Subway, Auntie Anne's, Cinnabon, Häagen-Dazs, and Popeyes Louisiana Kitchen, perfect for grabbing a bite before or after your visit.
Are there other retail stores close to the Verizon store at Kings Plaza?
Yes, nearby retail stores include Express, Forever 21, Lids, Victoria's Secret, Armani Exchange, Champs Sports, and Sunglass Hut for diverse shopping options.
How can nearby transit options help customers access the Verizon store?
Kings Plaza Shopping Center is nearby and accessible; customers might find nearby transit points via local bus or subway stops to reach the store conveniently.