Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Brooklyn for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.2
324 reviews
5 stars
144
4 stars
31
3 stars
23
2 stars
12
1 star
114
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members received praise for being helpful and friendly, many customers reported rude, dismissive, and unprofessional behavior from others.
Staff Knowledge
Several reviews highlighted knowledgeable staff who provided effective solutions, but there were also complaints about staff being uninformed or unable to assist with basic requests.
Wait Times
Customers frequently mentioned long wait times and understaffing, leading to frustration and dissatisfaction with the service experience.
Store Management
Management received criticism for poor customer service and handling of complaints, with some customers feeling their issues were dismissed or inadequately addressed.
Product Availability
Customers expressed disappointment with the lack of stock for popular devices and accessories, leading to further dissatisfaction with their visits.
- MLMaria LjubichNov 13, 20255.0Baris and Shade - the best of the best! Working with them made upgrading my phone simple, easy to understand, and an overall enjoyable experience! A huge thank you to them for their excellent customer service!
- MLMatthew LjubichNov 13, 20255.0Excellent service! Staff here is amazing! Definitely come back here again!
- JRJamie ReillyNov 3, 20255.0Baris was informative, friendly, efficient and patient with us. Customer service at its best!!! Getting an iPhone for a new user was such a pleasant experience!
- PSP SirizzOct 27, 20251.0Really Disappointed I stopped by today to get a phone plan and was honestly pretty disappointed. The staff seemed not really interested in helping, and the way they talked to customers wasn’t great. If you’re not feeling up to working, maybe it’s better to stay home. Left feeling unhappy with the experience.
- KKKathleen KiernanOct 24, 20255.0Daring Bianco, was so helpful to me. Just absolutely wonderful. He deserves a raise 😃
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Brooklyn?
The Verizon store in Brooklyn is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Where is the Verizon Brooklyn store located?
The Verizon Brooklyn store is located at 8524 5th Ave, Brooklyn, NY 11209.
Which brands of smartphones can I find at the Verizon Brooklyn store?
You can find the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Verizon Brooklyn store.
Does Verizon Brooklyn offer in-store pickup for online orders?
Yes, Verizon Brooklyn offers in-store pickup for online orders along with free 2-day shipping, express lockers, and same-day delivery in select areas.
Can I schedule an in-store appointment at the Verizon Brooklyn location?
Yes, you can schedule an in-store appointment at the Verizon Brooklyn store through their website or the My Verizon app.
What payment methods are accepted at Verizon Brooklyn?
Verizon Brooklyn accepts payments by check, debit card, and mobile NFC payments, and does not require cash only.
What types of products and services does Verizon Brooklyn offer?
Verizon Brooklyn offers mobile plans, wireless internet plans, voice plans, Fios internet plans, business cell phones, mobile hotspots, tablets, and laptops.
Which nearby restaurants can I visit before or after shopping at Verizon Brooklyn?
Nearby restaurants include Mike's Hinsch Greek American Diner, Stewart's, Popeyes® Louisiana Kitchen, Hibachi Master, Burger King, and Five Guys for a variety of dining options.
Are there any nearby beauty or wellness services near Verizon Brooklyn?
Yes, nearby wellness and beauty spots include Uni K Wax Studio, European Wax Center, Removery Tattoo Removal & Fading, and Sally Beauty.
How can nearby stores like The Vitamin Shoppe complement a visit to Verizon Brooklyn?
After shopping at Verizon Brooklyn, you can visit The Vitamin Shoppe nearby for health supplements and pharmacy needs, making it convenient to address wellness along with your connectivity needs.